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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.2 out of 5 stars with 22 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the 10002B Wood Pellet Grill and Smoker's great taste and cooking area. They appreciate the smoker feature and the size of the cooking area. Overall, customers are very happy with this product and would recommend it to others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Cooking area
    Cons mentioned:
    Wheels

    Rated 4 out of 5 stars

    Great grill for the price, tons of grilling area

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical not having ever heard of this brand, or having ever used a pellet grill before. I was instantly hooked from my first time using it. This grill has a very large cooking area. My only bit of (slight) criticism is that I wish it had 4 wheels. I have to move my grill every time I use it and it’s a bit heavy, so it would be awesome to have 4 wheels.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking area

    Rated 5 out of 5 stars

    Awesome Smoker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this smoker. I have cooked multiple things on it and all have come out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheat code for brisket

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and convenient. I am by no means a grilling expert and this thing has churned out some great food for the fam. I have smoked brisket, sausage, corn, and kabobs on this grill with great results. The temperature reading may be a bit low but I use a MEATER+ probe and trust that more for temp reading. I have been happy with the results thus far. The smoker is built very well with easy breakdown for easy cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Z Grill already. I wish I had made the purchase a long time ago. Very versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smoker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smoker, safely packed and delivered. First thing i did on it was brisket for 18hrs. Through the night in virginia, temps reached into the low 20s and it stayed within 5 degrees the whole night.

    I would recommend this to a friend
  • Pros mentioned:
    Smoker

    Rated 5 out of 5 stars

    JUST LOOK AT THE PICTURES...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm serious GO LOOK!...........NOW! NOT A JOKE! This smoker made THIS! End of story!

    I would recommend this to a friend
  • Pros mentioned:
    Great taste
    Cons mentioned:
    Dent
    Best Buy Employee

    Rated 4 out of 5 stars

    A little damage

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grill works amazing and is awesome ro cook on but there was just a tiny dent in the leg of it

    I would recommend this to a friend
  • Pros mentioned:
    Smoker
    Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Great grill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this grill. It was a bear to put together, and he definitely would benefit from two people. I have smoked on it a number of times now, and had excellent results.

    I would recommend this to a friend
  • Pros mentioned:
    Everyday use

    Rated 4 out of 5 stars

    Smoker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this smoker just about everyday. It has definitely been used a lot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good build - can't wait

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I haven't assembled it yet. However, the build quality looks excellent and we are looking forward to giving it a workout this summer. May use the Total Tech purchase to reduce the cost of having an "'expert" assemble it on our patio - $40 off.

    I would recommend this to a friend
  • Cons mentioned:
    Incomplete delivery

    Rated 1 out of 5 stars

    Run Around Return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online did not receive 2nd box (which included legs, shelf, grills, and ash tray) called z-grill said they would send the 2nd box...next day got a call from z-grill and the person I spoke to the day before told me his boss declined the sending the second box my only option was to return the grill to best buy. The Best Buy near me closed so had to drive an hour to return. I will not buy from z-grill ever..Best Buy refunded my money without any problems. One thing I did not like with trying to call Best Buy you could never just reach the store you wanted to return it to...Instead they have a call center which I'm pretty sure is in another country had a hard time communicating and getting answers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Smoker
    Best Buy Employee

    Rated 5 out of 5 stars

    Grill

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shouldve gotten a pellet grill sooner. That is all

    I would recommend this to a friend
  • Pros mentioned:
    Cooking area

    Rated 2 out of 5 stars

    Think I got smoked..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size of the cooking area,. Does not smoke meat very well. Left ribs on smoke for 3 hou1 per instructions and ribs still doesn't hav2a smoke ring have tried three different times with different pellets and longer times and still doesnt seem to make a difference, may try one more brand of pellet grill before writing them off all together

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good grill! Was easy to assemble and Cooks food very nicely

    I would recommend this to a friend
  • Pros mentioned:
    Great taste

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this grill, Great quality & built. Cooked briskets, ribs, pork shoulders and pizzas with this grill and everything came out and tasted great.

    I would recommend this to a friend
  • Pros mentioned:
    First time user

    Rated 4 out of 5 stars

    Great Smoker/Griller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommended this grill for a 1st time pellet grill user.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after about three months and best buy won't fix it and I can't get ahold of z grills.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Great taste

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy cooking on it and food taste great would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with delivery running later than projected, but overall the grill was easy to assemble and is made of good quality. I have not yet used so I can't speak on that.

    I would recommend this to a friend
  • Pros mentioned:
    Great taste

    Rated 5 out of 5 stars

    Good griller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good grill, should have bought one years ago.

    I would recommend this to a friend
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