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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 649 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB Type-C Portable SSD for its exceptional speed, compact size, and portability. They appreciate the ample storage space it provides for various files, including photos and important documents. While some users have concerns about the short cable length and the device heating up during usage, the overall sentiment is positive, with many customers praising its fast performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 119 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, i was able to transfer all my files and it has so much storage spacec left. It is small and easy to take with you when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far, will buy a 2TB when price drops.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Xbox Series X to store Xbox One games on. Pretty fast drive and small enough to hide, can't even see it sitting behind my console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact easy to travel with

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact external hard drive. Easy to carry, very light in weight. I do wish the cord was a little longer.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great portable SSD drive for travel or at home

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to backup data fast, and make it discrete. This is the drive you need. This USB Type-C (with a Type-A adaptor) is one fast SSD drive. The Hollywood televised drama of covert copy fiend could use one of these, there be no suspense as this thing writes data extremely fast. Copying 1GB files takes a matter of seconds via USB Type-C, and a little longer with USB Type-A 3.0, and a lot longer with a USB 2.0 connection. Using Crystal DiskMark, a 1GB file averaged about 939 MB/s, and 950MB/s for sequential read and write respectively. Even the random 4K reads and writes are not bad, with it averaging 35MB/s read and 49MB/s write. Larger files (5GB+) do slow down a bit over time, but still not bad. The slow down is inherent to all drives, but dramless drives are more susceptible to such things. This drive does not seem to suffer as bad, and I am not sure how much cache buffer it has to help speed up the write speeds but it works rather well with large files. The one big concern I have for this drive is heat. The fancy outer blue shell is made of plastic and thermal heat generated from the drive just plugged in and idling is a concern. Intensive read/write operations make the drive significantly warmer than normal. We all know that heat is a detriment to electronics and to memory chips. The device retains quite a bit of heat, and the heat generated is not just warm, I’d characterize it as hot to touch when doing intense operations. This would NOT be a drive to keep plugged in for a long time, but definitely, a backup drive to move large amounts of data quickly for backup. Something like this is perfect for traveling. It’s going to find a permanent home in my photo gear bag, for when I travel. This has plenty of space to backup my photos off my camera before the next day’s shoot. The drive comes with a software called “WD Discovery”, which allows for firmware as well as an encryption of the data on the drive. This is optional, but useful for someone who may want to store confidential data on an AES 256-bit encrypted drive. If you are looking for a fast, discrete, light, and reasonably reliable hard drive for quick backups at home or on the road, this drive is the key. So long USB flash drives, this one is a keeper. Pros * Fast reads and writes in USB Type-C and slightly slower using USB-A 3.0. * Simple, light, easy to use, and carry 1TB hard drive. Cons: * Won’t work as an OTG Drive on a USB Type-C phone to directly output photos from your mobile device (it may require some software/app but that is not readily evident) * Heats up, and slows down on large transfers (issue with almost all SSDs as the buffer fills up), but not as bad as a USB Flash drive. Thermal would have been better if it was made of metal.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Loved it, so I went out and bought the 2TB version

