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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,169.99

Customer reviews

Rating 4.4 out of 5 stars with 112 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the removable agitator, ease of use, and large capacity of this smart top load washer. Many appreciate its cleaning performance and the powerful spin cycle, resulting in less wet clothes after washing. However, some customers noted that the washer can be noisy and that the fabric softener dispenser could be improved. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 112 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my whirlpool smart top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very diff from the front loader we had for many years. So far so good. Definitely a learning curve. It is just off of my kitchen and I can do a load, eat dinner and not be annoyed. That is good. Much space in the washer to wash a lot of items. I haven't yet used it to wash a large comforter so if need be I will revisit my review. This is one reason I got such a large tub because I wanted to be able to wash a large comforter (queen).

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool top loading washing machine was delivered yesterday. The delivery crew were great and very helpful. So far the washing machine is working wonderful. It is a little loud but maybe that will slowly fade out once it gets used more or we get use to hearing it. It looks beautiful as well. Nice and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. The only draw back is, that my arms aren’t long enough and I’m short. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer has lots of room, and options are amazing for whatever your washing need. Matching dryer is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many amazing features!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love love love this washing machine. Our clothes are so much cleaner now. I love being able to pause the washing machine on my phone or start up a cycle on it. One of my favorite features is the ability to say how long I want to presoak the laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine love its versatility, with a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Size

    Rated 5 out of 5 stars

    best washer I've had in a long time

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had just come from a front loading washer and it broke within a few months. There so expensive to fix and the realibilty of front loaders is bad for a reason. I wanted to go back to a top loading washer but not ones that weren't HE. There weren't many choices out there as most top loaders use a lot of water and aren't HE. I was looking for a top loader that didn't use a lot of water and was HE. I stumbled upon this one after a lot of research and bit the bullet. Plus having a removable agitator is a plus. It works as advertised. It's the top loading washer that's an upgrade from the future of the water gullzers from the past. My water and electric bill have dropped, its got a huge tube so I can wash giant loads all at once which saves on electricity and water, and it has wifi so can keep an eye on when the loads are washing. It's feature packed and works well. The only thing I've had a issue with is using it without the agitator. It bounces around and doesn't work well. But it works just fine with it. Just make sure you balance your loads. Make sure the things you are washing aren't on the agitator. Push everything away from the center. I've had it over a year and haven't had any issues so far!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool - 5.2-5.3 Cu. Ft. Smart Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to adjust for excessive vibration during some spin cycle. This excessive vibration will eventually shorten the life of the machine. Manual could be better, and more information should be included. Manual as provide is hard to fully understand how to operate the washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Agitator, Performance
    Cons mentioned:
    Fabric softener dispenser

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the performance of the washer just wish the fabric softener dispenser actually worked. Absolutely love the feature of the removable agitator for large blankets & comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer with the app has been nice to set and use. High spin seems best to be use on but it does shake quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Nice capacity and is easy to use. Fits well in the needed space. Has a removable agitator which is helpful for washing larger items.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use quiet, removable agitator. App driven features not as useful to use. Bought after much research. Best feature vs price point.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator
    Cons mentioned:
    Fabric softener dispenser

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it agitator cleans cloths really good. The fill and go soap dispenser is a game changer. I wish the fabric softener was the same.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can add entire bottle of soap and it just dispenses it! The removable agitator is great!! Highly recommend. It’s a little loud, that’s my only complaint

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Whirlpool fo sho

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    il give you half a review. My friend had a old washer so i replace it for her with his Whirlpool brand. Whirlpool doing good in da stock market so i purchase Washer base off that. My friend says she likes it, the Agitator does its thing and the jeans come out clean. Sometimes when you buy quality stuff it saves you money, aint gotta replace it every two years. Yall be cool Lee Dogg in the house

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Best choice in washers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased this washer. Everything about this washer is terrific. I especially like the auto rinse feature that automatically cleans the rinse dispenser, you can actually here the water flushing it out 3 times. I am also very satisfied with the flexibility of the agitator, it's removable and that is a great advantage. The glass door is fun since you can watch the action. Buying this washer was the best choice. Thank you, whirlpool, for creating such a wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Finally The Best Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We searched for days to find the washing machine that would meet our needs and requirements. Finally we found our Whirlpool Smart Top Load Washer with the Removable Agitator. It is absolutely the best we have ever used and we highly recommend it to all.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Capacity

    Rated 1 out of 5 stars

    Needs more research and development.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer for a year. Just my wife and I. I thought while shopping for a washer the removable agitator was a great idea,has a extra large capacity tub. We have owned many washers over the years sears brand, whirlpool lower capacity which actually worked better then this one.I thought larger capacity meant you can put more in to wash wrong. This one goes into a out of balance mode if you don't stop it and adjust clothes it continues to try to balance the load which never does . The clothes also don't get all the way wet . The load and go dispenser is a total waste of time and space uses either to little or too much soap,I have even had the pod not even dissolve when put in top of clothes not using the dispenser ends up stuck to clothes and need rewashed. Had a empty pod stuck to clothes in dryer that needed rewashed. We paid 2000. For the pair . When this one breaks going back to what we use to buy smaller capacity. They need more research and development on this one do not buy.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, GeoffG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Agitator, Capacity

    Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is exceptional. Lots of function s/ options like the agitator can be removed. Really like the load detergent and it takes what it wants for 20 loads.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Size

    Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing!! It is SO huge and I love all the features. The agitator that can be removed is also a huge plus when washing large blankets or comforters.

    I would recommend this to a friend