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Customer Ratings & Reviews

Your price for this item is $74.99
The comparable value price is $84.99

Customer reviews

Rating 4.7 out of 5 stars with 4959 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 646 reviews
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    WD External Hard Drive 2TB - A Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive a couple of months ago to transfer my data from my old PC laptop to my new one. It was a good decision. WD drives are affordable, reliable, and easy to use. This one was just plug and play and didn’t require any formatting to be compatible with my device. The newer solid state drives might be a little faster in terms of loading your data, but this one hasn’t given me any trouble. And it’s a little more affordable than an SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    My Passport 2TB

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality drive from western digital just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Small but compatible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale so I decided to purchase. Very convenient and can take it anywhere. Works with MacBook Pro. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    very solid external hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small collection of hard drives that I use to store raw images and WD makes some of the best ones I have, they're super reliable. I do find that these are a bit more heavy duty than other brands, namely seagate. However, I don't love that it has a USB rather than USB-C, and the device can be pretty loud.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    PS4 PRO extra storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra storage space for my ps4 pro. Have been using it for about 2 yrs now without any issues. Compatible with the ps4 pro, works great does what it should. Very reliable so far,Great buy and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    fast and reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very reliable brand. Because of this device, I will be able to store important and sensitive files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Passport 1tb hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my Chromebook, pixel 6@ phone and Akaso action camera as well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD My Passport External Hard Drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an essential product to have for backing up your hard drive. It works well on HP.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Affordable, and reliable.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this drive. Works as it should, is mac friendly and has been dropped many times and is still working strong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Bought for extra Xbox One storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for extra storage for my Xbox One. It's been a life saver! The price was great when I purchased it, very affordable. Its going to hold a great amount of games and so far has been a seamless transition with no lag or anything. And my system set the drive up by itself so I didnt have to do a thing. Overall great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Great HW Encrypted portable storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an audio engineer, and I use this as my storage for all the projects I am currently working on. I record audio directly to this drive, and occasionally edit video as well. So far I haven't had any hiccups, and the drive is able to keep up with all my demands. I run projects recording plenty of live musicians at the same time: from entire close-mic'd drum kits, to small orchestras, and this drive is my primary recording drive. Hardware encryption works like a charm, and I have it enabled, without experiencing any noticeable performance penalties, which is great. Overall, it is a robust, slim, portable hard-drive which keeps up with my demands as an audio engineer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Easy to use and very helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several WD My Passports and they are easy to use and seem to work great (except for the lemon Ultra I got that I swapped out for this). I am able to download all of my action camera and other photos from my laptop and free up significant space on my computer. No need to get a huge expensive hard drive on my computer, these do the same job and are also a safer option to store my content and to move to another computer when/if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Size

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price and capacity, fast driver with the usb option for fast transfer , compact, good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Outstanding buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Very easy to use. Perfect for storing documents and pictures and very reliable. Have two of them and will get couple more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Full time gamer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has expanded my pc gaming ability. I have a lot of games on my pc and within the first year it was already full. I found this in store when I didn’t even know I was looking for it and it was the literal Best Buy. It’s nowhere near full and it’s working like a charm. I was able to clear up space on my pc and ease of balancing what I want on this so it may travel with me.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Compact and affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and durable. Needed a good backup as I was closing my cloud and needed a place to store docs, pics, and video.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage

    Rated 5 out of 5 stars

    Cheap, fast, PS5 compatible for PS4 game installs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, cheap, PS5 compatible, what more really needs to be said? Needed extra space for PS4 based games on my PS5 and this fit the bill. Can’t install PS5 games to it, due to PS5 restrictions, which I expected. Will add second internal SSD drive when Sony unlocks the second back waiting to be utilized.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for storing all those files you don't need to often but don't want to delete. Plenty space, great price. Just be careful not to drop it or shake it to much, files can get corrupted. But with normal use it's pretty good and It should last for a good while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Works great and was easy to plug and play.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is large enough to store all my personal documents so I don't have to have an extra PC, and can just attach to my work computer. It saved me hundreds of dollars and I'm able to easily just travel with it....as it's small enough to slide into my laptop bag. Plenty of storage and no corruption or issues to date! 3.7.20

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Size

    Rated 5 out of 5 stars

    Great little backup drive for a system image

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so small and inexpensive when it's on sale. WD warrants it a few years. And they are reliable. If you want to save backup cloud cost and have lots of data to protect then this is good solution.

    I would recommend this to a friend