Don't get stuck with a big repair bill if the unexpected happens to your cell phone. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.
Already have a Protection Plan? See your account
Available online and in-store. Does not include Loss and Theft coverage. Plan must be purchased with the product online or in store, or within 60 days by visiting a store.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
We'll cover any of the accessories that came in the cell phone’s original box, including chargers, earbuds and more.
Get a one-time replacement for your original non-disposable battery if it fails to hold a charge.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
This could be a problem with an internal part or speaker, or how the cell phone was manufactured. It could also be caused by dust, internal heat or humidity.
You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
| Phone cost | 1-year Geek Squad Basic Protection Plan | 2-year Geek Squad Basic Protection Plan | 2-year Geek Squad Basic Protection Plan (paid monthly) |
Service fee2disclaimer 2 |
|---|---|---|---|---|
| $0 — $49.99 | $15.99 | $24.99 | N/A | $9.99 |
| $50 — $99.99 | $19.99 | $39.99 | N/A | $19.99 |
| $100 — $149.99 | $29.99 | $79.99 | N/A | $29.99 |
| $150 — $199.99 | $39.99 | $79.99 | N/A | $39.99 |
| $200 — $249.99 | $49.99 | $84.99 | N/A | $49.99 |
| $250 — $299.99 | $59.99 | $89.99 | N/A | $69.99 |
| $300 — $349.99 | $69.99 | $109.99 | N/A | $79.99 |
| $350 — $399.99 | $79.99 | $119.99 | N/A | $89.99 |
| $400 — $449.99 | $89.99 | $129.99 | N/A | $109.99 |
| $450 — $499.99 | $99.99 | $149.99 | N/A | $119.99 |
| $500 — $799.99 | N/A | $179.99 | $9.99 | $149.99 |
| $800 — $1,199.99 | N/A | $179.99 | $9.99 | $199.99 |
| $1,200 — $1,799.99 | N/A | $229.99 | $11.99 | $199.99 |
| $1,800 — and up | N/A | $279.99 | $13.99 | $199.99 |
1. Applies to claims where we replace your device or provide you a gift card for its value.
2. A Service Fee will apply to all claims where we replace your device or provide you with a gift card for its value, and the amount of the Service Fee shall be based on the non-discounted Best Buy retail price of the covered device at the time of purchase.
During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge.
If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection has your back and will take care of any covered repairs.
During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't.
If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs.
See the terms and conditions for a complete description of coverage and exclusions. Service fees and claim limits apply for cell phones. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this Plan.
Parts and coverage available under the manufacturer's warranty are not covered by the Plan.
