Appliances Memorial Day SaleEnds 6/4.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $84.99

Customer reviews

Rating 4.7 out of 5 stars with 4933 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 1,356 reviews
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    WD External Hard Drive 2TB - A Good Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive a couple of months ago to transfer my data from my old PC laptop to my new one. It was a good decision. WD drives are affordable, reliable, and easy to use. This one was just plug and play and didn’t require any formatting to be compatible with my device. The newer solid state drives might be a little faster in terms of loading your data, but this one hasn’t given me any trouble. And it’s a little more affordable than an SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Small Package, Lots of Storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing some spring cleaning and I have several old laptops that I have been holding on to for years. Mainly because they have documents and photos that I might possibly need someday. I made an appointment with the Geek Squad to backup 2 old laptops and my current laptop. I bought this little hard drive because it was on sale and I am extremely happy with the purchase. It got everything. Documents, photos, videos!! So much stuff with lots of space left for more! Also, you can take it anywhere because it fits in the palm of your hand. I highly recommend this compact, powerful hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    My Passport 2TB

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality drive from western digital just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    10/10 would buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use, lots of space, small and can eassily fit in a purse to use when traveling to different properties. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy for a Senior Citizen to use!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD-My Passport 2TB External USB 3.0 Portable Hard Drive is even easy to use for a senior to use. Scanning family photographs the 2TB has lots of room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    I love the size & color!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Small & portable and just perfect for what I am doing with it. Plenty of room to back up all your important files. My other backup drives are to full to copy my very large music file that can't be replaced so this Hd is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage device.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smaller external storage device if you need more space and you want something small and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Small but compatible

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale so I decided to purchase. Very convenient and can take it anywhere. Works with MacBook Pro. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for PS4 !

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because I needed more room for my PS4 games. So far so good, easy to use and super sleek. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hard drive

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive was easy to install. It took a while to get the down loadable apps to get loaded and installed. As a sidebar the package was delivered in a card board box, no damage but the box in the box was messed up torn and re- taped I was afraid that it was damaged but it was ok.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external HD was easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for downloading all my games on my ps4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal I found works perfect easy to install. Would recommend this to any.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good portable hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well for saving my school projects on and other stuff. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external for all of your saving needs. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Bought for extra Xbox One storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for extra storage for my Xbox One. It's been a life saver! The price was great when I purchased it, very affordable. Its going to hold a great amount of games and so far has been a seamless transition with no lag or anything. And my system set the drive up by itself so I didnt have to do a thing. Overall great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Awesome product, very happy with purchase.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the WD My Passport 2TB External USB 3.0 Portable Hard Drive, and I couldn't be happier with my decision. The first thing that caught my attention was the sleek design and vibrant color, making it not only functional, but also stylish. Setting up the hard drive was a breeze; it was plug-and-play with my laptop, and I was able to transfer files within minutes. The 2TB storage capacity is perfect for storing all my important documents, photos, and videos without worrying about running out of space. It provides fast data transfer speeds, which is essential for my work. I appreciate the security features such as password protection and hardware encryption, providing peace of mind knowing that my data is safe and secure. This is a must when it comes to data protection. Overall, I highly recommend the WD My Passport 2TB External USB 3.0 Portable Hard Drive to anyone in need of reliable and portable storage. It's a great investment that meets all my storage needs with style and efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    External HD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont mind the bright color and just want large storage for a great price, this external HD is perfect. Easy to use, compact, lightweight, and is reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    portable hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing some spring cleaning and I have several old laptops that I have been holding on to for years. Mainly because they have documents and photos that I might possibly need someday. I made an appointment with the Geek Squad to backup 2 old laptops and my current laptop. I bought this little hard drive because it was on sale and I am extremely happy with the purchase. It got everything. Documents, photos, videos!! So much stuff with lots of space left for more! Also, you can take it anywhere because it fits in the palm of your hand. I highly recommend this compact, powerful hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Great HW Encrypted portable storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an audio engineer, and I use this as my storage for all the projects I am currently working on. I record audio directly to this drive, and occasionally edit video as well. So far I haven't had any hiccups, and the drive is able to keep up with all my demands. I run projects recording plenty of live musicians at the same time: from entire close-mic'd drum kits, to small orchestras, and this drive is my primary recording drive. Hardware encryption works like a charm, and I have it enabled, without experiencing any noticeable performance penalties, which is great. Overall, it is a robust, slim, portable hard-drive which keeps up with my demands as an audio engineer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Easy to use and very helpful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several WD My Passports and they are easy to use and seem to work great (except for the lemon Ultra I got that I swapped out for this). I am able to download all of my action camera and other photos from my laptop and free up significant space on my computer. No need to get a huge expensive hard drive on my computer, these do the same job and are also a safer option to store my content and to move to another computer when/if needed.

    I would recommend this to a friend