Customers love the Smart Drip 10-Cup Coffee Maker with Wi-Fi for its sleek design, easy-to-use interface, and ability to brew delicious coffee. Many customers also appreciate its beautiful appearance and the fact that it matches their other appliances. However, some customers have expressed concerns about its price, durability, and occasional messiness.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 477 reviews
Rated 5 out of 5 stars
Perfect Coffee
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As James Bond said in Goldfinger: “...some things just aren’t done..like drinking Dom Perigion ‘53 above 36F....”. Well, you don’t need to be a secret agent to enjoy world class coffee: this stylish and secretly GE coffee maker. Super fast, super sleek and most importantly: delivers coffee at the proper temperature around 200F. You won’t taste a better cup of coffee. Just do this now and won’t regret it!
This review is from Café - Smart Drip 10-Cup Coffee Maker with WiFi - Matte Black
I would recommend this to a friend
Rated 4 out of 5 stars
Great
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked this up because our old pot (different brand) didn’t brew hot coffee. I’ve also been wanting one that had network capability. My wife just wanted one that didn’t look cheap. This one filled all the blanks. The good: looks great! Feels solid and feels solid and quality. Makes great HOT coffee. Didn’t realize our old brewer wasn’t really bringing out the flavor like this one. On days it’s not programmed like weekends, I am able to start it from bed on my phone with the app but couldn’t get Alexa to work even after installing two different skills. Not big deal tho, probably wouldn’t ever use that function anyway. My only real complaint is that I have is the carafe. It’s really great except mine has had something rattling around inside from the time we unpacked it. Sounds like little BBs that are loose in there just above base. That’s a bummer for a $300+ appliance. I do recommend otherwise.
Hey JBOZ, thanks for taking the time to reach out to us. We couldn't be happier to see you're loving your new coffee maker. We're glad to have you in our Cafe Appliances family and we're wishing you the best. - Guy@Cafe
Pros mentioned:
Design
Rated 5 out of 5 stars
My coffee bar
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This coffee maker is so pretty .It matches my cafe appliances perfectly. Most important is it brews the best coffee.
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Great smart features, fast brewing
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The kettle quality is very good. The built in features are easy to understand and use. The brewing is fast and is able to make perfect coffee. This review has 4 stars instead of 5 is because there is improvement in setting up the Wi-Fi/connection capability, along with linking to Alexa or Google. The product itself is beautiful, a bold statement in your modern day kitchen!
This review is from Café - Smart Drip 10-Cup Coffee Maker with WiFi - Matte Black
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hey PadF, we're glad to hear your enjoying your new coffee maker! We'll also make sure we pass your comments along to our product team for future consideration. Welcome to the Cafe Appliances family! - Guy@Cafe
Rated 3 out of 5 stars
What’s with the grounds?
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to love this coffee maker, I really did. And to be honest, I’m going to probably keep it but it is so frustrating that every time I make coffee, the grounds overflow and often times get into my coffee. The funny thing is that I’m using less coffee than they recommend.
Other than that, the coffee comes out great. It doesn’t always feel enjoyable when you’re spitting out the grounds that wash up on your cup.
Beautiful design, just not functional. 20 minutes to clean the coffee grounds mess, every morning is no fun.
This review is from Café - Smart Drip 10-Cup Coffee Maker with WiFi - Matte Black
No, I would not recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hi there, thank you for bringing this to our attention. We're pleased to know your unit is making great coffee, but we're very sorry to hear that your coffee maker has been overflowing. We can imagine how annoying this gets and we're happy to help. There is always going to be some level of coffee ground and oils that splash back onto the showerhead lid when the maximum level of coffee grounds is used. What you want to avoid is having the coffee grounds overflow into your coffee in the carafe. Here are a few causes for overflow, and some ways to avoid it: 1) Your coffee maker comes with a gold mesh basket filter in the brew basket insert. You can use a No. 4 paper filter instead, but using both the mesh filter and a paper filter will cause grounds to overflow into the basket insert or could splash coffee grinds and residue on the underside of the lid. 2) We recommend using a medium-grind coffee, when possible. A finer grind is more likely to lead to an overflow of coffee grounds. 3) We also recommend using the scoop that comes with your coffee maker, and use a flush level of grounds. Heaping scoops can lead to too much coffee grounds and can potentially cause overflows. We hope you find this information useful and we're wishing you the best. - Guy@GEA
Rated 5 out of 5 stars
Awesome!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I still feel guilty about spending $400 on a coffee maker (to match my new GE Cafe Fridge, but I must say, it's a wonderful coffee maker. It makes the best coffee i've ever had. Well done GE!
Hi, Thanks for sharing and congratulations on the new coffee maker! It's always exciting to get an appliance and we're glad this one is accommodating your home well. It's a pleasure having you in the GEA family and if any questions or concerns come up let us know. Have a great day! -Sylvia@Cafe
Rated 5 out of 5 stars
Great Looking and Great Working
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a fantastic machine. You can do so much with it. I love that you are able to pick up the strength cups and temperature. I also love that you were able to download it on your phone and start the machine from anywhere in your house when you’re connected to the Wi-Fi I simply wake up and start it in the coffee is ready for me when I get to the coffee maker, but you can also make schedules for the coffee maker so you don’t have to start it on your phone every time there is no warmer on the carafe, but the crafters hold it warm for at least a couple hours, and by that time of the coffee should be drank or thrown out, and another pot should be made to enjoy a good cup of coffee anyways. I highly recommend this product. I love the look of the machine it’s simple and it isn’t an eyesore was sitting out on the counter.
