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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 68 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High Efficiency Smart Front Load Washer with FreshFlow Vent System for its ease of use and intuitive controls, finding it simple to operate and appreciate the mobile app connectivity. The washer's quiet operation during wash cycles is also frequently praised. Many appreciate the fast wash cycles that deliver clean clothes efficiently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 68 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washing machine. It is so easy to use and with 4 kids it gets daily use and does a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    newly installed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought them and they look great product. I will try them and see if they are a good brand. The installation equipment: excellent service. Very quickly, they left it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my purchase. I love the size and color it’s perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The cleaner clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Optional water level very good Quick wash very useful Sanitizer cycle is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wash cycle speed

    Rated 4 out of 5 stars

    Here in the mountains!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for! Can’t give it a 5, as I haven’t used enough. FYI, if you want to put on a pedestal,each brand has its own and are not interchangeable, so purchase at same time.I like the simplicity of choices and it seems to be quicker than the timer shows!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love our new washer and entire purchase experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From installation to actual use, we are extremely happy with our purchase. The washer is easy to use, very quiet, and it looks fantastic. We are beyond pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes great and easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great upgrade from my older washer! This front facing washer leaves my clothes smelling nice and fresh even if I forget to take them out right after its done.. I love the fresh flow system, it keeps my clothes fresh if I can't take them out right away. I receive a notification over my phone once it's done, a very nice little feature all washers and dryers should have by now! The app is also very easy to navigate and it was easy to connect to Alexa. Very large, fits my king size comforter perfectly. I'm glad I went with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Whirlpool frontload washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. The ease of running this washer It runs quite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wash cycle speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it has a fast cycle. Easy to use as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was an experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd appliance works wonderful. There was an issue with the 1st washer delivery. The store service was great. The 2nd appliance delivery staff was amazing, the customer service was ok, but apparently they do not communicate or read client notes causing a delivery cancellation and having to reschedule the replacement delivery and the 1st delivery team was questionable.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Def upgrade from older model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this item for about 2 months. Works well. Upgrade from 8 year old model. The new model requires holding the power button for a second or two which is nice because the older one was always being bumped on. Its a bit quieter too which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch machine. This is a great washer. This is my first time owning a front load machine. The color is nice. Easy to use. Does a great job. Has app to let you know progress of load you’re washing. Great machine. The only con is that all attachments needed do not come with the machine. The hose is extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER & GAS DRYER - FULL INSTALLATION

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys, and especially "Taylor," were exceptional. Taylor was professional, polite, and quite knowledgeable as to the products, the required connection process, and the operations of the machines (washer and gas dryer) that I purchased. I was impressed with their job performance, and more than satisfied with the overall delivery and installation processes that were performed. They are a credit to Best Buy. The washer and dryer work very well and as expected, and I was able to catch up on my laundry. I previously had a similar front load washer and gas dryer (KENMORE), that finally died on me, and I needed to replace them ASAP. I am pleased with the quality of the washer and gas dryer, and they operate as I expected Whirlpool products to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and bottom cabin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First sales person was helpful but was not able to help me finalize my order she try very hard then after a couple of days I wasn't able to get a hold of her she was going to help me no matter what so another sale person helped me instead he was very nice and explained everything very helpful he new exactly how to do my oder he was very helpful and very well experienced thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this to replace my first generation Whirlpool Duet front loading washer which served me well for over 20 years. This one has some great upgrades and is excellent! I highly recommend this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been easy to use, I love the fact that you can start it from your phone and the app will alert you when the wash is complete. The dry drum cycle is also nice to prevent any mold. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Brand! Works well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! I had now problems with this brand. Lets you connect with your phone and let you know when your load is done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with my new washer and dryer! The washer does its job perfectly. The spin function on my old washer was starting to struggle so I really notice the difference with how well this washer spins each load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controls very confusing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls are very confusing. The controls require pressing/holding buttons. Removing my finger too soon cancels the desired function. Washer works great when selection sequence is correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd whirlpool washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Whirlpool washer and last one was great. So far this one has also performed well.

    I would recommend this to a friend