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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 253 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality of the Geek Squad Certified Refurbished AirPods 4, describing it as "pretty good" and "great." They also appreciate the improved fit compared to the AirPods Pro, saying they "fit snug in your ear" and "fit great."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 253 reviews
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    My honest review on the AirPods 4 (ANC)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the AirPods 4 with Active Noise Cancellation, and I’m really impressed! The sound is super clear, and the noise cancellation makes a big difference when I’m in a noisy place. I love how they automatically adjust to my surroundings, so I don’t have to keep changing the settings. They’re also really comfortable, I can wear them for hours without any issues. The battery seems to last a long time, and the case charges them up pretty quickly. I also like that they use USB-C now, which makes charging easier. If you’re an Apple user, these are definitely worth it for the seamless connection and cool features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Airpods!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've ownedAirpod from Gen 1 but this is the best Airpod I've come across for calls. Now person I'm talking to says there are no background distrubances whethI've owned AirPods since the first generation, but these are the best AirPods I've encountered for calls. The person I'm speaking with says there are no background disturbances, whether I'm at the gym or walking outside in windy conditions. The noise cancellation works great, and the battery life is good. I also appreciate that the case makes a sound, making it easier to find them using Find My iPhone. Lastly, I prefer this design over the AirPods Pro because they fit better. You can't go wrong with this product!er I'm in gym or walking outside with gusty winds. Noice cancellation works great, battery life is good. I like that case has a sound so I can easily find them using Find My iPhone. Lastly, I like this design better than Airpods Pro as they fit better. You can't go wrong with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like new -Minor Blemishes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods came like new. I’m very pleased with the quality and features, including noise, cancellation, and battery life. The only thing I had to do was factory reset it which once I figured out how to do, it was very simple. Because the AirPods were refurbished, I kept getting a notification at the previous owner could track them. Once I did the factory reset the notification went away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Great Noise Canceling for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t expecting a huge difference from the previous AirPods, but the noise cancellation on these really surprised me. I’ve been using them at the gym and on the train, and they cut out a lot more background noise than I thought they would — not quite over-ear headphone level, but super solid for earbuds. Sound is clean, bass is punchy without being muddy, and they’re super easy to pop in and just go. Battery life’s been fine for me — lasts through most of the day with some breaks. Only reason I knocked off a star is the price — they’re a bit on the steep side unless you catch a sale. But overall? Really happy I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think … Buy them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical at first buying a product that was open box, but when I tell you I haven’t stopped using these AirPods since I bought them. I literally only charge them maybeeeee once every two weeks and I keep them in every single day. Don’t hesitate….. buy them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that its one size fits all ear buds; you don’t need to change the ear buds with different sizes that failed in my experience to stay in place in my ears. I like the extra features that make it silent or quieter when my voice is heard. I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Person have issues hearing me when I’m on a call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good thus far. Only problem is every now and then the person on the other side has difficulty hearing.. but works great for music and noise cancellation works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods 4s

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a really good experience buying from them very quick shipping and very good quality when it said refurbished it should have said new cause these are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and I enjoy using them everyday. They sounds like they are brand new and were a great purchase. I’m highly satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods 4 with noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very clean, works like new, the charging case is clean and works as it should. Battery life is amazing, as I do not use it all day, but use it when I’m in public. Connects instantly when I put one in my ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality noise cancellation works great. Great product overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than I thought love the noice cancelling I work at a club with loud music and it works awesome with this feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPod 4 with noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancellation… can’t hear nothing but the music and the bass is on point!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a let down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction was disappointing. The comfort of the product fails to live to Apple standards. Not having volume controls on the ear buds is frustrating and the mute button on the lower stem of the ear buds are a poor design.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing sound quality is great and battery health is good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m am so satisfied with my purchase. Everything thing I read up on them matches up to it. I highly recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product without scratches, literally new

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    EarPod or Earbug?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good on its 2 weeks use. But on the 3rd week there are weird noises on the item. Sometimes I couldn’t hear but most of the time a noisy sound is heard

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They send me used earbud,when i open my box is already open,so dispointed!!! I should don’t believe best buy anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished Earwax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try them out but had earwax in one of the buds. Returned same day they arrived.

    No, I would not recommend this to a friend
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