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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 91 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 91 reviews
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and good. There's no frills, but it's a good standard keyboard with mouse. I got this set so that I only needed one dongle for both mouse and keyboard, and this certainly works. I haven't used it a ton, so I can't say how well it stands up to heavy use, but it's a basic keyboard. I will say my only thing is it is weirdly light? Which might be your thing, might not. For me, it felt a bit too light (especially when compared to my workhorse logitech keyboard at work). So that may speak to its quality, or hey, maybe it's all the better for travel. It has full keys (not the slim kind), so you want the keys to be the type you want there!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi MaddieJ,

      Thank you for taking the time to share your feedback! We're glad to hear that the Best Buy essentials™ Wireless Keyboard and Mouse Bundle is meeting your needs for simplicity and convenience—especially with the single USB receiver setup.

      We appreciate your note about the lightweight design. While some users enjoy the portability, we understand it might feel different compared to more robust models like your Logitech keyboard. Your insight is valuable and helps others make informed decisions based on their preferences.

      If you ever have questions or need support down the line, feel free to reach out. Thanks again for choosing Best Buy essentials™! -Ed | Best Buy Essentials Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Great keyboard for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid and reliable wireless keyboard and mouse combo from Best Buy. The keyboard is the true star here, boasting a fantastic tactile feel with quiet, responsive keys that make typing a pleasure. It connected seamlessly with my computer, and the battery life has been impressive. The mouse, while perfectly functional for everyday tasks, doesn't quite match the premium feel of the keyboard. It's a bit on the light side and feels basic, but it gets the job done without any lag or connectivity issues. Overall, a great value, especially for the quality of the keyboard.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your fantastic review of the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle! We're thrilled to hear that you find it a solid and reliable combo, especially highlighting the keyboard's tactile feel and quiet, responsive keys. We're also glad to know that the connection was seamless and the battery life impressive.

      We appreciate your honest feedback regarding the mouse, and we're happy it's functional for your everyday tasks. We aim to provide great value, and it sounds like this bundle delivered on that for you.

      We appreciate your business! If you have any questions or need assistance in the future, don't hesitate to reach out! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    A Great Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended on my Dell Laptop. i did not have any problems hooking it to the laptop. It was also cheaper than the other keyboards. I have had Logitech keyboards that cost close to $100, and they do not last very long. My letters start wearing off the key around 8 months. I do type a lot. I don't know how long it will last, but so far it is a good keyboard.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      A thoughtful comparison, Steven999. Glad this affordable option is meeting your typing demands — fingers crossed for long-lasting keys! |Angelica| Best Buy Essentials Prodcuts| BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is a great buy. Full size with a mouse. Does everything like an expensive keyboard for half the price. It works great with no problems. Best Buy essentials is the way to go. The salesman even recommended it. I like shopping for all my tech stuff at Best Buy. We even have tech support for all computer needs.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you so much for the glowing review! We're thrilled to hear that you're enjoying the Best Buy essentials™ Full-size Wireless Keyboard and Mouse Bundle. It’s great to know it’s delivering the performance of a premium product at a great value. We’re also happy to hear our team was able to help you find the right fit—our goal is always to make tech shopping easy and enjoyable. We truly appreciate your loyalty and look forward to supporting all your tech needs! Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Affordable Wireless Setup That Delivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily one of the best budget-friendly full size keyboard and mouse combos available at Best Buy. I love the wireless setup, it keeps my workspace clean and clutter free. The design is simple, yet functional, and everything works smoothly. Yes, it requires batteries for both the keyboard and mouse, but considering the price and performance, it’s a fantastic deal that’s hard to pass up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reasonably priced remote keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use at my home office. it is a very good product at a reasonable price compared to high end expensive key boards. both keyboard and the mouse works with one remote USB receiver. when not in use both the keyboard and the mouse go to sleep saving the battery. I highly recommend this if you are looking for a good remote keyboard and the mouse for a reasonable price.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks so much for your positive feedback on our Full-size Wireless Membrane Keyboard and Mouse Bundle! We're delighted to hear it's working well for your home office and that you find it to be a great value compared to more expensive options. It's good to know you appreciate the convenience of a single USB receiver and the battery-saving sleep mode. We appreciate your recommendation! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great affordable mouse and keyboard combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is great, with just the right amount of travel. Not to loud when pressing on the keys. It had a top row shortcut keys which make it eqsy to congril volume and media. The mouse is responsive and feels great in the hands. Overall a pretty solid product for 20.00 dollars.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for the fantastic review, Mane! We're so glad to hear you're enjoying the Best Buy essentials™ wireless keyboard and mouse combo, especially the comfortable key travel, quiet presses, and convenient shortcut keys. It's great to know the mouse is also responsive and feels good in your hands. We appreciate you highlighting its solid value! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Solid Keyboard and Mouse Combo, but Missing a Smal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard and mouse set works really well and feels solid for everyday use. Setup was quick and everything functions as expected. The typing experience is smooth, and the mouse is responsive and accurate. My only complaint is that the mouse doesn’t have side buttons, which would have been helpful for extra navigation or shortcuts. Other than that, it's a great product for the price.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thanks for sharing your thoughts! We're glad to hear that the Best Buy Essentials Keyboard and Mouse bundle has been solid and reliable for everyday use. It’s great that setup was quick and that both the keyboard and mouse deliver a smooth experience. We appreciate your feedback on the mouse design—side buttons can definitely be useful for navigation. Your insights help others make informed decisions, and we’re grateful you took the time to share your experience! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Inexpensive good quality wireless keyboard and mou

