Customers find value in the AirPods Max (USB-C) for its exceptional sound quality, luxurious comfort, and sleek design. They appreciate the improved battery life and comfortable fit, making them ideal for long listening sessions. However, some users express concerns about the high price and weight of the headphones, suggesting that they may not be suitable for everyone's budget or preferences.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,128 reviews
Pros mentioned:
Comfort, Design, Sound quality
Rated 5 out of 5 stars
My experience
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am absolutely blown away by the AirPods Max! These headphones have completely transformed my listening experience. The sound quality is exceptional—rich, clear, and balanced across all frequencies. The deep bass, crisp highs, and clear mids make every song feel like a live performance. I was honestly surprised by how immersive the audio is, and it’s hard to go back to any other headphones after hearing these.
The noise cancellation is a game-changer. It’s incredibly effective at blocking out distractions, whether I’m on a noisy commute or in a busy café. With Transparency mode, I can seamlessly switch to hearing my surroundings when needed, which adds to the overall convenience.
Comfort is another standout feature. The memory foam ear cushions fit perfectly around my ears, and the breathable knit mesh canopy on the headband distributes weight evenly, making them comfortable for long listening sessions without any pressure or discomfort.
The design is sleek and premium, as expected from Apple. They feel sturdy and well-built but are still relatively lightweight for over-ear headphones. The controls are intuitive—digital crown for volume and playback control, and everything pairs seamlessly with my Apple devices via Bluetooth.
Battery life is solid, offering up to 20 hours of high-fidelity audio with Active Noise Cancellation and spatial audio on. Plus, the carrying case is sleek and keeps the headphones safe and secure when not in use.
Overall, the AirPods Max deliver an unparalleled audio experience with great comfort, incredible sound quality, and top-notch noise cancellation. If you’re looking for high-end, luxury headphones, these are absolutely worth the investment. Highly recommend!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these headphones and use them everyday since purchasing. The sound is great and noise cancellation is immaculate. Battery Life is amazing too. Sidenote: I’ve been on 1% the past 2-3hrs. The color is nice I’m happy these are Lavender because my options are low when it comes to my color. No fading or scratches. I did get a protective cover for them though so I’d recommend even though it’s durable.
Only thing I don’t like is that you have to have it in the case to turn off. It also gets dirty easily since it’s white, BUT you can take these apart and wash them.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried many of the headphones within the price range of the AirPods Max before purchasing them. The first time I put a pair on my head the sound quality was simply astounding. I listen to a variety of music, but first I'm a Rock & Roll boy. I listened to all my favorite bands from the 60s & 70s, when I was growing up in the SF Bay Area. The AirPods rocked!
I also like classical music, so I listened to some of my favorites and the experience was impressive. I used to go to Broadway Musicals when they came through Portland. One of my favorites is Phantom of the Opera. Listening to the Phantom with the AirPods Max was almost like being in the theater.
Another thing that has impressed me about these headphones is the build quality. I purchased my first pair just over two years ago and nothing has broken on them. How can anything not break? Apple used a lot of metal when designing the Max, so the quality is far above any of the headphones I tried.
I have medium to large ears and nothing I had tried really felt comfortable, especially after a few hours of wear. I only like over the ears, as opposed to on the ear. The AirPods Max fit over my ears completely, and I wear them comfortably for hours.
I use nothing but Apple products. I have an iPhone, Air Pad, MacBook Pro, and Apple TV. The AirPods works seamlessly with them all.
The new USB-C AirPods Max headphones was a disappointment for a lot of fans because of the lack of upgrades Apple could have done but didn't. Apple kept the H1 chip in them when I had expected at least an upgrade to H2, and possibly a new H3. Why? Who knows.
The other disappointment is many fans were expecting a water resistance upgrade. Why Apple decided to keep these basically the same is up for debate.
Apple did change the charging port to USB-C from the old Lightning port. It's a nice change for those tired of having to interchange cords. Apple finally changed to the new USB-C because they were basically forced to by some European government/federation.
