Customer Ratings & Reviews

Customers don't just walk past this refrigerator and not give a 2nd look! If you might be dealing with a space issue (especially Width), please check this baby out! It's bigger than you think!!! All of these refrigerators will have you looking for freezer space, especially if you're coming from a regular old up & down one, but we have always kept a deep freezer in home. (Replaced deep freezer too) I have taken pictures to show you! Shelves are great & sturdy. You can adjust them. Temperature is steady. I keep thermostats in there because I have Multiple Sclerosis medicine that has to stay in the refrigerator ($10,000 a month medicine), so when my old refrigerator started failing, of course i was loosing my mind! The Best Buy Appliance Associates were AWESOME (Adrein & Jailen), and the Bestbuy Delivery team was FANTASTIC! (Jamal) They were responsible on my property, respectful when I requested them to wear a mask inside, & knowledgeable about the refrigerator. I will keep everyone updated if anything changes! :) The dishwasher came a few days later!

I love the look and function of this product. The fridge has tons of space and for my tall husband he appreciates not having to duck or compromise space with a side by side. All that said, I have two small FYIs about this appliance: 1) The fruit and vegetable drawers each have a knob to adjust the humidity in the drawers. They are thin plastic pieces that stick out and are consistently getting stuck on the drawer unless you are very careful when you push it in. I'm unsure as to why you wouldn't just have a wheel instead since I can only assume this will break off in short order. A minor issue but a true design flaw for normal use. (Pic attached) 2) I wish the freezer drawer clicked or had an indicator light if it wasn't fully closed. Within the first week ours was left just the tiniest bit open over night and everything started to defrost. I feel like there should have been something in the design to help it close fully, consistently. We are more conscious of it now so we don't make that same mistake again and have had no problems since.

This refrigerator is amazing, or I'm assuming it is. We originally ordered this fridge because it met the measurements our apartment complex gave us. Now, granted, I should've measured myself before just going on what they said the measurement was. The delivery men come, and tell us we are an inch off. 1 inch. So, we freak out and went to bestbuy and were able to get the brother to this Fridge (which was cheaper because it was on clearance and a bunch of other boring things...) The fridge we do have is the exact same as this, but black and a little smaller and it is fantastic! The freezer capacity is better than I believed it would be. Granted you can't put big pizza boxes in it, but that is fine. Just take it out of the box and if you must, cut out the heating directions and put it with the pizza or whatever it is that wouldn't fit. I can't speak for the ice maker, because our complex is older and does not have the hook-up for water. (Side-note: you must but the water line for Best Buy to deliver, install and take away the old one. If you are like me and don't have a water hook-up, you can always return the water line after it gets delivered. The Best Buy person told me that, and that is what I did.) The fridge is amazing. Being able to fit the milk jug on the door is fantastic. One of the main thing we wanted in a new fridge (apart from bottom freezer) were the solid shelves that have the lip surrounding the edge, "spill-proof", and this fridge has it, and it really does work. We had wire racks before, and not only would there be a pool of mess on the bottom shelve, the food in the fridge that was directly below what spilled, would also the a mess from the dripping. Such a nasty thing that has been solved now. The temperature controls are digital, but not by degree. They are digital numbers 1-7 with 7 being the coldest and LED lights inside which makes it so bright inside! BEWARE: You might be blinded when you go to the fridge for a 2 am drink because the lights are very bright. Also, in case you were wondering, the black version we have is a smooth finish on the front, no bumps. Although for full disclosure, the sides do have the bumpy texture. All in all: I believe we would have loved this fridge since we love the younger and smaller brother version. FYI: The fridge totally matches our new stove. Even though they were bought at different times. Bought the Silver Fridge and the stove at the same time, fridge was too big and we went and found the smaller fridge. Which matches the stove better in my opinion.

Amazing Size, temperatures are perfect. Measured with a Fluke IR thermometer to be perfectly at 37°F, and sub-30°F in the pull-out freezer. Well built, stainless finish is beautiful. Tons of space in the fridge half, with modular space to fit almost anything. Massive upgrade compared to a 25 year old fridge. No complaints on this, its practical, spacious, and an amazing cost-efficent and very quiet.

Prior to this we had an LG bottom freezer, stainless fridge that was loaded with features. Unfortunately, the LG failed twice in 8 years. My wife wanted a similar model an we came across this Whirlpool model. On-line reviews are very good for it so we gave it a shot. It was not available for viewing at our Best Buy, so this was a sight-unseen purchase. First the good - it's very efficient and relatively quiet. It works like it should and has more capacity than the LG we had. In fact, it's quite a bit larger internally than the LG despite similar exterior dimensions. The stainless finish is OK, but less fingerprint-resistant than some I've seen. Now the not-so-good - the ice maker only has the arm shutoff - the LG had a switch in addition that was a nice touch. The ice maker has no size adjustment so the cubes are what they are - you could make the LG cubes smaller or larger. The shelves and drawers are functional, but don't have the quality feel the LG's did. When you open the door and recluse it, the temperature of course inside drops again. The seal on the door is so good that my wife cannot physically open the door again until the inside temp stabilizes again due to the vacuum drawn on the door. All in all, this is a good fridge. At the price it should have a few more features and the feel of the drawer slides and shelves should be better. Ultimately I can live with that as long as it lasts. Now the really bad - the installers came and set up the fridge for us. Now you might say setup is setup. But here are my complaints; 1) they used a cordless drill to remove the door handle and hinges (needed to swap opening from left to right). Doing so really torques the screws and as a result distorted the sheet metal on the door where the fasteners were. They also broke off the plastic cover or vanity screws that cover the empty screw holes on the side without the handle. Installers should NEVER use power tools on things like exterior appliance hardware. I was out of the room at the time or would have stopped them. So I had to buy more at $20 for two tiny plastic screws. 2) they did not properly level the fridge, so the door would not close when released. So, pretty good fridge, poor installation and setup.

