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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 572 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the AW510K keyboard's exceptional RGB lighting customization, high-quality build, and pleasant key feel as significant strengths. Many appreciate the convenient volume control and the keyboard's overall ease of use and design. However, some users point out that the keyboard requires two USB ports and may be considered expensive by some. A few also mention that the accompanying software could be improved for better user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 572 reviews
  • Pros mentioned:
    Key feel
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    My new favorite keyboard!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard hits all my wants. I do not mind that it is wired, but be mindful that it requires 2 usb ports to connect to. The keys have this soft yet firm feel and I love the clicky sound. I am super impressed with Best Buy’s open box quality, I selected “excellent” and can’t beat this for $60. The colors are vibrant but I agree the dashboard is slightly cumbersome and that’s my only feedback for Alienware.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Keyboard, Subpar Software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to preface this review by mentioning that I have never used a mechanical keyboard ever. I am a person who has largely used chiclet/laptop style keyboards. As such, I was drawn to this keyboard for its low profile form and full size. It was also important to me to get a white keyboard, since I have a lot of vision issues against black keyboards, though this product ended up being more of a pale grey. The best I can describe the color as is the color of light grey toned paper, if you’re familiar with it. But with the LEDs on, it easily can be read as white, so this is not a huge issue. As long as I can see the keys, I’m satisfied. Typing takes some adjustments; not only am I coming from experience only with laptop keyboards, but I’m also not used to any type of mechanical keys. That being said, the MX Cherry Reds are smooth and sensitive; it doesn’t take much to register a keystroke. As a heavy handed typer, I haven’t noticed any issues regarding repetitive keystrokes, but I have learned that if I’m not careful I can lean my hand on a key too heavily and accidentally trigger it. Again, not a deal breaker. I’m very happy that the keys are solid and clicky, but not terribly loud that I will keep up my family in the other room. The sound is audible, but subtle. There is some instance of rattle and ping with keys like the space bar, shifts, and enter keys, but they aren’t so obvious while actually typing versus button mashing. The biggest issue I had wasn’t even with the keyboard itself. Alienware’s “Command Center” software is ridiculously slow, as well as sensitive. It took nearly 15 minutes to set up the keyboard’s lighting profiles. The software definitely hasn’t been optimized in a while. It functions, but barely enough to be decent. This isn’t an issue with the keyboard itself though, so it isn’t worth a star deduction, but definitely worth mentioning to future customers. If I was to nitpick, I would say that the LEDs for things like the function key lock, num lock, and similar features, is really annoying. I’ll be keeping my keyboard set to white (which is tinted slightly blue, FYI) for the most part anyways, but the fact that those keys light up white when in use is frustrating. Especially since I use media keys a lot and would prefer to keep the function lock on 24/7 for easier access to those. Maybe there is a way to configure this, but so far I haven’t found anything online. Once again, Dell provides relatively poor service in that department. Overall I really like this keyboard. It’s a premium price, so I recommend snagging it while on sale or open-box like I did. If you’re in the market for a white, low profile keyboard, this should fit the bill nicely, but there may be some cheaper alternatives if you can sacrifice some of the bells and whistles here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Demanding Users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this Alienware keyboard for a few weeks now, and the experience has been outstanding. The design is sleek, with a solid build and premium finish. The RGB backlighting is vibrant and fully customizable, perfect for gaming or working in low-light settings. The keys are responsive and precise, making it great for both long gaming sessions and typing. The Alienware Command Center software makes it easy to set up macros and lighting effects. Overall, it’s a keyboard built for performance, style, and durability. Highly recommended for gamers and demanding users.

