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Customer Ratings & Reviews

Your price for this item is $699.00

Customer reviews

Rating 2.8 out of 5 stars with 6 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 2 out of 5 stars

    Great Sound but disappointing technology

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I went into Best Buy looking for two Bose systems, one for the living room and one for the bedroom. We found what we needed for a living room but they did not have the model I wanted for the bedroom. Our rep showed us the bluesound pulse Mini. The sound was amazing! We were told that we would download an app and that the system can be operated via my phone. What was not made clear is that it is the only way the system can be operated, whereas Bose has both Bluetooth and wireless. So after only spending an hour at my house, this puppy is going back now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound but needs room to breathe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one of these directly from Bluesound (re-certified). Flawless connection to my wifi. Functions perfectly. Very versatile. I use it in my shop, office, workout room or anywhere I have wifi. I use the app on my phone to control it along with my other Bluesound equipment. Plenty of power. The sound is very good when the placement is correct. You may have to move it around a bit to get the most out of it. I find that it sounds better with a foot or two of room between it and the wall. It might be a little overpriced but it fits in nicely if you have any other BlueOS devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bluesound = NoSound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the Puls Mini and Pulse Flex speakers as part of our set up and it was installed by BestBuy. This system never really worked for us for more than 15 minutes before it all stopped. The BluOS App to control it stinks even though we have plenty of bandwidth. Recently we had to change the password for our Wifi network at home and now none of our wireless speakers connect anymore at all. We tried everything on their website for days now and nothing works. The speakers are gone from the Wifi network for good, no hotspot bla bla. This is such expensive equipment and the app and online support SUCK! Everything is a bunch of loops that get you back to the same starting point. Now both speakers also do not even play through bluetooth anymore either. Speaker connected - no sound. I tried to get the firmware with the USB stick (who the heck still has something like that around, let alone can connect it to anything?) as recommended as a last resort on the website, but the promised email to download the firmware never came. The BluOs App has two stars at Apple, I would give it minus 10. How do we get our money back for this garbage? All I want to do is listen to some music!!!!!!! Do yourself a favor and DO NOT BUY INTO THIS SYSTEM! Sounds great at the store - WAY to complicated for the average human. Back to AUX cables we are.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 16 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought from a local retailer in September 2018. Last week got a message on my phone, indicating an update was available. Since I also own 3 Pulse Flexes, 1 Pulse 2, a Node 2 and a Node2i and have done many updates over the last 3 years I clicked yes and went off to do some laundry. An hour or 2 later I tried to listen to some music on the Pulse Mini, but it wouldn't play anything. I wasn't sure what to do, no indicator lights, ethernet lights not blinking.. I decided to try a factory reset,but nothing happened. Contacted support, they attempted to connect remotely the device but were not successful. Today received a communicaton that I could send in the dead mini and buy a "recertified" replacement after they received the dead unit ( they also offered the newer Pulse Mini 2i recertified for half price, o a new one with a 25% discount). I'm finding it hard to stomach that after buying 7 Bluesound players, and when one died 16 monthes after having been purchased, that there was no way to repair it. Won't be buying any more from Bluesound.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it in my bedroom. The first day or two the sound was so so but after a couple of days the sound really bloomed. Great speaker and very versatile. My buy another and either run it stereo with the first one (you can set each one for one channel) or I may use it in the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the newest version and software updates have been a huge leap. I've been impressed.

    I would recommend this to a friend
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