After a tireless search for a bottom freezer refrigerator, we decided on this Whirlpool 21.9 cu. ft. So happy with our purchase! I have owned a bottom freezer refrigerator for 30 years, both french door & traditional. This one is replacing a french door bottom freezer refrigerator which I never liked. I am sure there are different kitchen situations that might benefit from french doors but for everyone else you will quickly realize 2 doors makes it a 2 handed job 99% of the time. Rarely do you ever not open both doors. One door equals one hand opening which is great when putting things into the fridge, Love it! This one is so spacious! While searching we got really caught up in some of the features of other refrigerators that cost double the price. Very happy with our purchase and glad that I didn't have to spend $3000-$4000 for it!

My favorite part is the freezer drawer. It makes it so much easier to sort and find my frozen items. But I also really like to be able to see what is on all of my shelves of the refrigerator.

Pleased with the purchase, especially since I was confined by the size of the refrigerator. Ice maker works well, and top refrigerator space is generous. Would prefer a separate butter dish but workable. Best Buy delivery was wonderful. I did notice a chipped vegtable bin the day after delivery, called Whirlpool and they sent a new bin within a week. All good.

It's the exact size for a garage refrigerator, very good product and good communication regarding shipping, and even though I bought the display unit, it's like new.

Very good. Nice item . Gggghhhhhhhhhhhhhhhhhhhhbbb

we bought this open boxed for $600 off normal price, because someone didn’t like a few minor scratches. as long as it works i don’t really care. but it didn’t come fully stocked. i am very sad. there’s nothing to eat in it.

I have waited to review this Whirlpool refrigerator for a few months. We love it - lots of room, quiet and so much easier to access. Love the fridge on the top and the freezer on the bottom. We are in the fridge part much more than the freezer so you are not bending down all the time. We chose the black color and it has the dull shine (not like the shiny plastic look). Very happy.

Great, and the price is too. We got two of them and set them up as one large refrigerator.

A little early to rate this. Ask me 6 months from now. A year even. But so far we're happy with the product. Great size. Versatile shelving. Like how the shelves are completely changeable. Our previous fridge had the same capability, but less movable shelves. The noises this makes takes a little getting use to. Hopefully these noises are normal. Everything is cold or frozen as they should be. Nice looking fridge. Not the color we wanted, but because of the lack of product available (because of covid-19) and not wishing to wait months for the color/finish we wanted, we picked the stainless steel.

Best value in a sleek fridge! Wanted a bottom freezer and no junk built into the door! This fridge is perfect and works great. Best story- had a storm knock the power out the week after we got it. Our ice cubes in our unopened freezer were still solid after 17 hrs!!! That is a quality freezer!

The fridge is amazing for what I need. It’s spacious and I like the fact that I can adjust the shelves for what I want. As well as the many options for the shelves on the door. The ice maker is an added benefit as we tend to go through a lot of ice in our house.

We actually bought two of these and flipped one of the doors to make what appears to be one extra large refrigerator. It has worked out wonderfully. Two critiques. The first I obviously knew before I purchased it but bought it anyway, is the lack of a water dispenser on the door. The second is that the interior drawers for the produce and deli meat etc. are very chincy. They are not on rollers so they don’t easily glide in and out. Other than that, they are fabulous.

The freezer on this unit went out after 11 months and 2 weeks. Thats important to know because i also have a best buy 2-year protection plan on this item. But apparantly, that 2 year protection plan / total tech membership IS A SCAM. Best Buy refuses to service this themselves since this issue occurred within the first year. So even though I "have" a 2 year protection plan... its really only a 1 year protection plan because they are forcing me to go thru Whirlpool directly to get this repaired. Why would I be sold a 2-year protection plan thru Best Buy if they will actually only sprovide service for one of those years?!

After much research and comparisons we settled on this whirlpool and couldn’t be happier. We needed to replace our decades old fridge that was freezing our produce. There is a surprising amount of room, we can fit 6 gallons of milk on one 1/2 shelf. The door shelves are very roomy and convenient. The freezer holds a large amount of frozen foods. We didn’t like the dividers in the freezer that it came with, but we easily took out the baskets and removed them. All we needed was a flat head screwdriver and they popped right off. We read reviews that said it was loud when it runs. We found that when standing next to the fridge when it’s running is 45 db. Our only complaint is the door swings completely open unless your holding onto it.

It’s very spacious compared to the fridge we had. Lighting is excellent. The ice make makes lots of ice. There is a compartment for literally every thing ranging from fruits and veggies, eggs, y’all and short bottles etc.