Customer Ratings & Reviews

I tried many of the headphones within the price range of the AirPods Max before purchasing them. The first time I put a pair on my head the sound quality was simply astounding. I listen to a variety of music, but first I'm a Rock & Roll boy. I listened to all my favorite bands from the 60s & 70s, when I was growing up in the SF Bay Area. The AirPods rocked! I also like classical music, so I listened to some of my favorites and the experience was impressive. I used to go to Broadway Musicals when they came through Portland. One of my favorites is Phantom of the Opera. Listening to the Phantom with the AirPods Max was almost like being in the theater. Another thing that has impressed me about these headphones is the build quality. I purchased my first pair just over two years ago and nothing has broken on them. How can anything not break? Apple used a lot of metal when designing the Max, so the quality is far above any of the headphones I tried. I have medium to large ears and nothing I had tried really felt comfortable, especially after a few hours of wear. I only like over the ears, as opposed to on the ear. The AirPods Max fit over my ears completely, and I wear them comfortably for hours. I use nothing but Apple products. I have an iPhone, Air Pad, MacBook Pro, and Apple TV. The AirPods works seamlessly with them all. The new USB-C AirPods Max headphones was a disappointment for a lot of fans because of the lack of upgrades Apple could have done but didn't. Apple kept the H1 chip in them when I had expected at least an upgrade to H2, and possibly a new H3. Why? Who knows. The other disappointment is many fans were expecting a water resistance upgrade. Why Apple decided to keep these basically the same is up for debate. Apple did change the charging port to USB-C from the old Lightning port. It's a nice change for those tired of having to interchange cords. Apple finally changed to the new USB-C because they were basically forced to by some European government/federation. The new colors is a nice upgrade. I opted for the Midnight color and they look really cool. The old gray option was just that - old. I use these to watch TV and the sound is amazing. I have premium headphones designed specifically for TV/movie watching, and the AirPods Max sound so much better. If you're looking for a premium pair of headphones, I encourage you to take a serious look at the AirPods Max.

I am absolutely blown away by the AirPods Max! These headphones have completely transformed my listening experience. The sound quality is exceptional—rich, clear, and balanced across all frequencies. The deep bass, crisp highs, and clear mids make every song feel like a live performance. I was honestly surprised by how immersive the audio is, and it’s hard to go back to any other headphones after hearing these. The noise cancellation is a game-changer. It’s incredibly effective at blocking out distractions, whether I’m on a noisy commute or in a busy café. With Transparency mode, I can seamlessly switch to hearing my surroundings when needed, which adds to the overall convenience. Comfort is another standout feature. The memory foam ear cushions fit perfectly around my ears, and the breathable knit mesh canopy on the headband distributes weight evenly, making them comfortable for long listening sessions without any pressure or discomfort. The design is sleek and premium, as expected from Apple. They feel sturdy and well-built but are still relatively lightweight for over-ear headphones. The controls are intuitive—digital crown for volume and playback control, and everything pairs seamlessly with my Apple devices via Bluetooth. Battery life is solid, offering up to 20 hours of high-fidelity audio with Active Noise Cancellation and spatial audio on. Plus, the carrying case is sleek and keeps the headphones safe and secure when not in use. Overall, the AirPods Max deliver an unparalleled audio experience with great comfort, incredible sound quality, and top-notch noise cancellation. If you’re looking for high-end, luxury headphones, these are absolutely worth the investment. Highly recommend!

These headphones are comfortable (for the most part), produce great quality noise, have long-lasting batteries, great noise cancellation, are adjustable and sturdy. The reason I say they are comfortable "for the most part" is because they are rather heavy. I cannot wear them for prolonged periods of time, maybe 2 hours maximum. Also, I love that they don't bother my ears. I have 7 ear piercings (including my cartilage) and these are big enough to wrap around my ear without feeling any discomfort and generally have a comfortable fit around my ears. Additionally, I love the wide variety of colors that they come in. The device is also easy to use with a button for pausing/playing, adjusting the volume, and changing the noise cancellation setting. Comes with a case and charger. I took off a star for the heaviness and cost of the item. I'm sure you can find comparable headphones for a lower price.

