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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.4 out of 5 stars with 13 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 5 out of 5 stars

    Drum light not working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dryer but someone forgot to plug in the wiring harness for the drum light. I took off the top cover with two screws and was able to plug it in. Works fine now. But I’m a little irritated at the quality control. The wires and the correct location are circled in yellow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best set of washer and dryer that I purchased about other brands before, but whirlpool is the best the capacity that smooth work of the machine and quietness makes it better than all the other brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best brand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente brand Super easy to set up ,no problem with leaving wet clothes and steam works perfect for this who uses a lot of formal clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying, quickly dries clothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is quiet and light weight to install. The light for the interior works only when the unit is powered on by the front panel. If you want light on after it powers off you have to turn front panel back on. I would have thought it would work every time you open the door. This is big and roomy inside and simple to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep the wife happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great. My wife is happy with the size and different drying settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. That’s it. No more no less. ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer still getting used to the way it works but so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wedding Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has really been an awesome gift from my parents for our wedding. That will be such a blessing to remind us of the generosity when we first started our life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. No complaints so far. Does what it needs to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks beautiful. Love the Wrinkle Shield

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new dryer. So far it has worked well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Best Buy Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W/D set was damaged during delivery. In addition dryer not installed properly or defective. Water leaking from dryer door and standing in bottom of dryer. Exchange scheduled but not compensated for any inconvenience during remodel.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Whirlpool great Bestbuy Warranty Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Whirlpool electric with no issues and towards the end of my warranty I called the Geek Squad to check my washer and dryer. The techinican came out and looked at the dryer and the washer. There was no issues with the items. He said the common thing that goes out is the rolling wheels. He replaced the washer wheels first and after leaving left the hose out and it flooded my laundry room. Then while working on the dryer he replaced the wheels and then within 2-3 days the wheels squeaked. He cames out again and the replaced the melted wheel I shoukd have took pictures of it.. Then he came out and replaced the wheels and the spindle shaft. Now my dryer does not work and I had to purchase a new one thanks to Bestbuy. I would not buy any appliance from Bestbuy.

    I would recommend this to a friend