Customers appreciate the six burners on the 6.2 Cu. Ft. Freestanding Gas Convection Range, citing faster cooking times and ease of use, as well as the griddle/grille option. The range's numerous features are also praised for their convenience and aesthetic appeal. The overall impression is one of satisfaction with both functionality and design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
Rated 4 out of 5 stars
STUNNING but technical NOT RELIABLE
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great looking oven and the install so far was very nice. However, having used this for one month now, the HIGH HEAT burner burns on grease that won’t remove from the top. Worse than that is that Best Buy can NOT seem to follow through with the technician to balance temps and calibrate my oven for over ONE MONTH….what does that mean?…Thanksgiving NO TURKEY…No one called AFTER the install to confirm the technician appt., but I CALLED THREE TIMES and became persistent….VERY SAD, so NO FIVE STARS….
Hello- We appreciate your purchase and for taking the time to share your review. We are sorry to hear you are having an issue with the temperature. There is an oven thermostat adjustment that can be done easily. Please review page 15 in your manual. If you need a link to your manual, please reach out to us directly. If you've tried this and are still having issues, please take advantage of your warranty and contact GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
Rated 5 out of 5 stars
Cook like a pro
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great stovetop. Built very durable look great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had this stove for the last year and half and I can't say enough about how much I like it. We had an NSR I think it was when we first built our house and it was terrible food wouldn't cook evenly the it just wasn't a great stove. This one was defiantly worth the upgrade. I use the app all the time to start the oven when im on my way home. The burners work so much better on the top too. Plus the white has held up perfect.
I would recommend this to a friend
Pros mentioned:
Burners
Rated 5 out of 5 stars
Cafe Oven
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Cafe stovetop/oven is amazing. High heat burners cook the food faster and with ease while the oven cooks evenly and perfectly! I love the look of both my new oven and GE hood.
Hi there - thanks for sharing your review of our amazing Café Smart Commercial-Style Range! We’re so happy that it is working great for you and that the efficient Power Boil burners are helping you boil water in no time. Thanks for being a part of our Café Family and please reach out anytime if there is anything we can assist with - as we’re happy to help. Have a terrific day! Lauren@Café
Pros mentioned:
Burners
Rated 4 out of 5 stars
Great gas oven
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First gas oven I've owned, always had electric ovens growing up. Very happy with purchase. There is some stainless steel front trim that is prone to light scratches. Be sure to get a surge protector for the electronics in it when it installed - I opened a back panel and the circuit board must regulate the gas and/or front display.
Hello- Thank you for the feedback! We are happy that your unit is working great for you and that the gas option wasn't a hard transition for you. We hope it continues to be a great addition in your home for many years! We are here if there is anything else you may need in the future. All the best! Dianna@Cafe
Rated 4 out of 5 stars
Great Stove-Poor Install
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love everything about this range. However buying a higher end appliance from a big box store is not smart. Took 3 attempts to have this hooked up properly and 2 different stoves. First unit was not installed properly and had to be returned and new one ordered. Installation is very poor and forget trying to resolve over the phone. Never again!!!!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible delivery! Very rude and unprofessional delivery persons! I called Bestbuy to file claim and they only have one guy’s name on file, which is Jose. One guy told me the range won’t fit through my front door and won’t fit in my reserved kitchen spot. I was confused as we measured dimensions before we bought, then I was trying to figure out why he said it won’t fit. But he was not giving me opportunity to discuss, he said I was mad but I was not mad at all at that time. He wanted me to talk to his manager. Then he called his manager said “the door is 34”, the range is 36-1/4”, and the customer is mad”. After heard that, I was mad as he was telling inaccurate stories and has no good attitude to figure out. He walked away and refused to let me talk to his manager. I followed up and tried to figure out the range dimension: the range is 36” wide and 31” deep, and my door is 35” wide. Then I told them if you could rotate the range it could just go through my front door. Both of them were unhappy as I told them the truth. My sprinkler man just arrived at that time, they saw one man, one guy’s attitude changed a little bit, and they delivered the range to my house. But they delivered backwards. The other guy asked me to sign something, which showed “i received and was satisfied about the delivery”. I didn’t want to sign as I was not satisfied at all. He spoke in Spanish and told me “sign it and the range stay here, not sign they take them out” (my sprinkler guy translated for me) I have no choice but sign, when I was almost done, and still reading the document, that delivery guy robbed his phone, very rude. It seems like he didn’t want me see clearly what I signed. He was yelling to me. I felt so awful. I called Best Buy service, they asked me to provide feedback here so the management team can reach out to me for further discussion. I’m waiting for the call.
No, I would not recommend this to a friend
Brand response from Cafe Appliances
Posted .
We would like to congratulate you on your new beautiful range. This is such a nice model, and we truly appreciate your purchase. However, we are very sorry to hear you had this experience. This is certainly not what we expect and will be sharing this with management. In order for this to get to the appropriate team please reach out to this special Best Buy Delivery & Installation line at 1-888-237-8289.
Pros mentioned:
Features
Rated 5 out of 5 stars
Very nice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an absolutely gorgeous oven!!! We couldn’t be happier with the appearance. Very solid and lots of added features! Great job Cafe!
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
We're excited to hear that you are enjoying your beautiful range, and all of its great features! Should you have any additional feedback, please reach out to us!- Kianna@Café
Pros mentioned:
Burners
Rated 5 out of 5 stars
I love my Café range.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this range, it has WiFi, a place to use a Wok, lots of oven lights. It has a nice loud timer. it's just beautiful. I'm so happy with it. Plus three racks it's a huge oven.
The six burners are going to be great for canning this winter and next summer.
I would recommend this to a friend
Rated 2 out of 5 stars
disappointed
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was excited to purchase this but it arrived damaged. The push button on/off for the oven didn't work. The oven door didn't close tightly and the stainless steel seemed impossible to clean no matter what I used or did to wipe it the stove always seemed dirty.
Thanks for letting us know what happened. To best address your delivery concern, we ask that you please reach out to Best Buy Customer Care for further assistance.
Pros mentioned:
Burners
Rated 5 out of 5 stars
GE Cafe Owner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am pleased with the look and ease of use for my new six burner Cafe Range.
This range's features are truly outstanding, and its quality is superb. If you would like any help with the features, you can always reach out! We are here for you. -Chris@Café
Rated 5 out of 5 stars
My new CAFÉ range
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a beautiful range with many functions i am excited about exploring