The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
Rated 3 out of 5 stars
Not thrilled
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are minor grips, but they add up.
First of all, it's ugly. Not in a cool industrial sense but the fonts, the icons - hard to read/find/access.
Second, there is some program called "Armoury Crate" that is a complete black box and not user friendly that controls settings.
Third, I had to sign into and create an ASUS account to make any headway into how to use this PC with configuration changes etc. (And finding the serial number was a bit of a pain)
Fourth, the face recognition, in spite of multiple repetitions, is abysmal.
No, I would not recommend this to a friend
Brand response from ASUS Answers
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Dear ShamaB,
Thank you for your comment.
We do understand your disappointment with the product aesthetics and the inconvenience this may have caused if it you are having difficulty to read/find/access, concern about the Armoury Crate utility program and creating an account to access the Windows or the laptop.
If you are having difficulty to read/find/access within Windows 11, you can try changing scales and layout inside Settings>System>Display. If this is your first experience with Windows 11, please visit Microsoft Knowledge Base at: https://support.microsoft.com/en-us/windows/meet-windows-11-the-basics-a7519756-6807-41e4-be66-ed3b2c0abe0d for helpful tips on how to navigate within the OS, including facial recognition. For ROG gaming laptop, the Armoury Crate utility program is vital in managing various parameters for your gaming experience, this includes performance settings, hardware updates and RGB lighting control, driver and firmware updates, and access product information and community support. Windows does require a user account mainly due to its integration with various Microsoft services and features.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
Great for coding
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredible product. Used for programming, data analysis, microsoft programs. Fantastic service during my exchange of a different laptop
I would recommend this to a friend
Rated 5 out of 5 stars
The most excellent laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm shocked by the price of this device, it's perfect for both gaming and work!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s basically just a slightly cheaper Asus G14. And the G14 is one of the best gaming laptops of all time. So you cant really go wrong with this laptop. But if the g14 is on sale then get that instead.
I would recommend this to a friend
Rated 5 out of 5 stars
First gaming laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first gaming laptop, and it’s absolutely amazing. The sound quality the image free are spectacular and the battery life is extremely good.
I would recommend this to a friend
Customer reviews from https://www.asus.com
User rating, 5 out of 5 stars with 1 review on https://www.asus.com.