Customer Ratings & Reviews
- Model:
- WDBC3C0020BSL-WESN
- |
- SKU:
- 6290664
Customer reviews
Rating 4.7 out of 5 stars with 1074 reviews
(1,074 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:StorageCons mentioned:Setup
Rated 4 out of 5 stars
Get help setting up from geek squad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this is comparable with Mac OS I realized that the setting up process it a bit tricky. There aren't really good instructions on how to set it up, but Geek squad can be very helpful with setup. It's wonderful for work storage.
I would recommend this to a friend - Cons mentioned:Setup
Rated 3 out of 5 stars
Just wanted a backup device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was difficult. Uncessary app included. It does work.
I would recommend this to a friend - Cons mentioned:Setup
Rated 1 out of 5 stars
Should Indicate Portions Not Supported
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues setting up Passport Ultra. After calling "Support", I was told that portions of the setup were no longer being supported. That was the reason we could not get it properly connected.
No, I would not recommend this to a friend - Cons mentioned:Setup
Rated 1 out of 5 stars
Waste of time and effort
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried multiple attempts to set this up. Each time would not start. Contacted Tech Support and was transferred to an entirely different number where a technician asked me to pay for tech support
No, I would not recommend this to a friend