The new colors is a nice upgrade. I opted for the Midnight color and they look really cool. The old gray option was just that - old.
I use these to watch TV and the sound is amazing. I have premium headphones designed specifically for TV/movie watching, and the AirPods Max sound so much better. If you're looking for a premium pair of headphones, I encourage you to take a serious look at the AirPods Max.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The AirPods Max with USB-C offer excellent sound quality, effective noise cancellation, and a luxurious design that makes them comfortable for long listening sessions. However, while they are undeniably a premium product, the difference in quality compared to the AirPods Pro doesn’t feel significant enough to justify their price being double. While I enjoy using them, the value for money might not be compelling for those already satisfied with Apple’s other headphone options.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Before, I really cannot afford to buy this thing back in the Philippines since this is way too expensive and there are way more important things to prioritize than this. But now, my heart is full because finally I have got one since Best Buy offers a great deal. This AirPods Max is superb! Great quality, and very user friendly. It is indeed my great partner when listening to music and watching my favorite YouTube and TikTok videos. Even if you stay long hours using it, it doesn’t give you an uncomfortable feelings to your ears. It gives you a more aesthetic vibe in this modern world. I will really recommend this to everyone. Grab yours since Best Buy also offers you a payment arrangements where you don’t have to pay this item one time. Thank you Best Buy. This is indeed the BEST!!!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me clarify— i dont have three pairs of AirPod Max’s currently. First I bought pink, didn’t really ever like the color. Worked fine. Traded for green (loved the color), also worked fine, then purple (this girl’s fave color) came out, and I really wanted them! So, traded in the green for the purple. I am completely immersed in the Apple ecosystem (Apple TV, iPad, iPhone, MacBook, AirPod Pros.. all the Apple things), so it made sense to me to get over-the-ear headphones from Apple. I was having some connection difficulties with my Apple TV at first, so I googled the issue and found a solution on Reddit that fixed it. I work from home 90% of the time, and I wear the headphones basically all day, whether I’m at home or in the office, so they get plenty of use. I got clear covers for the ear pads and the headband off of Amazon along with covers for the ear cups (off Amazon too) for some protection. I got AppleCare, but I’m hoping I never have to use it. I haven’t had the purple ones long enough to comment on longevity, and I’ve heard the horror stories where they break/brick… I guess I’m just willing to take that risk. They’re stupid expensive… I do NOT think the price is fair… but that’s everything Apple, right? Anyways, I love them so far!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I hesitated to spend the money and missed out on a few “like new” open box pairs because of this.
Finally pulled the trigger and so happy I did. The mesh top is the game changer for me, I always get a headache from other headphones resting on the top of my head, so was keen to see if the AirPod max mesh really makes a difference. Happy to say yes, it does. I can wear these headphones for hours with no discomfort.
I did bite the bullet and get the USB-C rather than the USB but I don’t see that there is any real need
Music sound quality is excellent. The noise cancellation always helps in a busy environment too.
No bad to say apart from, let’s face it, they are dang expensive!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Listen. These Blue Apple AirPods Max? Life-changing. I’m not saying they cured my anxiety, cleared my skin, and made my ex regret everything—but I’m also not not saying that.
From the moment I put these on, I was transported to a realm where only crisp treble, rich bass, and my main character energy exist. Noise cancellation? Let’s just say I could be sitting next to a leaf blower and still vibe like I’m in a candlelit jazz lounge.
They’re so comfortable it’s like Apple reached into the clouds, plucked two marshmallows, and engineered them into audio perfection. I wore them for 5 hours straight and only took them off because I missed the sound of my own voice.
Also, the color? This shade of blue is the kind of sophisticated that says, “I drink sparkling water and know at least one wine fact.”
Would I recommend them? Yes. Would I risk being hit by a rogue pigeon just to not take them off while walking outside? Also yes.
