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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 3425 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention that the 20.5 Cu. Ft. Top-Freezer Refrigerator is spacious, with ample storage capacity and adjustable shelves. It is also available in a variety of colors to match different kitchen interiors. However, some customers have complained about the noise level and the lack of a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,425 reviews
  • Pros mentioned:
    Space
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Its a cold fridge.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its gets very cold which is great. The space in it is wonderful. The only things i didnt like was the amount of space in the door. The seal on the door isnt amazing either. It opens with little to no effort and not in a good way. Other then that it stau cold and we still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Space

    Rated 5 out of 5 stars

    The perfect extra refrigerator for the garage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size refrigerator we were looking for. It replaces a 15 year old refrigerator we were using in the garage for frozen food, drinks etc. This Whirlpool had a more than adequate top freezer and lots of room below for drinks etc. the price was right and we did not what a water dispenser or computer components.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good as a second fridge but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious! We are using it as a second fridge. The black color is nice and you can put magnets. The bottom drawers don't slide easy they are thin plastic. The only advise I can give is not to install it where you don't want to be disturbed by a humming noise. Unfortunately, it is next to my desk and it really bothers me. The humming noise is every hour and lasts for 30 or more minutes. Your quiet time is 1 hour. My 15 year old fridge does not make noises at all. All the other reviews about the noises are true.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size, Space

    Rated 5 out of 5 stars

    Just Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly in th spot I needed. Its roomy & I can chg the layout inside whenever I choose. It's more quite than my fish tank and easy to clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stainless steel top freezer refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first brand new refrigerator and I absolutely love it has all the features that I was looking for energy, efficient, stainless steel very beautiful and lots of room

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice Extra Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our extra refrigerator now a year and we placed it conveniently in our mud room. Now, no more traipsing out to the garage to retrieve/place something in the overflow fridge. This Whirlpool 20 cf refrigerator/freezer is quiet & is a nice size. We were able to switch the hinges easily to open the door from the left side instead of the right, which was how it arrived from the factory. We opted NOT to install the pull handle, so when we walked past it, we wouldn't catch our clothes on the handle. The one down side is the crisper drawers are made of such flimsy plastic. It's a good thing our kids are grown, because the drawers must be pulled out and pushed in carefully so they don't break. I suppose it's how most residential refrigerators are made nowadays. :( The store employees were great. There was a mix up with my order and i was initially told my order was in, (plus rec'd an email that it was in) then that it wasn't and that it would be delayed significantly. I asked to speak to a manager. When she called me back, she verified that it, indeed, was in & ready for pickup. I would recommend this store and this refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Lots of room. Easy to adjust shelves. Does run cold. We had to turn down a little from recommended temp because fridge was too cold. Does run a little loud but not bad. Bigger freezer area than I thought it would be. Crisper bins could be bigger but not bad for us. Love the black exterior. Easy to clean. So far, great refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Its hugh and holds a lot.i have to get an ice maker but right niw ice trays are working just fine. I gave 4 stars because the bottom of the fridge dont seal all the way. We have to take our foot to seal it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator is a great addition to our kitchen. It holds so much more food and drinks and has lots of storage compartments. I love the color and the refrigerator also has a lot of new features that my old one didn’t have.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Top quality fridge!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely quiet, lots of room and drawers. This makes keeping your items organized and is very clean, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Refrigerator came damaged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front door, upper area was deeply scratched up. We had to borrow a refrigerator dolly and travel over an hour to pick up the frigerator in a trailer, then get lots of people to help get it into the house. This is why we didn’t return it. It fit well in the space we have and works well but it is sad that my new refrigerator has deep scratches on the front of the door.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this fridge to replace a over 10 year old aGE french door however, I did not feel I needed so much space for the freezer area nor the water dispenser function, so I decided on this one because of the capacity and price and mainly because it was available at my local bestbuy store, I must say this is a pretty good looking fridge with tons of space and for the price of $649.00 is all I needed to make a decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience of buying a fridge from Best buy was outstanding from customer service to home delivery employees were polite As far as the product it's amazing from quality to the price maybe not be as new as the now day fridges but I can guarantee you that it works just as a new generation Fridge or even better it's been a month since the purchase and delivery and I haven't had an issue .

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    A lot of space inside and good look outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for stainless model. It is really cool good on the medium, recommended settings. Nice glass shelf space- can easily see all products and lit with led light. Door can hold fingerprints, but it is easy to wipe them off. We use Weiman Stainless steel wipes for that purpose. Can not go wrong with stainless steel color - cause it is look and feel "lighter" then if you get white or in black. Best Buy delivery was on time and change from old refrigerator was painlessly done.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Whirlpool 21 cu ft ref

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large space.. enough for my groceries. Recommended temp is just right. Freezer dont ice.. fingerprint magnet but not an issue.. just have to wipe it all the time

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased for our garage but it would make a good indoor refrigerator as well: Our last garage fridge was a Whirlpool and it was over 25 years old and still going strong in the southern heat! This holds lots of drinks and there’s plenty of room in the freezer section for extra meats and items that don’t quite fit in the main refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect “garage fridge”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new “garage fridge” for overflow and beverages. I’ve always had great luck with Whirlpool products, and this is no exception. No fancy bells or whistles…just a great basic fridge/freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spacious, quiet, good price, I really like my freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Whirlpool freezer top fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it!!! It’s nice and roomy inside, looks good and works well, quiet too. 2 thumbs up, very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is very spacious as well as the freezer. We love it

    I would recommend this to a friend