Samsung’s new 5.5 cu. ft. Extra-Large Capacity Smart Top Load Washer helps you fit more in every load and cut down on laundry time. With its Auto Dispense System, you can fill the detergent drawer with up to 12 loads of detergent and softener and the washer will accurately dispense the right amount each time. Also, with Super Speed Wash, you can wash a full load of laundry with full performance in just 28 minutes.
A: I myself thought the same thing. I’ve been using the “Deep fill” with the “deep wash” feature and it works great! From there you can adjust the “soil” “spin” “rinse” etc. You can then pretty much customize your wash cycle. The machine will then adjust itself depending on the size load you put in. That’s what those weird symbols are after you hit the start button.
A: Hi, I’ve been having the same issue, I’m about to have a panic attack Jk. It’s really frustrating! I went on YouTube for help and I heard that technical support said that you can’t use softener and detergent in the same cycle, if you realize when detergent its on the softener will turn off, but I would be glad if one of then worked, I can’t get neither one to work.
Q: Do I need to purchase a base for the bottom of the washer if it’s on the top floor in my home?
A: Hi Rita, No, there is no need to place the washer on a base as long as proper location requirements are met. For more details, see page 20 of the washer's user manual for the washer's dimension and page 22 for location requirements: https://downloadcenter.samsung.com/content/UM/202401/20240118130548872/DC68-04037M-05_IB_WA7700A-AD_EN_240110.pdf Have a great day. -John
A: Greetings! Let us provide you with the details you need to use the Smart Care app on this Samsung washing machine model. There are 2 apps that this Samsung washing machine is compatible with. The first is the SmartThings app and the second is the Smart Care app. Smart Care is a diagnostic tool that can be used when an information code appears on the display. SmartThings is an app that can be used for Smart Control where the washing machine can be controlled via the app. I have shared this model's user manual link below. Please turn to page 53 for the steps to take to register the washing machine with SmartThings so it can be added to the app and via the app the washing machine can be controlled. https://downloadcenter.samsung.com/content/UM/202401/20240118130548872/DC68-04037M-05_IB_WA7700A-AD_EN_240110.pdf Should you need more assistance, please feel free to get back to us via the following options: To better assist you and collect more details, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Leo
Q: Can you use this without the app?
A: Yes, just use your digital settings.
Q: Does the auto dispense system work with powder detergent?
A: No, only liquid detergent.
A: Yes, it is considered heavy duty. No not until the next model or year.
Q: Can this washer be used without the auto dispenser?
A: Yes, either option.