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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 3.9 out of 5 stars with 34 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the Rugged Book's excellent protection for iPads, a key benefit highlighted in many reviews. However, the keyboard's reliability and responsiveness are frequently criticized, with some users experiencing connection issues and functionality problems. The case's weight and hinge durability also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Cons mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Bad service for a good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a NEW Zagg Rugged Book. I received an open box. The book wasn't in a plastic wrapper as it normally is. It was also missing the foam protector inside. It had finger prints all over it. I was going to return it but was going to have to wait too long for another one. I just won't shop at Best Buy anymore.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge, Keyboard quality

    Rated 2 out of 5 stars

    Lacks full protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my ipad air 5th generation to protect against falls. The upper left corner of the keyboard did not come down enough to cover the front edge of the ipad. The hinge kept locking up. When I finally managed to close it the top portion that holds the ipad disengaged from the keyboard. Needless to say, I had to return it. It appeared to have been previously purchased and returned. Very disappointed!! I went through several Zagg rugged wireless keyboards for my Ipad air 2 until I found one that actually works and didnt lock ip or fall apart

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Great cover for adults, kids… maybe not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case, but the keyboard doesn’t always connect. Could be the fact that my 9 year old isn’t nice to his equipment and kills the iPad battery all the time

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Keyboard is terrible, case ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not such a great case. It is rather solid and will probably withstand a fall but the keyboard is the worst I’ve ever had. I would expect the keyboard to turn on automatically when opening the case or turning on the ipad but no. I’d have to tap the keys 3-4 times before typing. If I forgot then my typing would be missing letters on the first words. Also the keys made so much noise when typing. Very clunky. Definitely couldn’t type in a quiet place like a class or a library.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Great when working, if you are lucky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great when its working. I've bought 5 of these and 2 did not work correctly out of the box. The first unit had the top half of the keyboard not working. The next unit had just a few keys that did not work.

    I would recommend this to a friend