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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 39 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the remote start feature, describing it as excellent and professional. They appreciate the increased flexibility and convenience it provides, allowing them to start their cars remotely using the key fob or their phones with a monthly plan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Compustar Q 9 upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compustar alarm upgrade with drone mobile is a great system that tracks your car and offers a great option for a remote start and alarm system combo. I do have a couple issues with this unit though number one is the remote. there is no case available and the screen has a glass window, can you see where I'm going with this. I keep my keys on my belt hoop and when I sat down I apparently sat on the remote and the screen went dead. The remote itself still works but you can't see anything on the screen so I took it back to Best buy. since I have the total protection plan I figured it would be warrantied. Well it wasn't, just my luck, this is one of just several items that best buy sells that are not warrantied under the total tech program. Which by the way cost me $200 a year and can be a cool thing if you shop at Best buy alot. So, I asked if I could purchase another remote but was told they don't have any replacements yet because the unit is so new. I did find one on the trusty Amazon site for $58 and only a soft case. nothing that is going to protect the screen from breaking again. The other issue I have is that you need your fob to drive the car,if you need a fob like I do and the alarm fob for the alarm. You would think they would be able to combine the two together in one fob because I find this very irritating having to have two remotes. So there you have it. I think that it is a great system but something needs to be done to protect the fob and to combine the two technologies together so that we only are required to have one fob for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade! See my review of Compustar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote key fob upgrade! Visual 2 way remote start with security system matching the Compustar system I already rated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definetly Without a Doubt!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People, whomever may be reading this. Get one of these yesterday! The DRONE app makes it worth it. No more waving your fob in the air like you just dont care. Simply…open your app hold start, finito! From wherever youre at!lock..unlock..start/stop. Oh! Did i mention gps tracking in case you get carjacked?oh! Did i mention it lets you know when you need an oil change and the temp of your car? Aaaaaannd your battery health…Shew! Out of breath

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have ever made from Best Buy, I should have bought this when it first came out.

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    This system works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in the NorthEast of the country, I have to deal with extreme weather changes. This winter (2024/2025) has been the coldest and longest in decades. Having this remote start allows me to get my car warmed up before I leave for work, and before I leave work to head home. It saves me time from sitting in the car in the cold waiting for the heat. Also, if there is any snow on the windshield, it is gone before I get to my car. The remote fob works from a good long distance. I opted to use the Drone mobile service, which allows me to not only start my car from my cell phone, but from my Apple Watch as well. So as soon as I clock out for work, I start the car from deep inside the building, head to my locker, grab my coat then head to my car. The car is nice and toasty when I get there. I simply get in and leave. It's so nice getting into a warm car when it's 10° Fahrenheit!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Remote start

    Rated 5 out of 5 stars

    Great auto alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great auto alarm. Install techs were super!! Alarm is easy to arm and disarm. Remote start functions as it should. Not bad for an older vehicle like mine on cold mornings. 3000 ft is what the range is on the alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote start certainty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this upgrade to my basic compustar remote start system because this gives me huge flexibilty to see that my car was started from the keyfob. It also adds functions of being able to remote start from my phone if i have the monthly plan which with my job would only come in handy once or twice a month. I would keep an eye on these to be on sale and free installation would recommend to family /friends

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 20 year old escalade to match my new nissan. I can remote start from any store or work or use drone on my phone to start from anywhere. The screen is neat too

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    compustar

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compustar alarm upgrade with drone mobile is a great system that tracks your car and offers a great option for a remote start and alarm system combo.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect! The range is incredible. The price is fair. Got geek squad to install it and program it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure you know what you’re buying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have nothing bad to say about the product itself, but I was under the impression that this was a car starter not just the add-on remote because when I was at Best Buy, I asked the sales representative to assist me in picking out a car starter. He opened the cabinet and handed this to me. Then when I go to get it installed, I have to wait almost a month then I had to reschedule that’s when I found out that what I bought was not a remote car starter, but an extra key fob that can be added to one that you already have so it does mean no good And they wouldn’t return it. I think that’s wrong! It was in the original box and container. It was open once to be looked at and yet they wouldn’t return it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It chirps and looks amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It chirps, literally 4 chirps to let me know the autostart is working/ on or off. Also, I definitely recommend the Best Buy installation because their installs look so professional. Had to tip my guy because he did such a great job. 100 percent no regrets and wish I done this sooner. Mod for my 22 Challenger Sxt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been great. Its easy to use, membership is cheaper than Onstar, and the install was fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No dislikes at the moment, but functionality of the remote is easy to use. Love the app features too. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    Auto start

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new auto start, especially now that’s really cold out and I can start car from inside work and it’s nice and warm when I get in. Thank you ,Best buy !!

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    A great must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect accessory for any automobile that needs to be able to start prior to getting to it. I like it so much. I’m thinking about getting one for each one of my vehicles.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    One small issue but great otherwise

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key fob screen froze up after a while. But all it would still send a signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CompuStar Remote Start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased For 2009 Maxima SV For The Chilly Winter Months In Wyoming. Great Product and Will Purchase Again For My XJ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best investment I could have made highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 5 out of 5 stars

    Great Car starter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended with some extra features included as being able to start and lock your car from your phone

    I would recommend this to a friend
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