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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.5 out of 5 stars with 83 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the refrigerator's large storage space as a major advantage, with many expressing satisfaction and surprise at the amount of food it can hold. However, the ice maker is a common complaint, with customers finding it too large and taking up valuable space in the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 83 reviews
  • Pros mentioned:
    Auto water fill

    Rated 3 out of 5 stars

    Defective, appears Used, exchanged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in Nov 24 and installed Dec 23, 2024. Installer noticed damage on right side of freezer door. Water pump to ice cube maker had loud water noise, one door would slightly open when the other was closed, upper rack in lower freezer drawer hard to open, freezer seal had a gap. There was even a small 1 1/2” gear roller laying in freezer drawer, installer never had seen that before. Had nothing to compare to but until after we received our replacement we noticed many differences. Doors closed better, water from pump much quieter, lower drawer opened easier. We we got a paper manual that was missing from initial refrigerator, we found out we were missing a regerator shelf we did not know we were missing. The first refrigerator appears to have been a used item and repackaged as new. The new refrigerator so far is way better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My New Whirlpool Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great so far but comes with imperfection from factory. The doors outer upper trim not lined up and tilted at both ends. It will definitely start opening up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One small irritation, but overall happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is how noisy is the ice maker. But happy with the appliance overall. Delivery was superb. The crew was knowledgeable, fast, and very professional. Hope BB appreciates these 2 men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful frig. The features are great with the water and ice maker. Roomy and perfect fit in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Two doors

    Rated 5 out of 5 stars

    Live my new Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my favorite refrigerator of all the others I've had. I always buy Whirlpool and they are all good. This one has two doors and 2 drawers. I keep the food we eat most often in the refrigerator drawer. Using that and the water and ice dispenser reduces the amount of time I have to open the main part of the refrigerator or the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Large space
    Cons mentioned:
    Dented

    Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space but took some getting use to the small door shelves. I would definitely recommend. Product was delivered dented on both side walls but small gift card given to compensate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator, terrible customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give four stars for this product. It’s beautiful and sleek. Very roomy and love the middle drawer. The ice maker is extremely loud. However, I don’t give the same amount of stars for costumer service. The store we bought our refrigerator from scheduled delivery on the incorrect day. I took the day off and when I realized I haven’t had an update for the delivery time. I contacted CS and found out, they scheduled it 2 days later. I never got a confirmation so I followed up, they could not make it possible. We had family in town with no refrigerator. It was delivered 7 days later than it should’ve been..dented. Yes, a dent on the side where everyone sees. Numerous calls and conversations with staff, I finally spoke to someone this evening and got a resolution. He was great and wish I spoke with him sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Two doors

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, love it. We're very happy with our new refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our whirlpool needed replaced after 9 years so we bought a newer model. We are happy with the purchase. Freezer space is enough with upper basket it can fit large bags and other medium sized boxes. We the like center drawer for storing beverages, cheeses, etc. The main storage area is adequate. The ice maker is inside instead of on the door which we do not love. This takes away from some of the space but otherwise it serves our needs. Lastly, I enjoy the measured water dispensing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool better than GE which is much better than

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Samsung 4 door with screen and I miss it, but will never buy another Korean product, as they do not honor their warranty and simply want to charge the price of a new unit, even though it was under warranty. But I do miss the 2 hinged freezer doors with drawers. So far this Whirlpool make plenty of ice and measures the water. A little smaller and the Ice Maker takes up a lot of room in the refrigerator, so have to use the top drawer as a refrigerator. Bottom drawer is freezer and has a pull out shelf.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool 24.5 cu.ft. Refrigerator Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit lay-out, overall is efficient. Now, if the upper doors would have been a couple of inches longer, even if the center drawer would've been slimmer, would have been ideal for us to store water gallons in the upward position. For the rest, we are happy with our unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A well satisfied ccustomer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good refrigerator although not as quiet as previous LG but hopefuully more reliable and durable. Previous Whirlpool worked 26 years before icemaker went out. This icemaker produces considerable amount of ice. Good looking unit and price was much better than exact same fridge at local competitors. Delivery was excellent and very efficiently handled.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, I love the different comportments. My only complaints is that the ice maker is too big and takes away a lot of space in the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Auto water fill

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, wife tells me almost daily how much she loves it. Had similar French door previously, but without middle drawer, great addition. I also really like the auto water fill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This refrigerator is perfect for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a side-by-side with this model and it is so much more convenient to use for accessing the refrigerator. I also use the ice maker and water dispenser a lot and I appreciate the options that it gives me for dispensing water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 doors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to get used to the drawer configuration,but it's very handy. Only draw back is since the ice maker is located in the refer. It limits space. There's just 2 of us so it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. Our first refrigerator delivered was making a really loud noise everytime the water ran through the water line. Customer Support was amazing. They schedule a pick with new delivery. The new one is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Ice? YES!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool fridge is really wonderful. There are many features that help make it easy to operate via smartphone. The appearance is very elegant. There's lots of space and many storage areas for different types of foods. It maintains the temperature as programmed. This is a refrigerator i highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith was a great help when helping me choose the right fit made everything easy and transparent. Love the fridge works great

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Well, it's a refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jury is still out on this one. Replaced a LG with Linear Compressor with this Whirlpool. 4 days in and already malfunctioning. Repair needed to in-door water and ice - randomly stops working. So, it's better than a 10 year old refrigerator with a broken compressor. My advice - get the warranty!

    No, I would not recommend this to a friend