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Customer Ratings & Reviews

Your price for this item is $439.99

Customer reviews

Rating 4 out of 5 stars with 15 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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67%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 5 out of 5 stars

    Amazing Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this chair 6 stars I would. I have chronic back pain from a broken back and the massage function is a god send. The chair is comfortable and was easy to assemble. I did not care for the material but it wasn't anything a 10 dollar seat cover didn't fix. Amazing amazing amazing chair. Did I mention amazing?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfy but not for short people

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these chairs hoping to help my husbands and my back pain etc. this should have a warning about height because we basically just have one chair now and one massage chair. If you are under 6 ft I’d say find something else. Other than that it really is comfy!

    I would recommend this to a friend
  • Pros mentioned:
    Big, Comfortable

    Rated 5 out of 5 stars

    Very comfotable!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is very comfortable!!! Its works great for my home office. It is pretty big

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and I believe it will hold heavy weight as it advertises. DOES NOT RECLINE/ROCK.. I thought it did lean back at least like the photo shows but thats not the case..instead the seat tilts down if you push weight at the front of the cushion.. this is hurting my back and I have only been using it now for about 4 hours (i work from home)The "massage" is also just vibration.. I am thinking I will return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best chair for work and gaming!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is vary tall and his chairs kept breaking. I found this Costway-Big and Tall massage chair, and he loves it! He uses it as a gaming chair and a work chair. COnsidering he is a computer programmer he spends signifanct amount of time in thsi chair working and gaming. This is the best chair we have ever purchased for him!

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomic design

    Rated 5 out of 5 stars

    Great office addition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home made simple with this ergonomically beneficial office chair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product (although I hoped the massager was sronger.) Fast delivery & excellent customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable great buy will recommend to friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy Chair I recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chair, sturdy and easy to setup. The massage component work great as well. The lumbar setting is awesome for my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most comfortable computer chair I have sat in. Only wish it was heated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is very comfortable and the massage works wonders on my back

    I would recommend this to a friend
  • Cons mentioned:
    Damaged

    Rated 2 out of 5 stars

    Delivered damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back of the chair and box it was delivered in was damaged. I would recommend this product, if it wasn’t scratched and damaged.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Missing items

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this chair for my home office, but the remote and power cord appear to be missing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unconfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most uncomfortable chairs I have ever sat in lacks lumber support. Being 6’1”, I am compelled to slouch as the seat is excessively long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chair okay broken massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chair but massager stopped working after 5 seconds.

    No, I would not recommend this to a friend
  • Customer reviews from bestbuy-ca

    User rating, 1 out of 5 stars with 1 review on bestbuy-ca.

    See all bestbuy-ca reviews
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