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an expensive wireless keyboard and mouse. This is the Best buy brand it works great. Any new keyboard takes a minute to get adjusted to but this works perfectly

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thanks for the great review! It's awesome to hear that the Best Buy essentials Full-size Wireless Membrane Keyboard and Mouse Bundle delivered solid performance at an affordable price. You're right—getting used to a new keyboard always takes a little time, but it sounds like this one hit the sweet spot for functionality and value. Appreciate you sharing your experience! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Recent keyboard/mouse purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item assistance from an in-store associate. I am happy with my choice. Good quality for the price. It meets expectations. I liked that i was able to purchase the keyboard and mouse together in one package.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thanks so much for your thoughtful review of the Best Buy essentials Full-size Wireless Keyboard and Mouse Bundle! We’re glad it hit the mark for quality and convenience—and it’s great to hear our in-store team helped you find exactly what you needed. Bundles like this really take the guesswork out of setting up a streamlined workspace.|Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    keyboard ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new tool is outstanding. It takes away all that hesitation and tip toeing around the stock key board to ensure everything is correct, and allows me to type at my 60-80 word a minute range.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Love that it’s helping you type with confidence and speed—sounds like a great upgrade from the stock keyboard!
      — Shiela | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use ,I'm using it with HP laptop for work,just plug in usb that comes in the box to your PC and it'll work comes with batteries for both,u. U might have to cut off then cut on your computer

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, JodiM! Love how easy it was to get started—plug and play at its best. Great to hear it’s working smoothly with your HP laptop!

      — Shiela | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great price, quality set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, gets the job done. I buy and assign these to all of our users with the exception of those with specific requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work keyboard, excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this keyboard and mouse to use at work and am very happy with it. It is the right configuration for my hands and desk. A. 1.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Needs! So glad to hear it’s a perfect fit for your workspace! Sounds like you’ve found just the right combo for comfort and productivity. Thanks for the A+ feedback—we’re thrilled it’s working so well for you! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great Deal for Keyboard and Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial expectations were pretty low I thought the keyboard was going to feel cheap but surprisingly the keyboard and mouse both work and feel great. Honestly a great deal for $20.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for the awesome review! We're so glad to hear that the Best Buy essentials™ Wireless Keyboard and Mouse Bundle exceeded your expectations. It’s always a win when a product not only performs well but also feels great to use — especially at such a great value! If you ever need more tech essentials or support, we’re always here to help. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Bargain purchase that you cant go wrong with

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price cant really go wrong, decent range and fairly responsive with very few moments of lag. Came with batteries and using only one dongle for both devices is a life saver

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for your review! We're glad to hear that the Best Buy Essentials Wireless Keyboard and Mouse Bundle is delivering great value and convenience. A solid range, responsive performance, and minimal lag make for a smooth experience—and having both devices run off a single dongle is definitely a lifesaver! Plus, included batteries are always a nice bonus. We appreciate your support and hope this setup continues to serve you well. Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great wireless keyboard and mouse combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard and mouse work as expected, the keys are arranged for comfortable typing, and the shortcuts are very useful. Both connect via a USB wireless receiver.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your great review! We're happy to hear that the Best Buy essentials™ Wireless Keyboard and Mouse Bundle is working well for you. It's great to know the comfortable key layout and handy shortcuts are enhancing your experience. Patricia | Best Buy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    lights don't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad Armando recommended the wireless set. i returned the other wired one. It works, but the lights to indicate caps lock and numbers lock don't work

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for the shoutout, KathleenK! Great that it's working overall — and appreciate the heads-up about the indicator lights. |Angelica| Best Buy Essentials Prodcuts| BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great keyboard!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard that’s plug and play. Mouse is comfortable and keyboard is not too loud. Overall good bang for your buck!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for the great review! We're happy to hear that the Best Buy essentials™ Full-size Wireless Keyboard and Mouse Bundle is delivering a smooth, plug-and-play experience. It’s great to know the keyboard is quiet and the mouse is comfortable—definitely a solid combo for everyday use and great value! We appreciate you taking the time to share your thoughts and hope you continue enjoying your setup. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Technology in your hand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and price!! Specially taking in consideration that is covered with best buy assurance

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Appreciate the feedback, LuisS! Great to hear the bundle delivered on both quality and value—and that Best Buy assurance gave you extra peace of mind!

      — Shiela | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

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