If you’ve been on the fence—hop off. These babies are worth it. My ears have never known peace like this.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
NO REGRETS
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The staff over here are the best , they helped me to find exactly what i was looking for !! I bought this AirPods max and the way it fits around my head is smooth and the sound quality is good and best noise cancellation. I highly recommend you to buy this . No regrets !
This reviewer received promo considerations or sweepstakes entry for writing a review.
These AirPod Plus headphones are an absolute game-changer—hands down the best audio experience I’ve ever had. From the moment I popped them in, I was floored by the sound quality. Crystal-clear highs, rich mids, and a deep, punchy bass that doesn’t overpower—it’s like hearing my favorite songs for the first time all over again. Whether I’m blasting a playlist on a run or unwinding with a podcast, the audio is flawless every time.
Comfort? Unreal. They’re so lightweight and ergonomic that I forget I’m wearing them, even after hours of use. The fit is perfect—secure enough to stay put during a workout, but never uncomfortable or pinchy. And the wireless design? Pure freedom. No more cords getting in the way or tangling up in my bag. Pairing them with my devices was a breeze, and the battery life just keeps going—perfect for my on-the-go lifestyle.
Durability is top-notch too. I’ve dropped them, tossed them in my backpack, and even left them out in a drizzle once (oops), and they still look and sound brand new. Add in the sleek design and intuitive controls, and these are worth every penny—and then some. I’ve tried plenty of headphones before, but my AirPod Plus pair has set a bar nothing else can touch. Five stars doesn’t even feel like enough!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these headphones! They’re beautiful, I love the color. I also love how loud they sound, I thought my other pair of headphones were loud but not according to these. This is my very first time trying the noise cancellation feature and I must say that I’m enjoying it. I love when I go out that i can just press the feature and not hear anything. It feels like im in a whole other world when i put these on. This is also my first pair of airpod maxes, I’ve wanted these for a long time. I’m glad I waited long enough for them to bring out a purple color. The price could be fairer though, I don’t think anyone should be paying over $500 for any pair of headphones.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using these headphones for a few weeks now and I’m honestly impressed. The sound quality is crisp and well-balanced — great bass without overpowering the mids and highs. They’re super comfortable for long listening sessions, and the build feels solid without being bulky. Noise cancellation works surprisingly well, even in noisy environments. Battery life is excellent too — I’ve gone days without needing to recharge. Definitely one of the best audio purchases I’ve made in a while. Highly recommended!
AirPods MaxThe Ultimate Choice for Sound and Comft
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
AirPods Max are the best headphones I’ve ever tried. The quality is top-notch! Apple, as always, delivers premium products.
Some people say they’re heavy, but that’s not true. I run and work out in them without any discomfort. The most impressive feature is the active noise cancellation. It’s a lifesaver on flights — you can’t hear the engine noise or crying kids.
I highly recommend these to anyone who values comfort, style, and exceptional sound quality.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Apple AirPod Max’s are THE standard when it comes to over the ear noise cancelling headphones. I’ve tried all of the competitors in this price range, and Apple is King. My only complaint is the fact they don turn off, and if they break after warranty, you have to pay $300 just to have them repaired by Apple or replaced.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this when it was 50$ off i dont regret a single thing ,the price might be a lot for headphones but in the long run its worth it, connects easily via all my apple devices switches automatically from device to device and the sound quality is amazing , and i think these should last someone atleast 5 years, perfect headphoens looks good too, battery life could be a little better but i have them on all day so.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I told myself i’d never be able to justify buying these for the price, but they went on sale and I caved. Needless to say, best headphones I have ever used. The noise cancellation is so good I can’t hear a single thing when I turn it on, and it’s almost dangerous. New update for Lossless audio as well made it a large factor to my purchase. I have Beats Studio Pros and honestly, they do not compare. I usually get headaches from them being on my head for long periods of time, but not with these. The mesh really helps with the pressure on your head. Worth my money.