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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 896 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the Deep Clean & Refresh Carpet Cleaning Formula for its pleasant smell that lingers after use. They also find it effective in removing stains and cleaning carpets well. While some customers find the product a bit pricey, many agree that it is worth the cost given its effectiveness on old stains.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 896 reviews
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    Great for big machines, not for spot bots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smell, cleans well! I cleaned my whole house and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Smell

    Rated 5 out of 5 stars

    Great product made my house smell super clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a German Shepherd Dog and he sheds a lot especially here in Florida during the spring and summer seasons. This eliminated the odor and has left my house smelling with a clean smell.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    BISSELL - Deep Clean and Refresh Carpet Formula

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well with our Bissell upright carpet cleaner, has a pleasant smell and does a great job of cleaning up. It is probably a good idea to use it along with your Bissell and may even be useful with other uprights.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Bissell cleaning solution

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning product. This has always been very effective on tuff areas.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great for cleaning upholstery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleaning formula is clear and has a faint refreshing smell. It's really great, not a strong odor at all. This will definitely be my go to cleaning formula

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product is clean very good I definitely recommend. Yo can see the difference in the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Cleans carpet like a pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the stains. Left the room n whole house smelling cleab

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this with my carpet cleaner and this works great.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Smell

    Rated 5 out of 5 stars

    Very Happy and Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used this carpet cleaner detergent, and it exceeded all my expectations! This product works wonders on stubborn stains and leaves carpets looking and smelling fresh. I was particularly impressed by how effectively it removed coffee and pet stains that I had struggled with for months. The formula is powerful but gentle on fibers, so it didn’t cause any discoloration or damage to my carpets. It also has a pleasant scent that isn’t overpowering, which is a huge plus for me. Another thing I love is how easy it is to use just follow the simple instructions, and you’ll see results right away. Whether you use it in a carpet cleaning machine or for spot treatments, it delivers consistent results. I highly recommend it to anyone looking to revitalize their carpets. It’s worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Deep Clean An Absolute Game Changer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My carpets and I have been through a lot. Daily wear and tear - you name it, they have faced it. It was tough to find something that could tackle these issues and yet treat my carpets with some kindness. Finally, after trying several options, I discovered the BISSELL Deep Clean and Refresh Carpet Cleaning Formula, and my carpets have never looked (or smelled) better! First off, the ease of use of this formula is quite impressive. The bottle is designed with a handy measuring cap that ensures the correct amount is being used for your specific machine. Just pour in the right amount into your carpet cleaner (I use it with my trusty BISSELL ProHeat 2X Revolution), and you're good to go. Now, let me talk about its cleaning abilities. This stuff truly deserves its name because not only does it deep-clean my carpets, it also refreshes them to the extent that I almost feel like I've installed new carpets! It's like a magic potion for my carpets that banishes dirt, grime, and even old stains. In fact, some stubborn stains that other cleaning products couldn't get rid of disappeared after the first use of this formula.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    Perfect Cleaning Solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fragrance is not strong enough to give you a headache but just right to leave the house smelling nice and clean. Leaves the carpet feeling clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Price

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my carpet. Doesnt leave carpet sticky. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 4 out of 5 stars

    Love the smell, but it’s overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new home in August 2018, I bought a home which needed the carpets shampooed. I purchased the Bissell Pet Pro Carpet Shampooer. It was $250.00, I also purchased this cleaner for the new machine. It worked well and had a great Febreeze fragrance, It called for 2.5oz of solution for 64oz of water. The cap on the bottle was a measure cup for proper dosing ( this feature was convienent). I feel like 19.99 was over-priced for carpet shampoo, but I don’t have a huge amount of experience in this department so I may be wrong. The water in the dirty tank was disgusting. I’m un-sure whether the exceptional amount of dirt extraction was due to the flagship machine, or the Deep Clean solution. I’m giving 4 stars because of how well it cleaned my carpets regardless of whether it was the machine or solution, and the convienent cap for proper dosing. I’m not giving it 5 stars because a bottle of shampoo should not be 20 bucks. 10-12.99 would be more appropriate in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Price, Smell

    Rated 5 out of 5 stars

    Did the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned well. Price is fair. Left a good smell after use.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 4 out of 5 stars

    an illusion of clean carpet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smell was great, and the cleaning appeared adequate. However, the stains have begun to reappear on the carpet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    Clean those carpets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want your rugs smelling fresh and clean? Well, look no further. I do sometimes feel a bit silly purchasing cleaning fluid at a Best Buy, but that's where I got my Bissel and they always have this stuff in stock. Seriously, this is a great choice to pair with your Bissel, especially if you have pets or kids.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    Smells fresh and cleans great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smells very good, not too strong. Cleans great, the water looks almost black from how dirty my carpet must have been. It didn't look as bad but I am glad I was able to deep clean it with this shampoo. This shampoo goes a long way. I was able to clean most of the carpets in my house with one bottle. Saves me money in the long run (compared to hiring a company).

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Smell

    Rated 5 out of 5 stars

    Clean again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, great smell, does what it advertises

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    FANTASTIC cleaner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stuff is awesome. I've used quite a few different cleaners and this one leaves absolute no residue, a very light, almost undetectable fresh scent, and cleans great! I doubt I will ever use a rug doctor again. Bissell for the win!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Price, Smell

    Rated 5 out of 5 stars

    Great smell, affordable, long lasting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smell, affordable, long lasting, cleans very well fist time.

    I would recommend this to a friend
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