Customer Ratings & Reviews

This alarm is better than expected! Great quality and the drone feature works great for getting my vehicle warmed up before I arrive back to work. Would definitely recommend.

Bought this mainly for the security system. It’s very loud and notifies me whenever someone’s messed with my car through the key fob. Very good investment

It was fast the appointment was on point no delay and good customer service

I bought a Compustar system because the website clearly stated that installation was included. That was one of the main reasons I chose to make the purchase. But when I brought it in for installation, I was told I’d have to pay an additional $200 — something that was never mentioned online. To make matters worse, I was also informed that I needed to purchase a separate harness for the install, which cost another $80 — and they didn’t even carry it in-store. I had to go find it elsewhere on my own, adding more time, hassle, and unexpected expense to the process. As a Total Tech member since 2021, this was incredibly disappointing. I’ve paid for this membership for years with the understanding that it would cover installations like this. At the very least, I expected honest and upfront communication. This whole experience felt like a bait-and-switch. If installation isn’t actually included — and if extra parts are required that you don’t even stock — customers deserve to know that before making a purchase. I expected more transparency and much better service, especially as a long-time paying member. I’ll seriously be reconsidering where I take my business going forward.

Everything came on time and all accessories including installing and parts was on point. Work really well and easy to use and easy to learn.

First off I'm very pleased with my purchase very nice to have it's real nice to know your car has security

Excellent accessory, I couldn't be more satisfied, highly recommended 10/10

Excellent auto start and car alarm very intuitive. The installer at the Bridgwater falls location was very knowledgeable and helpful and the staff treated me very well making sure I had something to drink and a charger for my phone while I waited for the installation to be completed!

Everything came in well but when I was looking for the controller with the screen so I can charge it before the installation a 4 button battery controller came out. I purchased one of the screen controllers before but this one was swapped out or something for a lower item. Funny thing is that it also came with a charger cable and the box and website itself say it has a LCD control but no luck for me.I would appreciate some help trying to figure this out and then i can change my review if possible.

I put car starters in all my vehicles. I've installed them myself in the past but this one had to be installed by Best Buy. Brian, the installer and Ithaca did a great job and he's a good guy to have installing this for us. We enjoyed our stay at the Ithaca New York location, we sat in the mall on a comfortable sofa with our laptop and tablet and enjoyed the atmosphere. The installation went well and we are really enjoying being able to start arm and disarm our vehicle from any location using the Drone app which we will continue to use for several years I'm sure. It's nice to have an alarm on our Kia Sorento seeing how these vehicles are targeted for theft these days. It's nice to be able to get in a warm vehicle and even see the temperature for the inside of the vehicle from the app, that's really cool! The app also shows you much more, like how many hours you've been driving and if you violated any traffic violations as per speeding. This is my third copy star product but the first that has the car starter and alarm combination. I've been wanting one of these for a long time but I've been waiting for a good sale and it finally went on sale. You should buy one if you want it because there's nothing I was out there they can match this quality and features.

The Compustar remote start system for the Prius Prime has received positive feedback from users for its functionality and ease of use. The system allows for the vehicle’s 12v battery to be charged simply by using the remote start function or through the DroneMobile app. The iOS software is noted for its well-organized and user-friendly interface, enhancing the overall experience. Users have reported that the system works effectively even in extremely cold temperatures, ensuring that the internal combustion engine (ICE) starts when activated by the remote, and the climate control settings are maintained as pre-set1. The two-way single button remotes are appreciated for their range and reliability1. On the other hand, some users have experienced issues with the temperature sensor registering higher than expected, which could affect the activation of the rear defroster2. Additionally, there are comments about the durability of the remote, with suggestions for reinforcing the plastic at the bottom to prevent breakage2. Overall, the Compustar remote start system seems to be a solid choice for Prius Prime owners looking for convenience and reliability in maintaining their vehicle’s battery charge and comfort. It’s advisable to have the system installed by a professional to ensure proper integration and to address any potential issues with the vehicle’s specific configurations.

My install went perfect. My man hooked me up and explained everything perfectly. He upped the sensitivity for me which is better than not. Whole reason i bought this system. Truck goes off when i have it in locked mode while remote start starts vehicle. I simply unlock my truck then lock it after remote start is complete.

I took my car to the Oakdale Best Buy to have the compuastar insstaalled in my car. I went into the install bay to talk to the tech; he told me to park in the fire lane with my car unlocked. I questioned that but was told to do so. He had me sign the paper- signed. After the install, i went to the install bay and had me sign the post install before moving forward. I was told he would remove the original autostart remote starter; then he woild install the compistar. So far i know he did not remove the old antenna- he added one for the compustar. He did not install the theft deterrent led. It comes with a starter-disable-relay; i am concerned that was not installed- a big reason for getting this system

I purchased this alarm for my 2004 lightning and it does it all. Installer Cung did the cleanest job out all the installs on my vehicles. Remote start works great, drone app tracks vehicle and lets you control alarm. The remote itself is really nice and sleek. The black friday price with install was a great deal. I would recommend to any one looking for a car alarm and a remote start.

The product is great, and for the price, it’s a decent system. However, there are a few issues to consider. First, you need to check your car’s capabilities and ask about the restrictions you’ll have. I wasn’t informed that the car would turn off when I opened it, and it doesn’t adjust the temperature like the factory version. After a second visit, they were able to adjust the heated seats so they don’t turn on all the time. The alarm sensor is located above the front driver’s side tire, so they had to adjust the sensitivity. There are several inconveniences along the way, but if you knew these things before purchasing, you could make a better decision. Unfortunately, the techs didn’t disclose them.over all is good product with Alexa and Siri capabilities but ask questions before you buy or install and get the right person to answer them.

So amazing, i bought my compustar and installed in my ford explorer just last december and you know what, i really enjoyed all of its features, and anyone who wants a car security, you must consider the compustar.

I liked it because where I live in winter it is very cold and I am lazy to go out to start the car and enter the house again and it is uncomfortable especially if there is snow

I had great service during install at Best Buy and then they showed me how to work the system. The system is awesome and I even signed up for the yearly plan AFTER they gave me a 30 Day Trial for free.

This alarm remote start system is excellent. There is a feature called Drone Mobile, which requires a subscription after a 30-day trial. I will more than likely sign up for the service as it has a GPS feature that keeps track of my vehicle. I had the system installed at the Best Buy West Los Angeles Location on Pico Boulevard

Remote start works well but no tilte sensor. Was the main reason I purchased this alarm system. Alarm system not sensitive at all.