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st of all, what's NOT to love about this drive? Small, discrete, fast and portable all in one beautiful device. Transferring files via the included USB-C cable makes quick work of any files you want to move around between your devices. Also it includes a USB-A 3.0 adapter, albeit the transfer times got cut in half. But still fast! Ran CrystalDisk for 3 days straight and on average, got up to, close to or simply past the advertised 1k read / write speeds. This portable NVME is great. In fact I tried it out on the PS5 and DLed all my PS4 compatible titles on it. No lag times or slow loading at all when gaming. In fact I loved it so much, I went out and bought the 2TB version as well for more storage. So far, being an NVME drive with no way to cool it in its plastic housing, the drive did get warm to the touch but never hot. I have yet to experience any throttling or overheating of any kind. It is about the size of a credit card (Note 10+ and a G502 Mouse in the pics as a reference point) and extremely light and portable. Also optional is the WD software Discovery which allows for 256bit encryption if you need to store sensitive data. Great for photo storage, file transfers or even console/game libraries. I would highly recommend this to anyone in the market for a portable SSD.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Affordable SSD Storage!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a computer enthusiast, you can never have enough storage, especially when you need to backup your most sensitive data. Typically faster storage usually coincides with higher price, however, we are at a point now to where external SSDs are quite affordable even for those who do not necessarily care about the speed of the transfer. As such, I was happy to be given the opportunity to review WD's latest passport offering. Packing 1 TB of space in a sleek and lightweight enclosure, the new passport attempts to offer the sweet spot for price and capacity. Additionally, I wanted to test several different types of transfers to give you a clearer picture on what to expect with this latest offering. As one would expect, the newest My Passport SSD features NVMe technology, offering read speeds up to 1050 MB/s and 1000 MB/s write over USB 3.2 Generation 2. As soon as you open the box, you will be quite excited with the sheer size (or lack thereof) of the new drive. It is extremely compact and has a nice aluminum iodized feel. On the front of the drive, you will note the wavy etched pattern that gives the new drive a premium design. As expected, the drive includes a small USB Type-C cable, along with an adapter that will allow you to plug the drive into existing Type A ports. Overall, setup should be straight forward. Lastly, the new SSD Passport ships already formatted in exFAT. For my tests, I wanted to focus the new Passport with a comparable drive of similar specifications. I decided I would compare the newly released SanDisk Extreme V2 1TB drive (Model: SDSSDE61-1T00). Additionally, for data transfers, I wanted to keep my tests relatively simple to focus on an out of box experience. As with anything computer related, data and benchmarks can quickly become complicated, especially when you factor in the different ways USB is implemented across a wide range of chipsets. With this in mind, I wanted to give you an idea on what to expect with this drive given two drastically different computer environments. I ran both drives over USB 3.0 using the included Type-A adapter on my Asus Maximus V Extreme Z77 motherboard running Windows 7 Ultimate. My second test was to then use my HP Laptop Envy X360 (2017), this time over USB Type-C using Windows 10. Additionally, the laptop's USB Type-C port is limited to Generation 1. Lastly, to compliment my Crystalmark tests, I manually copied two sets of data. My first data test is one large 37.3 GB bluray image. The second transfer is one large 28.9 GB music folder, but features 5,002 files and 1,152 folders to test the random 4K performance. Here is the data for both drives on my desktop. UASP was disabled on my board due to not being supported in Windows 7. To shorten the data, I will only list the Sequential values and Random 4K at a queue depth/ thread of 1 (full results in the pictures). Passport: Sequential Read: 257.97 / Sequential Write: 264.06 Passport: 4K Read (Q1T1): 37.26 / Random 4K Write (Q1T1): 72.99 SanDisk: Sequential Read: 258.18 / Sequential Write: 263.23 SanDisk 4K Read (Q1T1): 37.26 / Random 4K Write (Q1T1): 72.73 As you can see both practically equivalent, which probably suggests that both of these drives could, in fact, house the same M.2 drive inside, though I cannot 100% confirm that is the case. Coinciding these results, here are the results from my laptop. Passport: Sequential Read: 430.72 / Sequential Write: 368.50 Passport: 4K Read (Q1T1): 22.74 / Random 4K Write (Q1T1): 30.96 SanDisk: Sequential Read: 430.68 / Sequential Write: 367.83 SanDisk 4K Read (Q1T1): 28.22 / Random 4K Write (Q1T1): 37.81 Once again, the results are almost identical as I noted on the desktop between the two drives. The noticeable increase on sequential is almost certainly due to having UASP native support on Windows 10. Next, I ran both of my manual transfers on both computers. As for my manual transfers, the WD 1 TB and the SanDisk Extreme V2 performed just as my data would suggest. On the desktop and laptop, my Bluray image would sustain a write speed on both drives around 215-230 MB/s, which was exciting to see. The nearly 40 GB image transferred in roughly two minutes. Next my 28.9 GB folder of music proved to be a more difficult task, albeit still extremely fast. I noted that the drives would both sustain around 140-160 MB/s. Occasionally, you will see some dips but nothing too drastic. I will note, however, that on my laptop, the music folder transfer was drastically different. The manual transfer dipped anywhere from 75 MB/s all the way up to bursts of 180 MB/s. Not sure of the reasoning of the drastic dips, especially given that my laptop uses a Crucial P1 1TB M2 as its boot drive. However, it is certainly obvious that this transfer is certainly a worst case scenario and yet it was still able to complete the task in roughly 3-4 minutes. Safe to say, the WD My Passport SSD is absolutely stunning in performance. In conclusion, the WD Passport 1 TB SSD performs exactly as expected. It is both sleek and compact, and certainly breezes through any transfer you can throw at it. In addition, the price is certainly affordable and with 1 TB of space it could prove quite useful for anyone looking for storage. Unfortunately, I wasn't able to fully unlock the drives full potential due to not having an available device that is equipped with a USB 3.2 Generation 2 port. However, it would not surprise me if those results are exponentially faster than the ones I have presented here. Regardless of whichever device you use this with, most should be extremely satisfied with the results. With that said, the WD My Passport SSD comes highly recommended.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Speed and More Speed!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD 1TB USB-C My Passport is a huge upgrade from the hard drives of the past. As soon as I plugged it into my PC I remembered I needed to format it first on my Macbook, so to my surprise, it's ALREADY FORMATTED TO WORK WITH PC AND MAC RIGHT OUT THE BOX!! This saved me time and energy! So then upon transferring files, I couldn't believe how FAST! I was moving gigabytes' worth of data within seconds and minutes. No more waiting around for files to transfer and finally getting to take advantage of the new USB-C! The portability is awesome, I can finally use those little pockets in my backpack because this passport is so slim and small it practically takes up zero room! Perfect for photographers, videographers, or anybody who works out in the field. This Passport really makes a huge difference! The only thing I would advise people is the device itself produces heat after being connected for a long period of time so I would advise not to keep it connected all the time to your PC/Mac. Other than that it's perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, fast, powerful and beautiful to look at. Great device. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small in size, big in speed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By "portable", they really mean portable! I can't believe how small this thing is. And being an SSD with a USB-C interface, it's way faster than my old desktop mechanical external drives. And kudos to WD for including a USB-A adapter if you need one. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    For an SSD a decent external

