Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99
Save $170
The comparable value price is $469.99

Customer reviews

Rating 4.3 out of 5 stars with 134 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the Hot+Cool AM09 Tower Heater and Fan for its efficient heating capabilities, quiet operation, and convenient remote control. Many users appreciate its powerful performance and dual functionality as both a heater and a fan, making it a versatile appliance for year-round comfort. While some customers had concerns about the lack of a HEPA filter, overall, the product is well-received for its quality and effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 134 reviews
  • Pros mentioned:
    Heating, Noise level

    Rated 5 out of 5 stars

    Fantastic Heater for Small Homes

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 500 square foot house, maybe even a little smaller. Moved in about a week before I purchased this unit, house came with a cheap wall heater that didn't heat more than a few feet in front of it, and baseboard heaters in the bathroom and bedroom, very energy inefficient and they got too hot for comfort. In comes the Dyson AM09, this thing is a beast! I leave it plugged in and on all day, set at 65 degrees, it only kicks on when it needs to and it heats my entire house up. I leave it right next to the front door, and by leaving the bedroom and bathroom doors open, the whole house stays warm. It's dead quiet in the sense that when I'm gaming, I can't hear it at all. The small white noise it does make is kind of relaxing when reading or sleeping and it boots up.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson Hot+Cool AM09 Tower, Heater and Fan is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from you plays a crucial role in enhancing the quality of our products and services. We are eager to learn more from you to continually improve our future offerings. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Sleek, works well, a few quirks

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a large tower fan that was obtrusive that I wanted to replace with a 3 season model. This Dyson fit that need. I liked the build quality and sleek look. The colors go well with my decor. At just under 24 inches, it is compact. So compact that I decided to put the Dyson on a small table I have - see the photo. The heat output is OK as long as you are fairly close to the Dyson. The fan only has more range and the fan pattern can be adjust from focused to diffuse. I’m about 7 feet away and the fan and heat are adequate. The Dyson has a small footprint compared to my former tower fan. The remote is very small and easy to handle. See the photo of the remote in my hand for sense of size and scale. Two issues cause me to rate this 4 stars rather than 5 stars. Issue 1 was the fact that the remote is required to operate this device. If you break or lose the remote, the only function you can control is on/off. I located a second Dyson branded remote for about $25 for the two seating locations in my living room. Reason 2 is that if I press the fan speed button upward or downward quickly, it activates my McIntosh MX-122 home theater preamp controlled audio system. That’s a really quirky adverse event that won’t affect many users but it got my attention. If I press the fan speed buttons slowly, it does not activate the McIntosh. Hence my 4-star rating. Overall, this Dyson unit is a better but pricier option than my tower fan. It looks good, works well enough from me and I can work around the shortcomings I described above. Hope this data helps!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Hot+cool. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Perfect Little Giant

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement for the same unit I purchased five years ago. I didn’t feel it was producing the same results as when I bought it so I figured it was time for a new one. I use this little unit to heat a 10’ x 22‘ Second story bedroom. I set it on 72° and that is what it maintains. The temperature for the last two weeks has not been above freezing with Lows around zero. I put it in the center of the room and let it osculate and it cycles on and off. Have not seen a big difference to my electric bill. I feel this little giant is well worth the money. I can’t imagine winter without one.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Kygene, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Hot+Cool AM09 Tower, Heater and Fan. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Noise level, Power

    Rated 5 out of 5 stars

    Winter saver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet and powerful, just enough for a small room. I use it in my single hair studio.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Hot+Cool AM09 Tower, Heater and Fan. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Cons mentioned:
    Hepa filter

    Rated 2 out of 5 stars

    Not an air purifier as listed on bestbuy.com

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even know where to begin this review. This fan/heater is NOT AN AIR PURIFIER which is what you would believe if you searched for air purifier on Best Buy's website. Not only does this model come up in the search as an air purifier but all the specs list it as one even telling you what kind of HEPA filter it has. It does not have a HEPA filter because it is not an air purifier. Their website also says that it is compatible with things such as Google Assistant which it is not. I downloaded the Dyson app and tried to set it up with Google Assistant as suggested online. I can't say that Dyson is at fault because if you go to their website they list it as a fan/heater. Best Buy seems to be the primary place that lists it as an air purifier. I'm not sure if Best Buy is misinformed, saying it's a purifier just to push units, or has some other reason for listing it as an air purifier. This is just bad business on the part of Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Hot+ Cool Heater and Fan. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to us on [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Excellent heater & fan, great color

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, well designed heater.. The remote magnetically stats with fan.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, easy setup. Heating & cooling works great & feel amazing!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi Cris, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Hot+Cool AM09 Tower, Heater and Fan. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! dysonglobal

  • Rated 5 out of 5 stars

    Best fan

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works well as a heater for the winter an fan through out the year

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jessica, thank you for providing your great feedback! We are delighted to hear that your Dyson - Hot+Cool AM09 Tower, Heater and Fan is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating, Noise level, Power
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    “Dyson Hot+Cool AM09: Sleek, Versatile, and Worth

