Customer Ratings & Reviews

Due to a website glitch, I accidentally purchased two of these. I contacted Best Buy and was told by their agents via live chat and over the phone that I needed to download it in order for them to process the return. This seemed odd to me so I confirmed and was told again, to download it. I also asked them to add a note to my account (which I later found out they did not do). After listening to their instructions to download, the next issue came when the code didn’t show as active on their end. So then I was told I had no other choice but to call back later once the system updated. This was after an hour on the phone with them. So several days later, I called back in. After being placed on hold and transferred I was eventually told they couldn’t issue digital products. Also, there was nothing they could do about the activated code. This was after spending another hour on the phone talking to multiple agents as well as a supervisor. I was told to call webroot to see if they could deactivate the code (given the wrong number too. I had to go back and look it up). All I was able to save to document that they told me to download it was a chat convo I had with customer service which I’ve attached for reference. Save yourself the money and waste of time and don’t purchase digital products from Best Buy since it’s non-refundable. I also have zero confidence in the customer service people since they provided me with conflicting information.

Webroot - Antivirus Protection and Internet Security – Software (6 Devices) (2-Year Subscription) - Android, Mac, Windows, iOS Digital download

Webroot Antivirus Protection and Internet Security is exactly what I was looking for to protect my computers. It's very reasonably priced, able to be used on multiple devices, and works silently in the background like it's supposed to do.

I had to install antivirus on Windows 7 Pro. Works so well. Small hick cup on install, that required disable file in Safe Mode. After doing so, the install was successful, and has worked flawlessly. The thing I like the most is that it does not slow down my computer even on boot up. Top rated, and just works.

Easy to install and use. No viruses last year, so I assume it works.

very good antivirus very strong very safe for your computer, it does not let any virus in, very reliable for all types of pc, I download a lot of content from the internet and my pc is very healthy.

Webroot Software came on my Computer from Best Buy. But it was only for about 6 months. So, I was comparing anti-virus software when I found this offer. 6 computers for 2 years for $49.95. That doubled everyone else's offer. When the software doesn't like a website, it goes WOOAA, and you close it out. But it also runs checks on your system to alert you of those pesky trackers. (The little rascals!) I am very pleased and will probably up it again in 2026! Highly Recommend...

This is a great antivirus, which it had also malware features to make it a stronger product. Price and security at a great value..

East to download and install. I feel safe and secured with it installed on my computers.

Easy to use and much less expensive then Norton and others. You get a bid bang for your money,

This is a wonderful product...keeps me safe and I don't have to worry about viruses, etc.

If I were more tech savvy I could probably give Webroot a much higher rating. I am giving it the lower rating because of the difficulty installing it on our laptops. I still haven't gotten it installed on our iPhones because it hasn't worked each time I have tried it, so am giving myself a break and not working on it for awhile. I also think that because I am a Geek Squad member I was suppose to get this free rather than paying, but that I need to investigate further. I must say that since I finally got it installed on our laptops, it seems to be doing a great job and not causing any problems that I can detect and fairly easy to navigate.

Great product, Does exactly what it says it's going to do. Easy install. Good to know my computer is protected from viruses and malware. Would recommend to anyone looking for great protection.

Works well, easy to install and easy to schedule. I have been using it for 5 years now and I have not had any issues with the software. It does work and does find issues for quarantine or schedule for deletion. The community forum for webroot is very nice as well. Nice people willing to throw out ideas and workarounds.

Great for the price. Haven't had any issues with it, except when installing on one of my older HP laptops. At first I couldn't install, called best buy for assistance and the tech was not able to help but after some research I figured it out and installed it without issues.

I always get webroot every year or when my boys get a new system. We need to be secure from to no-no viruses in this web world. I like it and we have never had any issues.

Gotta have antivirus and internet security and we think Webroot does a great job. Automatically runs and we can have it run additional times. Automatic updates to software and lets us know about any potential viruses immediately. Easy to use and keep track of!

I'm very satisfied thus far. My laptop is much faster and I feel safe from any malicious malware attacks. The price was great and the assistance with the download was excellent. My android phone is also covered. Outstanding!!

I have used Webroot Antivirus for a number of years. It has served its purpose by protecting my computer and other devices. I am very satisfied with this product.

been using this product for years -- a lot lot better than the Norton stuff