I love these headphones and use them everyday since purchasing. The sound is great and noise cancellation is immaculate. Battery Life is amazing too. Sidenote: I’ve been on 1% the past 2-3hrs. The color is nice I’m happy these are Lavender because my options are low when it comes to my color. No fading or scratches. I did get a protective cover for them though so I’d recommend even though it’s durable. Only thing I don’t like is that you have to have it in the case to turn off. It also gets dirty easily since it’s white, BUT you can take these apart and wash them.

I love these headphones! They’re beautiful, I love the color. I also love how loud they sound, I thought my other pair of headphones were loud but not according to these. This is my very first time trying the noise cancellation feature and I must say that I’m enjoying it. I love when I go out that i can just press the feature and not hear anything. It feels like im in a whole other world when i put these on. This is also my first pair of airpod maxes, I’ve wanted these for a long time. I’m glad I waited long enough for them to bring out a purple color. The price could be fairer though, I don’t think anyone should be paying over $500 for any pair of headphones.

These headphones exceeded my expectations! The sound quality is crystal clear with deep bass and balanced tones, making them perfect for music, podcasts, and calls. They’re incredibly comfortable to wear for long periods, and the build quality feels premium and durable. The battery life is also impressive, lasting for days without needing a recharge. I highly recommend these to anyone looking for high-quality headphones. Well worth the investment!

I told myself i’d never be able to justify buying these for the price, but they went on sale and I caved. Needless to say, best headphones I have ever used. The noise cancellation is so good I can’t hear a single thing when I turn it on, and it’s almost dangerous. New update for Lossless audio as well made it a large factor to my purchase. I have Beats Studio Pros and honestly, they do not compare. I usually get headaches from them being on my head for long periods of time, but not with these. The mesh really helps with the pressure on your head. Worth my money.

I don’t regret buying these at all, they work great!!the noise cancellation is my favorite feature for sure and they don’t feel as heavy on my head as I expected. I also got the black ones and loveeee the color. You can also customize them which I think it pretty cool as well.as for the battery life I don’t really have the charge them that often maybe like once every couple of days, barley even that.

I LOVE. they’re pricey but SO worth it. the color is perfect, the sound is astounding, they’re comfortable, the battery life is impeccable. i’ll stress how worthy the investment is to anyone.

Bought this as a Christmas gift for my girlfriend. She loves the sound quality, connectivity, the noise cancellation, and especially the color. Fast shipping. Would buy again.

I have both the AirPods Max and the Sony XM5, and honestly, the Sony ones are way better. Why? They have better battery life, are more comfortable on my head, and are less expensive. The AirPods Max are very aesthetically pleasing and slightly better noise cancellation, but they start to hurt my head after just 30 minutes of wearing them, and I find myself charging them almost every other day. With my Sony headphones, I can go a month without charging, and they still perform great.

Before, I really cannot afford to buy this thing back in the Philippines since this is way too expensive and there are way more important things to prioritize than this. But now, my heart is full because finally I have got one since Best Buy offers a great deal. This AirPods Max is superb! Great quality, and very user friendly. It is indeed my great partner when listening to music and watching my favorite YouTube and TikTok videos. Even if you stay long hours using it, it doesn’t give you an uncomfortable feelings to your ears. It gives you a more aesthetic vibe in this modern world. I will really recommend this to everyone. Grab yours since Best Buy also offers you a payment arrangements where you don’t have to pay this item one time. Thank you Best Buy. This is indeed the BEST!!!

I love my headphones. They’re very comfortable, easy to use, and I would recommend. Battery life last all day, and sound is amazing. The color is just beautiful. I haven’t taken them off since I got then

Best Buy always gives you a chance to get amazing deals! On amazing products. Thank you guys! Product it’s really good, sound is impeccable, but…. I would not recommend it for the gym since they tend to produce condensation. You can see it if you remove the ear pads. It is something that comes with it and Apple is aware of this. That’s why I would you recommend to get them on discount since I feel they’re a little bit overpriced.