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson Hot+Cool AM09 Tower Review The Dyson Hot+Cool AM09 is an excellent investment for anyone looking for a versatile, year-round climate control solution. It combines sleek design with powerful functionality, offering both heating and cooling in a single unit. Pros: • Efficient Heating & Cooling: The AM09 quickly heats or cools a room, making it perfect for seasonal transitions. The Jet Focus mode allows you to direct airflow precisely where needed or use diffused mode for even distribution. • Quiet Operation: Compared to similar units, it’s remarkably quiet, even at higher fan speeds. • Safe & Easy to Use: Without visible blades, it’s safer for kids and pets, and cleaning is hassle-free. • Energy Efficient: The thermostat function ensures it only uses energy when necessary, helping reduce utility bills. Cons: • Pricey: Like most Dyson products, the AM09 comes at a premium price point, which might not fit every budget. • Limited Cooling Power: While the cooling function is effective, it’s more suited for mild weather or personal use rather than cooling a large room. Overall, the Dyson Hot+Cool AM09 is an excellent choice for those who value innovative design, multi-functionality, and quiet performance. It’s a bit of a splurge but delivers in both quality and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Heating, Noise level, Power

    Rated 5 out of 5 stars

    Compact, Powerful, and Efficient Co

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson heater is excellent—small but powerful! It heats rooms quickly and evenly, with a sleek design and quiet operation. Energy-efficient and safe, it's perfect for cozy, comfortable warmth.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Hot+Cool AM09 Tower, Heater and Fan. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating
    Cons mentioned:
    Hepa filter, Price

    Rated 2 out of 5 stars

    Cool looking but is built cheap not worth it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product thinking it had the hepa filter, It didnt. While you can say its my fault for not checking i actually asked two employees who both told me it did. I bought it for 299.99 pretty expensive for a fan but said it has the filter and can act as a fan and heater and fan cooling so i bought it. Well i got home set it up and was pretty dissapointed the product feels extremely cheap like if you have hard wood floors it break or dent if tipped over. For paying a premium for a fan pretty much it has nothing else different from a regular fan/heater its cool and heat feature is cool and it is probably the best looking fan on the market thats pretty much all it has going for it so I ended up buying the shark hc452 and has all the features i wanted so if you are looking for a cheaper alternative that is an option and i actually really like it.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      Thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. However, do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Pros mentioned:
    Ease of use, Heating, Noise level

    Rated 5 out of 5 stars

    Best Fan/Space heater

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan is so easy to use and heats the rooms very well. Also is a quiet option compared to other fans that make louder noises.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello John, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Hot+Cool AM09 Tower. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Fan, Heating

    Rated 4 out of 5 stars

    Great fan and heater

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heater and fan work very well. The only disappointment is that you cannot control through the Dyson app.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Thank you for your feedback. We are pleased to hear that your Dyson hot+cool AM09 Tower is meeting your expectations. We understand your disappointment regarding the lack of app control and apologize for any inconvenience this may have caused. Your insights are valuable to us as we strive to improve our products and services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating, Noise level

    Rated 5 out of 5 stars

    Great dual use fan/heater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used the fan feature so far, but it works exactly as advertised. It's quiet and cools the room nicely. I also like how the remote 'clips' to the top of the fan.

    I would recommend this to a friend
  • Pros mentioned:
    Fan, Heating

    Rated 5 out of 5 stars

    Little but powerful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing will keep you warm in the winter and cool you off in the summer. Its an awesome fan. I bought two and it keeps us warm in our bedrooms so we dont have to heat the whole house all night.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Fan. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling too hot or too cold? This fan solve s both problems. The downside though, is that it doesn't allow smart home device connections.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Love this thing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up relocating my office to the garage so that my wife could have her own office and temperatures werent bad during the summer time as long as I kept the garage dooe open. Now that its cold Im feeling the chilly weather. I ordered this to use in the garage and while its small it does the job well. Im no longer feeling cold. I was also concerned about tripping the breaker as I have a lot of stuff plugged into the one outlet but no issues there. Even while gaming using a 4090 no issues!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Kilo, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Hot+Cool AM09 Tower, Heater and Fan. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Heat setting is great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fan! My son uses this in his room which is always cold because his room is on the bottom floor. This fan warms his room up quickly and we dont worry about everything else fusing like it would with our other portable heater. I am a little worried about him losing the remote since I dont see any other way to use the fan. I will probably attach an air tag to it. Ill update my review in the summer regarding the cool setting!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Hot+Cool AM09 Tower, Heater and Fan. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating, Noise level

    Rated 5 out of 5 stars

    satisfied customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is well made and quiet. It heats the room evenly. Hight recommended.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Craig, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson - Hot+Cool AM09 Tower, Heater and Fan. If you have any further questions or concerns, please don't hesitate to reach out to us at [email protected]. Wishing you great health and joy! Best regards,
      Dyson Customer Care dysonglobal

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Heater

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s small but does its job and heats up the place. You can adjust the temp with the remote, and you can control the movement of it. I really like it.

    I would recommend this to a friend
Sponsored