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Customer Ratings & Reviews

Your price for this item is $1,214.99

Customer reviews

Rating 4.2 out of 5 stars with 162 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers frequently mention the 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer's excellent cleaning performance, quiet operation, and ease of use. The large capacity is also a plus, accommodating bulky items like blankets and comforters. Positive feedback also highlights convenient features such as the Load & Go dispenser and steam cleaning option. However, some customers have reported issues with the washer's reliability and door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 162 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Capacity & Features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer- especially its size and features like interior light, detergent dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an aging GE model with this dryer. It has a very large capacity and is very good at drying everything. It is quiet and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New Whirlpool Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my new Whirlpool washer is working fine. I haven't had a new one for 16 years, so I am slowly adjusting to the more techie version. It seems like the wash time determined by the washer after sensing the load is long, but it may not be the final actual time, especially if I have a load of 12 small items - 1 hour? I haven't tried the steam setting yet. I did use the clean cycle which is new to me...but makes sense. So far the washer does a good job cleaning my clothes. I just wish the instruction manual had more information about the washer and its many cycles. I did look online and found some information and contacted Whirlpool. The company was very quick to respond with good information. My purchase date was May 2020 but I didn't receive the washer until August 2020. I assume COVID-19 had a lot to do with that. I was just thankful the old washer was working until the new one was delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    So far, so good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I defer to "the boss" on this one. And in this case, no news is good news. I think she likes the new washer as well as you can like any appliance. No problems so far. It does a good job. Now can it last as long as the one we replaced it with. Ask me in 15-20 years...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Whirlpool washer was 12 years old and never required service so when it started acting up, rather than service it, I went with Whirlpool for my new one. So far I'm very happy. Huge capacity and does a good job getting everything clean. Will hold liquid detergent in the bottom, but I use powder, so I haven't tried this feature yet. Lots of features and cycle choices, but pretty simple to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quirky features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two things I like the least are the fact that you need to hold the start button for a full 3 count to make it start and it doesn't have a delay start. I wish I would have known those features before I purchased. I don't think it would have necessarily made me not buy it, but I was disappointed with these features. That said, I LOVE the wash and dry feature (allowing you to put a small load in overnight and it washes AND dries it!), the load and go feature (you fill the storage with liquid detergent and the machine determines the amount of detergent to use, pulling from that reserve. GREAT for teens doing their own laundry! It also lets you know when the machine it running low). I also like the steam and th sanitize cycles. Those is awesome for pet owners, like myself! The machine is large, allowing for more items and less loads of laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    love everything about this washing machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large capacity, automatic soap dispenser and VERY QUIET exactly what SHE wanted so if SHE is HAPPY everybody is HAPPY.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    You can't beat a Whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer! Best Buy sure made this necessary big purchase painless. This front loading washer is user friendly and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this washer. Very quiet, and does a great job. I would highly recommend this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and cleans well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet operation. Thoroughly cleans the clothes. Simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a king comforter. Nice xl size. Love the bottom detergent drawer so each load doesn’t need detergent added.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    So far washer is performing great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far washer is performing better than the 12 year old LG it replaced. Wash appeared to be cleaner with less wrinkles. Operation is fairly quiet. Wash options on right are bit hard to see, if it can light up would have been great. Will see how it holds up over time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer works pretty well and is quiet and sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second whirlpool that replaced my 15 year old one. This one is even better and is nice quiet and sleek...would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nce addition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it should...cleans clothes. Quiet and efficient. Good rating because I have not tried all the features yet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice machines. Very large

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have a large laundry room to accommodate these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer great did continuous loads

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 weeks behind on laundry, use washer back to back loads, Did great job. 1st washer was damaged in delivery. Was sent another new one, Love the washer so far. Good for large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the products but the deliveries were horrible. 5 rescheduled delivery date and over 2 weeks late.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Very pleased with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Whirlpool Duet washer and it lasted 10 plus years. All of our major appliances are whirlpool and we didn't see a need to try a different brand. Here are the things we like about the new washer. Large capacity. Easy to use. A reminder to use the clean setting on the washer every 30 loads for self cleaning. The only thing I would have liked to have seen would have been a little louder end of cycle tone but this is not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    pleased with washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. no issues. pleased with performance. the only thing I would change is the end of cycle signal; it's not loud enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hoping for years for this washer. Easy to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very functional. Easy to use. Do not have to "dumpster dive" as I did with my LG washer. I am 5'2 inches and had to use a stool to retrieve the clothes.

    I would recommend this to a friend