I've been using Apple’s newest headphones for a few weeks now, and I have to say, they truly redefine what premium audio products can offer. Sound Quality: The sound is nothing short of spectacular. The bass is deep and rich without overwhelming the mids and highs, which are incredibly clear and crisp. Whether you’re listening to your favorite playlist, watching movies, or enjoying a podcast, the sound experience is immersive and balanced. The spatial audio feature takes things to the next level, making you feel like the sound is coming from all around you, perfect for watching movies or gaming. Noise Cancellation: Apple has seriously upped their noise-canceling game. It’s like flipping a switch between the world around you and your own personal soundscape. Even in noisy environments, like the subway or a bustling coffee shop, I found that the noise cancellation was incredibly effective without any discomfort or pressure that you sometimes get with other brands. Comfort: The design is sleek and the ear cups feel like they were made for long-term wear. The padding is soft, and the overall fit is snug without being too tight, so you can wear them for hours without any discomfort. The lightweight design also means I barely feel them on my head, making them perfect for extended listening sessions. Battery Life: Apple's claim of an all-day battery life is spot on. I’ve gotten through long flights, entire workdays, and several podcast marathons without needing to charge them. Plus, they charge fast. A quick 15-minute charge gives you hours of playback, which is perfect when you're on the go. Design and Build: These headphones not only sound amazing, but they also look stunning. The finish is smooth and high-quality, and the folding mechanism is sleek and sturdy. It’s clear Apple put a lot of thought into both aesthetics and durability. Smart Features: The integration with Siri and Apple’s ecosystem is seamless. I love being able to control everything from music to calls with a simple tap or voice command. The head-tracking with spatial audio is a fun and functional addition, and it really does make a difference when you’re watching movies or shows in Apple TV+. Overall, these headphones are a massive win for Apple. Whether you're an audiophile or just someone who enjoys top-tier audio, these headphones deliver an exceptional listening experience in every way. If you're already in the Apple ecosystem, these will feel like a natural extension of your devices, and if you’re new to Apple, you’ll be hooked after the first listen. Rating: 5/5 – Truly a premium experience!

I recently picked up the AirPods Max in lavender, and I’m really impressed! The pickup process was super easy, and the staff member who helped me out was really friendly, which made the experience even better. The lavender color looks amazing—it’s subtle but unique—and the build quality feels top-notch. They’re comfortable to wear, and the overall design is sleek and stylish. Definitely happy with this purchase!

AirPods Pro Max deliver superb sound, ANC, and comfort, though pricey. Battery life is solid too!

AirPods Max are the best headphones I’ve ever tried. The quality is top-notch! Apple, as always, delivers premium products. Some people say they’re heavy, but that’s not true. I run and work out in them without any discomfort. The most impressive feature is the active noise cancellation. It’s a lifesaver on flights — you can’t hear the engine noise or crying kids. I highly recommend these to anyone who values comfort, style, and exceptional sound quality.

I don’t normally write reviews, but my recent experience at the Best Buy on Atlantic Avenue in Brooklyn was so smooth, supportive, and genuinely impressive that I had to share it. I came in looking to purchase the new Apple AirPods Max with USB-C, and from the moment I walked in, the staff made me feel like a priority. I was immediately greeted by a team member who didn’t just point me in the right direction—they walked with me, explained the differences between the Lightning and USB-C versions, and answered every question I had about compatibility with my other Apple devices (MacBook Pro and iPhone 15 Pro Max). What stood out the most was how knowledgeable, patient, and enthusiastic the associate was. They offered real insights on sound quality, noise cancellation, and how spatial audio performs in different environments. I felt like I was talking to an audio expert, not just a retail associate. When I asked about setup and return options, they clearly explained the AppleCare+ benefits, return policy, and even took the time to unbox the product with me to check for defects—a level of customer care you don’t always get in big box stores. They also made sure I had a USB-C charger at home and recommended a great deal on a dual-port wall adapter without being pushy. To top it off, checkout was quick, and the rep even helped me enroll in My Best Buy membership to get rewards and early access deals. I walked out feeling confident in my purchase, and honestly, just really appreciated as a customer. In an age of rushed transactions and limited support, this team took the time to make it personal. If you're in Brooklyn and shopping for tech—especially Apple products—the Best Buy on Atlantic Ave is hands down the place to go.

The AirPods Max with USB-C offer excellent sound quality, effective noise cancellation, and a luxurious design that makes them comfortable for long listening sessions. However, while they are undeniably a premium product, the difference in quality compared to the AirPods Pro doesn’t feel significant enough to justify their price being double. While I enjoy using them, the value for money might not be compelling for those already satisfied with Apple’s other headphone options.