Customers admire the induction stovetop for its even cooking, speed, and ease of use, finding it superior to traditional electric stoves. They also praise the oven's performance and the convenient air fryer function. The overall cooking experience is described as amazing and the product is considered a great value.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
I love it!! Everything cooks quicker. Grease doesn’t splatter!!
Posted by Reviews
Unbelievably terrible service with LG has rendered this stove/cooktop unusable. I ordered it from Best Buy on Feb 1st. The first delivery was cancelled, and rescheduled for March 19th. Long wait, but OK. Gas stove still works, it's fine. They deliver on the 19th, and I notice there is no racking or accessories. I need racks - I use the broiler, very very often. They tell me to call best buy, so I do. Best buy sends me to another best buy number, then to another best buy number and insists LG must have forgotten them, I call LG. LG says best buy forgot them. I call best buy again and after much runaround, convince the best buy rep to stay on the line while I phone LG. I conference them together and the best buy rep, who was very helpful, insists to LG that they know best buy does not do QC or unboxing and it's all in a single box, so if it's not there, LG must provide it and the LG rep begrudgingly agrees. Great job, buddy, you almost saved your company what, 30 bucks on metal and shipping? He texts with me back and forth to confirm and asks for a picture of the missing parts??? I send him the included photo of me not having them and them not being in the drawer. He says they will ship in 5-7 days, but it's been nearly a month and no arrival so I follow up with LG again. This time, I'm told that it was cancelled automatically because I didn't report the issue without 30 days of purchase, and silly me, I got it shipped as soon as possible, 40 days out! The lady understands and after much back and forth, she informs me that she will get the parts shipped. I'm extremely excited to find out why they were cancelled the next time and instead be forced to buy them. This experience has been so poor that I will never buy an LG product again, and I have 3 LG smart TVs. when those age out I guess I'll be looking at sony, because LG has lost a lifelong customer. This has been a terrible experience and terrible support for absolutely no reason on a brand new more than a thousand dollar purchase that I still cannot use and nothing they can do will ever fix this. For anyone else, I would not recommend the purchase of their devices. If you need support, god help you, you will not find it and you will spend 10+ hours getting put through the ringer on hold and bouncing around hostile IVRs until you finally get a live human on the line to lie to you and waste your time.
Posted by Hotfist
Works perfectly so far( which it should right? I mean ask me for another review in 5 and 10 years). The induction burners work amazingly well and boil water faster than any resistance based, traditional style electric stove I have ever used before. The oven works very well and I love having an air fryer built in. It's very easy to clean both the stove top and the oven. I like how the oven will alert on my phone when a timer is up or preheat is done. I only have minor gripes really, such as the fact that it's either impossible or difficult to figure out how to change the timer is up sound which is so melodious that I sometimes miss it when the house is loud. Also I wish the touch panel would light up before pressing a button. But overall I am completely impressed. My family cooks or bakes almost every day and this is a way better cooking device than our last stove/oven. It has already saved us time and made it easier to cook tasty food.
Posted by Elliot