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to have a decent backup for movies off of another external drive (I actually have copies on 3 different external drives! LOL). Being an SSD I figured it would be more stable than the other 2 non-SSD drives I use. For the most part I have no issues, it hasn't given me any issues with the actual drive, but the connection from my Mac to the drive is questionable. Regardless of how I hook it up, it will continually disconnect. Initially I thought bad cable, but I tried a different cable (an actual Apple cable) and it did the same thing. Looking at the drive connection, my guess is that the actual connection at the drive has issues as it is a little wobbly. With the Apple cable, it doesn't seem to do as much but that's probably due to the length of the cable. The cable it comes with isn't very long so using with a portable MacBook it won't like it unless you are on a desk and not on your lap. Otherwise it is a great little drive that doesn't take up much space when you're not using it. For the cost its a must have considering SSDs are usually considerably more expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice portable external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to clear off older items from our computer that were taking up valuable storage space. The drive is compact and can be carried in a pocket or bag. I really like the dark blue outer cover; it's quite attractive. The external drive easily plugged in via USB and the computer instantly recognized it. Transferring files was super easy and seamless. Pulling up older files stored on the drive has been simple as well. So far I am very pleased! I can't yet speak to durability since we've only had it for a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy at home and travel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These make it so much easier than the heavier external disks. Been able to use with My PC or Tablet without any problem. Great for a quick backup instead of using the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Portable SSD.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small (compact) SSD portable HD gets barely warm when sending or receiving GB upon GB of files from the computer. Great as a portable backup device, I leave mine plugged into the computer as an external HD to handle archive files. Fast enough data transfer rate to watch a 4K movie stored on the device without any stuttering.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Superb storage for photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it is pocket size it takes up very little room in computer bag. It is very convenient for me to store my photos stored. Even my Lightroom catalog runs fast from this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy an external drive for one of my classes and this seemed like a solid option. It is fast, has a good amount of storage, and works seamlessly with both my Mac and Windows computers. It’s incredibly light and thin, so it takes up almost no space which is helpful when you’re carrying a laptop and just want to slide something in your bag. I like the short cable because I know where the drive is on my desk!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Portable SSD!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the need for another external HDD. Was recommended to try a SSD because of the portability and the safety in carrying them. Was reluctant due to my experience with the classic WD HDDs, but purchased this one based on the Best Buy staff assistance. I was surprised by everything this SSD can do. Is fast, easy to connect, can store a lot of information, videos and pictures. Looking after a bigger than 1 TB capacity product from this brand. Besides, does not take any space when carrying it anywhere, even in a pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pocket Size SSD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact and great price, works very easy and will recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very small but mighty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy - got it on sale (check the prices on the other brands and you will also be checking out this WD drive). So small and works so well. USB-C is just what I needed. This 1TB external portable SSD is fast and efficient. I can so easily pack it and the cord into my 2 in 1 case. I will be using it to store photos and music - -and perhaps back-ups. I'm loving it and would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the go storage for travel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed storage for photography while traveling as my laptop was beginning to fill up. I found this as my alternative. It is very compact, does not need alternative power and downloaded more quickly than the external hard drives I use at home for my photos. It was plug and play to my USB3 port. It comes with an adapter for a standard USB. It worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lil box

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice product. It’s stores most everything that I want and it’s portable and best of all you don’t have to plug it in the wall. It’s just a plug and play.

    I would recommend this to a friend