This review is from Café - Smart Drip 10-Cup Coffee Maker with WiFi - Matte Black
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Beautiful and Fast
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful addition to the kitchen. Brews fast! Only downside is that it does not keep the pot warm.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really excited by the look of the product and the chance for starting coffee via my phone. Unfortunately, I never got there. Packaging is really well done and that’s where it ends. Materials feel cheap. Followed instructions exactly; no detail on what to do with the carbon filter (it’s obvious, but still completely missing from the instructions). Go to brew first cup and tells me to add H2O! Even though water is to the max. Then I get an Error 3 message, but there’s nothing in the manual, nor anything on their website about what that means. I decide to try to connect via app, which is slow and took three efforts to finally connect. Still being told to add water, so I click support and call for help. After waiting on hold, I’m only talking to App support, so he transfers me to GE support...who after a 5-minute touch tone hell, tells me they’re closed. So, I dumped out the water, dried it off, and taking it back to Best Buy. Reading the reviews tonight, sounds like I’m not the first to have this exact problem. Just ordered a Nespresso to replace this. Big fail, especially at this price point.
This review is from Café - Smart Drip 10-Cup Coffee Maker with WiFi - Matte Black
No, I would not recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hi PhilROC, thanks for taking the time to write out your review. We're sorry to hear about the issues that you've had with your coffeemaker, we can understand how that would be frustrating. We're sorry to hear that you ended up having to return your unit, we hope that we can work hard in the future to earn your trust back. Should you have questions or concerns about any of your Café appliances in the future, know that we're always here to help. Stay safe. -Michael@Cafe
Rated 5 out of 5 stars
Coffee
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent drip coffee maker.
Never disappoints me.
I use the wifi connection and program brewing times every day.
Hey there - We are thrilled to hear you're enjoying your Smart Drip Coffee Maker. We strive to meet the needs of our consumers, so we appreciate you letting us know we succeeded. This coffee maker was designed to bring style, convenience, and innovation to your morning cup. We're confident this unit will continue to be an asset in your morning routine. Thank you for choosing Café for your home. Wishing you the best. Julia@Cafe
Rated 5 out of 5 stars
Beautiful machine and great coffee maker
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have several cafe appliances and we love them all, stunning design and very well built. This coffee machine has been a great addition to our kitchen and makes a really great coffee. It’s got also many different settings to create your perfect cup but we mostly use the “Gold” preset. The only thing that bothers me is the water tank that gets foggy after coffee is brewed. Adding a little vent to the cover or a little slot at the top end of the water tank wall would solve the problem and would be a nice design improvement.
Can't complete connection, received cosmetic issue
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can't complete connection, received with front plate issue (see pictures) - This is quite annoying for the pretty big sticker price
Took over a week to get here too and it's a hassle to return...
To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@CaféAppliances
Rated 5 out of 5 stars
Coffee love
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes the best coffee! Easy to use. Coffee stays hot for hours.
Hey there - we’re happy to hear that you’re enjoying your coffee maker and that it consistently delivers great coffee and keeps it hot for hours! We appreciate your positive feedback, as it lets us know we’re on the right track to providing excellent products for our Café Family. Feel free to reach out anytime if there is anything we can assist with. Have a wonderful day! Lauren@Café
Pros mentioned:
Coffee quality
Rated 5 out of 5 stars
Great coffee pot
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth every penny! My wife and I absolutely love this coffee machine! We’ve owned everything from cheap $50 Kurig to the more expensive brands and decided to give Cafe a try and we LOVE this thing! The difference in taste of the coffee itself is much more bold and so flavorful that we don’t even need syrup at times. This is money definitely well spent and I definitely stand by Cafe and this coffee machine. I even purchased the Geek Squad 2 year protection, which is obviously worth it as Best Buy will replace when any issues arrive and not worry about repairs.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not only is this a beautiful addition to our kitchen appliances but it makes the best coffee of any machine we have owned before.
It matches our other Cafe appliances.
This review is from Café - Smart Drip 10-Cup Coffee Maker with WiFi - Matte Black
I would recommend this to a friend
Brand response from Cafe Appliances
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Hey LovingIt, we couldn't be happier for you! We're glad you're enjoying your new coffee maker and we're wishing you the best. - Guy@Cafe
Rated 5 out of 5 stars
❤️❤️❤️
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy + sleek choice’s are amazing to satisfy everybody very easy to use & adjust ❤️❤️❤️
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven’t had great luck with this coffee maker. The recommended scooper they give that says 1 scoop to cup is way too much coffee. If you make 10 cups and do 10 scoops you will end up with this picture (for reference this is 8 scoops to 10 cups of water, so even less than recommended and it still does this) the sweet spot is 7 scoops for 10 cups of water and you’ll get a little mess but not this bad. It’s beautiful and that’s about it. I would not recommend this to a friend unless you want to have grinds in you coffee and clean a mess every day. I’ve also tried this with the mesh liner and removing the mesh liner and using a number 4 coffee liner. Same problem regardless of filter used.
Hello Tazaria, we're sorry about the quantity issue you've been having. We know this is frustrating so we can assure you that your feedback is greatly appreciated and will help us make improvements in the future. We're wishing you the best. - Guy@Cafe
Rated 5 out of 5 stars
Beautiful and Stylish
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful and functional. Got this to match all the Ge cafe appliances I just purchased.
Hi TiffanyinMD, we're so happy to hear that you're loving your coffee maker and that it matches your other GE Appliances! We love having you in our Cafe Appliances family. - Guy@Cafe
Rated 5 out of 5 stars
Quiet
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality coffee maker. Very quiet, quick brew time, great tasting coffee and nice looking!
Color is more matte dark grey than black.
Would recommend.
This review is from Café - Smart Drip 10-Cup Coffee Maker with WiFi - Matte Black
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hi - Thanks for sharing your feedback. We're very glad that you're enjoying your new coffee maker and its appearance. -Mikayla@Cafe