    I would recommend this to a friend
  • Pros mentioned:
    Key feel, Keyboard quality, Rgb lighting

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent keyboard. The keys are nice and soft and the keys aren’t as loud as other alienware keyboards I’ve owned. The lights are great and easy to edit.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Volume control

    Rated 5 out of 5 stars

    Clean, fast, beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is so quiet! I love it! Response time is immaculate and perfect for FPS. The main reason I wanted this was because of the low profile keys and they are so good, its so satisfying to type fast on. You can customize how you want the lights to be, and can dim and brighten and flash and all the crazy things you'd want. Also cord is so thick and well made, definitely gonna last. The volume button is probably my favorite part because you can use it without looking and its fun to spin. 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    A beautiful lighted keyboard that works perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the Dell Alienware R15 white case, this keyboard is aesthetically perfect for matching the system. Also, the lighting is excellent and the keyboard functions perfectly. It's a beautiful keyboard and I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Great keyboard but customizing is a pain!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard does exactly what i wanted and i like that it has a port for usb on it! HOWEVER, we all wanna customize the lights right? Well to do that you need to use the Alienware Command Center. Half the buttons (on the app) won’t register my input and after messing with it some, it seems like i got locked out from changing anything on my keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect accessory for my Alienware desktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cherry mechanical keyboard. It has a great tactile feel. The back lighting is excellent. The USB port on the keyboard is handy for connecting my my Alienware headset. It is a beautiful keyboard. It is a nice compliment to my Alienware Aurora 16 gaming desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Volume control

    Rated 5 out of 5 stars

    Best Keyboard features with LED lighting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The typing is so much better that the keyboard I replaced. I bought at Best Buy, the Alienware R9 desktop and the 510 wireless mouse. All match colors, look amazing! The role bar volume control is a plus that no other keyboard has that I know of! Lighting easy to change for effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Keep away from toddlers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep away from kids! My daughter is two and if she sees it light up, it is game over! This keyboard is truly fantastic, with vibrant lighting that adds to its appeal. The absence of a key is thanks to my toddler’s curiosity. In fact, I own both the black and white versions of this keyboard. The key presses are satisfying, and the dynamic lighting changes, which you can easily customize to your preferences, add to the overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alien Ware mechanical Keybord

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an opened box spent like 40 less dollars then i would have and nothing is wrong with it rgb works and everything

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Rgb lighting

    Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking so far, it's no too terribly loud when typing. Alienware Command Center offers tons of customization, even though I stuck with a basic theme.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Awesome keyboard worth the money!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feeling of the cherry keys is remarkable clicky to the touch and of course is made of Great quality materials. The keyboard will automatically download the Alienware software and it works great with the programming of my computer. No unnecessary background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Key feel, Keyboard quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, comfortable and beautiful, this keyboard exceeded all of my expectations for day-to-day typing and gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Software

    Rated 4 out of 5 stars

    Spectacular Keyboard

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware 510K is a gorgeous low-profile, fast-actuating rgb keyboard. If that's what you're looking for, then I'd say it's a safe bet you'll surely be happy with. Its only real drawbacks are the ones you'd expect from Alienware, software and price.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    A great keyboard for gamers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The typing experience is really good. I won't disagree with that. Dell is using standard switches to ensure compatibility with new key caps, if you prefer. Add the lighting options with AWCC, and you have a great gaming experience. It's not as loud as some of those keyboards. Its muted a bit, Some of us type fast and have families lmao. Anyway. I type better on chiclet type keys, so I gave this to my son. I can't deny the quality. Good job Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Quality Keyboard for Gaming and Casual!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is really sleek and unique looking! Slim keyboard with very nice braided cables. Argbs are super bright and since the switches poke through the top plate a little they shine bright and look very cool. I have put on some crystal keycaps for the number and function buttons to test them out. Keep in mind the keycaps for the rectangular function keys like shift enter and backspace have a special sort of configuration for the stabilizers.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    You’ll want this keyboard!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is the best I’ve ever used. Very crisp and sleek feel. Works like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that you can also edit the colors of each section of the keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great additional for the late night gaming hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features of those Alienware product. Works great with my Alienware pc with the different design features.

    I would recommend this to a friend
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