Customer Ratings & Reviews

OMG. It's crazy to be happy about doing laundry. This makes me happy. This makes me actually want to do laundry. It's a beast - HUGE. For a large family, it makes things go very quickly. I put it on the pedestals so I don't have to bend. It's fast and it's quiet (except when you have super bulky towels spinning at the fastest speed). It's flexible - so many options - all digital - really easy to program. And OMG, you don't have to deal with detergent or fabric softener. It's pricey, but I tried another and returned it - it was garbage. This is totally amazing. If you can afford it, you won't be disappointed. If you can't afford it, save up so that you can afford it. LOL.

I was looking for a washer that looked good - I know, not something you'd likely hear often about a washer or dryer but it was important to me as our laundry room is connected with our kitchen. We also leave the door open for natural light so it was important to get something that looked good. As far as washes are concerned - everything seems great. I love the load and go feature with the large bin to hold detergent and softener. Long gone are the days of having to refill or throw in detergent pods. Literally just load and go. I do like the ability to connect it to wifi so it lets you know when your wash is done. There's also utility presets for when you need to run your wash to clean itself. And I was worried that the touch screen would be clunky and slow but I'm happy to report that it's actually quite responsive. Love that you can also create favorite wash types so you can quickly access them. Just click the heart icon and choose your wash and boom. This thing is also quiet! Which is perfect as I said earlier our laundry room is directly next to our kitchen where we spend a lot of our time hanging out and entertaining. So if we did need the wash going, it wouldn't be annoying. Really happy with this washer overall and looks great with the aesthetic of our home.

This washer looks so fancy. It works great , it has a lot of options . When it running, so quiet . I like it .

its goo what i wanted but i mainly bought this to pair with alexa and google and whirlpool app is just buggy.. they dont connect at all when connected the cant search for the device sadly.. i am limited to using only the whirlpool app whoch sometimes doesnt notify me…

My second after my washer died after nearly 15 years ( Samsung vrt cherry red) the mother board contracted COVID literally during the beginning of public know that we were in a crisis! This washer is quite and upgrade.. but I’m not sure if the bells and whistles are all that, they can be a li annoying after a while. The phone notifications is a good feature but not truly necessary, idk ? Touch screen can be a hassle especially if u have to use it opposed to using your phone to ask the washer to perform certain cleaning task... nevertheless, this is a great cleaning machine, is quiet and it’s loaded with a ton of good features like fresh air and an interior light

Just replaced our 15 year old Whirlpool with this one. The color is similar to a matte black. Nice change from the white we had. The load and go is a very nice feature. Machine is quiet. Wi-fi setup could be better or simpler. The touch screen takes a little to get use to at first. Especially when you're coming from an old knob and buttons machine. Good looking washer.

So far had it for 10 days had best buy install it with their delivery service they put it on the riser not a pedestal because I just needed it off the floor. So far so good a little hard to understand at first one get the remote enabled to start from anywhere because it seems to lose a signal after I fill and leave and the screen shuts off. I have washed like 3 loads so far in it and it works great I used it on heavy loads with the one cycle dispenser because the inaugural wash I wanted to see what it could do. Took about 3 hours so left it to do it’s job check my phone to see where it is at in washing all the way up to drain and spin. It leaves the clothes virtually dry on a fast spin so it doesn’t need to dry as long can’t wait until I try the quick wash so I can see if it actually can dry a small load of about 2 pounds in a washer. Will update my review once I get the chance to try out that feature but so far it’s a good machine and it cleans better than my top loader without the agitator which I miss so much in my older machine because these newer ones don’t wash as good

Wash my duvet in a breeze. It has almost no noise, luv the color and the capacity. All my clothes have no stains. Luv the white of my children soccer uniform.

The washer does a great job and I really like the hi tech display and control panel. It is easy to use. For most loads, all you do is select what to wash and how to wash. You have the option to change settings when you want. This model has 2 bulk dispensers and both can be configured for detergent. This allows 2 different detergents to be available without having to measure for each load. I like the APP informing me when the cycle is over. I am still learning about all the things it can do, but I am a fan of the user interface, particularly the consistency between the washer and the 9620 dryer.

All positives on wash and cycle options. Two improvements are the touchscreen has no backlight for where buttons are in dark when machine is off. Program cycles can’t be saved with no auto dispense of detergent when this mostly excellent feature is enabled. Each time the preferences need to be adjusted in addition to the favorite. If purchasing again, I’d probably buy the electronic button version instead of the touchscreen on the door. Less bending and more intuitive with easier feel in touch.

Super Duper! So easy to use my wife even lets me use it! Very quiet and cleans extremely well.

Haven’t used it but i cannot wait. I’am a little disappointed that you cannot get the dryer in the color Shadow black so that's why I did give it 3 stars. But hopefully I can get something close.

It works great, this washer has a lot of options, looks nice

This washer has been good so far. There was a scratch on the side when I opened it after it was delivered. I needed a washer. How was I expected to take it back to dispute the scratch.

I love this washer...roomy and quiet. Gets clothes really clean and leaves them with minimal water and ready for the dryer. Intuitive and easy controls.

RE:Whirlpool - 5.0 Cu. Ft. High Efficiency Front Load Washer with Steam and Load & Go XL Dispenser - White I love this washing machine! It is quiet; efficient and does an outstanding job at cleaning clothes. AND it is my understanding the it is made in the USA

The washer is great! I have now had the machine for over a week and it does a great job. The super speed spin removes enough water to greatly reduce the drying time... It is everything I have ever expected of a quality washer...

Machine runs very quiet and easy to operate except the parts in the machine look like they have been used!!

Got this top of the line type washer on clearance for the same price as a basic top loader. It has a bunch of features including an LCD panel and steam functions. No brainer at this price!

I was really worried about the digital display on these being clunky and hard to use. But I have to say I’m really impressed with the interface and ease of use. I much prefer the digital display to the traditional dials with too many options. The machines work very well, just as my past Whirlpools have. We actually bought LG first and did not like them, so we replaced them with these. If you’re on the fence, I’d definitely suggest you buy these, especially over the LG or Samsung.