Customer Ratings & Reviews
- Model:
- ARC-12SDH
- |
- SKU:
- 1269061
Customer reviews
Rating 4.1 out of 5 stars with 23 reviews
(23 customer reviews)to a friend
Customers are saying
Customers find value in the 400 Sq. Ft. Portable Air Conditioner and Heater for its effective cooling capabilities in medium-sized rooms. Many customers appreciate the quiet operation of the unit, describing the noise level as acceptable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling, Noise level
Rated 5 out of 5 stars
Love this Air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed the AC as soon as I received it. I am using it in a backyard portable office building, without any insulation. The average temp is above 100 degrees on a good day. Within 5 hours the office had cooled to temp. that I could use it for the purpose of an office for the first time in two years. Not really sure why I waited so long to make this purchase. I have not used the heater yet, but I am certain if the AC works this good the heater will as well, The noise level is acceptable.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
One room Helper
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for cooling a medium size room. We love how powerful it is. A bit noisy but livable.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 3 out of 5 stars
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job off keeping the area I bought it for cool. I am disappointed that it does have an eco mode. So it just keeps running even when the rooms set temperature is met. Also the vents that go in the window have nothing to prevent insects from getting in it. Which here in the south is a major issue.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Excellent product for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great. The air conditioner cools very fast. Have not used the heater yet. Have not used the dehumidifier either; but I want to hook it up so I will have a continuous drain;and not have to worry about it. The customer service is fabulous. I have contacted them severl times and if they do not know the answer they make sure they research and have always answered my question. This means a lot in today's market. Have been telling a lot of people about this great company.
I would recommend this to a friend - Pros mentioned:Cooling, Noise level
Rated 3 out of 5 stars
Portable air cooler works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The air cooler works well for a small room. Not very noisy, it can cool a 400 sq foot room okay. If the setting is not at medium or higher, it will not keep the temperature consistent. The noise is low. I do like it. Stop cooling well if the temperature outside is 100+
I would recommend this to a friendBrand response from Whynter Customer Service
Posted .Hi,
Thank you for your feedback on your portable air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] if you have additional feedback or questions we can assit you with. We are here to provide support and ensure you will be satisfied with your Whynter product.
- Pros mentioned:Cooling
Rated 2 out of 5 stars
kind of big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a window vent thats not shown in picture and also not as compact as thought. But it runs decent and keeps room cool.
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .Thank you for your feedback. All portable air conditioners on the market require venting. At Whynter, we constantly aim to provide superior products and a better customer experience. Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected]. We are here to provide technical support and ensure you will be satisfied with your Whynter product.
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use it in a 15x20 bedroom and it cools it sufficiently. Works great.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Keeps a glass balcony nice and cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my apartment that has a large glass balcony that gets very hot during the day. While this unit is overpowered for the size of the area, it has performed quite well.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
cool
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works great it cools down a 12 x 14 room in no time and kicks itself off at the desired temperature ,the noise is a little Much next to my bed But it’s worth it on those hot sticky days completely happy with the performance!!!
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Heater
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this...Heater works great.............. Haven't used the ac yet....
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Good Portable air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got two of these portable air conditioner for our up stairs. So far they seem to be doing the job of cooling off the upstairs. We will try the heat part this winter.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 1 out of 5 stars
Worked fine for 20 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this from bestbuy website and got a delivery and was happy the way it worked for the first few days, however on 18th day the unit stopped blowing cold air. Strangely, all the rest of function like dehumidifier, fan and heater worked fine. There is only one button to switch between ac, fan, dehumidifier and heater. The light went off when i tried turning it on ac and the unit essentially turned into an expensive fan.. I phoned bestbuy and I was told the product is out of 15 day and because I am "A Non-Elite" member, I cannot exchange or return (so if i was to spend more money at bestbuy, my rights would be different as a customer). Now in middle of this unbearable, hot summer, i have to send the ac off to get it repaired by the manufacturer. Just not good enough for a product worth $450!
No, I would not recommend this to a friend - Pros mentioned:Cooling, Noise level
Rated 4 out of 5 stars
Overall Great Unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a college student in central Iowa living in a house that is roughly 100 years old. This being said, the insulation is below par and we also do not have central air conditioning. To top it all off, the bedrooms are on the second floor and the month of August can put a damper on our studies due to the overwhelming heat. In search of an air conditioner/heater that could keep up with the lack of insulation, as well as be portable enough for my mobile life; I found comfort in the Whynter 12,000 BTU air conditioner/11,000 BTU heater. I needed a product that could keep my 400 sq. ft. room cold in the early fall, as well as warm in the winter months. Before having this air conditioner my bedroom temperature resided at a balmy 82 degrees. Once I purchased this product I was able to actually enjoy the functions of my room. The design of the unit is practical and relatively easy on the eyes. It can blend fairly well in any type of room setting and also has the benefit of being moderately quiet. Also, the unit has rollers beneath, which allows easy transportation around a room as needed. Installation was a cinch; the package comes with everything required to accommodate relatively any room situation. The venting hoses were plenty long enough and the window venting kit was easy to install into my window. Overall installation time was roughly 15 minutes. Pros: 1.) Cools my 400 sq. ft. room rapidly and with ease (takes roughly 30 min to cool.) 2.) Relatively light considering the alternative (window air conditioner.) 3.) Versatility (Air conditioner, fan, heater, and dehumidifier.) 4.) Remote control is accommodating when doing homework across the room. 5.) Relatively quiet (able to run the machine at night and sleep well.) 6.) Able to turn the unit on/off multiple times a day to cool my room quickly. Cons: 1.) The units drainage system is a bad design (water accumulates quickly.) 2.) The digital info screen is bright at night (unit is close to my bed.) In conclusion, the Whynter dual hose portable air conditioner is easily the best product for your money. After researching and now being able to use the unit, I have found out that I made a knowledgeable choice. I have only had the unit for about two months but have no issues to complain about. The most convenient aspect of this unit is the fact that I can cool my 400 sq. ft. room down rapid in order to be productive quickly.
No, I would not recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a cape cod and have one large room upstairs. It cools to perfection!
I would recommend this to a friend