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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 425 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the heating feature as it works better than built-in heaters and provides even heating. They also appreciate the noticeable improvement in air quality, with many reporting fresher air and relief from allergies. The quiet operation, remote control, and user-friendly app are additional features that enhance the overall experience. On the downside, some customers find the product to be expensive, but many believe it is worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 425 reviews
  • Pros mentioned:
    Heating, Noise level

    Rated 5 out of 5 stars

    Stop looking for cooling/heating fan!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to experience the Dyson Purifier Hot+Cool Formaldehyde, and I must say that I am thoroughly impressed. This innovative device not only functions as a purifier but also doubles as a heater and fan, making it a versatile addition to any home. One of the standout features of the Dyson Purifier Hot+Cool Formaldehyde is its ability to effectively remove formaldehyde, which is a common indoor air pollutant. With its advanced filtration system and intelligent sensing technology, this purifier ensures that the air in my living space is clean and free from harmful substances. I also appreciate the sleek and modern design of the Dyson Purifier Hot+Cool Formaldehyde. It seamlessly blends into my home decor and adds a touch of elegance to the room. The device is also user-friendly, with a clear and intuitive interface that allows me to easily control the settings and monitor the air quality. In terms of performance, the Dyson Purifier Hot+Cool Formaldehyde delivers exceptional results. It quickly and efficiently purifies the air, removing allergens, pollutants, and odors. The heating and cooling functions are also impressive, providing me with a comfortable environment no matter the season. Additionally, the Dyson Purifier Hot+Cool Formaldehyde operates quietly, allowing me to enjoy clean and purified air without any disruptive noise. This is especially beneficial during the night when I'm trying to sleep peacefully. Overall, I highly recommend the Dyson Purifier Hot+Cool Formaldehyde to anyone looking for a high-quality air purifier that also offers heating and cooling capabilities. Its advanced features, stylish design, and excellent performance make it a worthwhile investment for improving indoor air quality and creating a comfortable living environment.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Best Air Purifier Ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson HP09 is an exceptional air purifier and fan that deserves high praise. Its sleek design seamlessly blends into any space, while its advanced features make it a standout choice. The HP09's powerful HEPA filter effectively captures and traps microscopic allergens and pollutants, ensuring cleaner and healthier air in your surroundings. One of the standout features of the HP09 is its ability to detect and automatically respond to changes in air quality. With its intelligent sensing technology, it continuously monitors and reports the air quality levels in real-time, allowing you to stay informed and take necessary actions. This feature is particularly helpful for individuals with allergies or respiratory sensitivities. The fan function of the HP09 is equally impressive. It offers a wide range of customizable airflow settings, including oscillation and diffused mode, to suit your preferences. Whether you need a gentle breeze or powerful cooling, this device can effortlessly provide it. Additionally, the HP09's quiet operation ensures a peaceful environment without compromising on performance. The inclusion of Wi-Fi connectivity and compatibility with the Dyson Link app further enhances the user experience. You can conveniently control and monitor the device remotely, schedule operations, and access real-time air quality data from your smartphone. This level of connectivity and convenience is a definite plus for tech-savvy users. Lastly, the build quality of the HP09 is exceptional, which is expected from Dyson. It feels sturdy and durable, and the easy-to-use interface adds to its overall user-friendly experience. While it may come with a higher price tag, the Dyson HP09 is a worthwhile investment for those seeking top-notch air purification and cooling performance. The Dyson HP09 air purifier and fan combine innovative technology, elegant design, and impressive functionality. It excels in purifying the air, providing customizable airflow, and offering convenient features that elevate the overall user experience. If you prioritize clean air and efficient cooling, the Dyson HP09 is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Purified air

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purifier is a great addition to my small apartment. I use it often at night for allergies and when I am cooking. I sleep better and my place smells great. I also purchased this item to prepare for fire season and this helped with air quality in my apartment greatly. Sometimes I do misplace my magnetic remote but you also have the option of controlling it through the Dyson app. The Dyson app also gives you local information of AQI information and general data or AQ in your space. I personally don’t read to much into. I highly recommend this item because it’s been good to me and I have not experienced any problems since purchasing it.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    I’ve noticed benefits

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this fan for a little over a week, and so far I’ve really enjoyed it - especially while working from my bedroom. The air is never stagnant and I actually love the heating element a lot more than I thought I would. It heats up the room relatively quickly for its size. However, note that it’s a cooling fan rather than an ac unit, and so it doesn’t push out “cold” air in the same way it does “hot.” That said, it’s super quiet and works perfectly well with the remote and the accompanying smartphone app (as it should for this price). In terms of filtering ability, I lit an absolutely putrid candle the other night that made me pretty lightheaded and so I went over to the fan to look at the air quality indicator and it was off the charts. It actually gave me an indication of how many particles were in the air. It took about 10-15 min for the fan to clear the air and bring it down to a safe level, which I did notice. Overall, it’s a great fan that’s gotten rid of my endless turning the ac up or down 1-2 degrees.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating, Noise level

    Rated 5 out of 5 stars

    One of my favorite Best Buy products that I have p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson is a must have in my home. The humming allows me to sleep. It is an air conditioner that you don’t have to empty the canister. It is a wonderful heater and the winter purifies the air. What more could you want out of one product and it is long lasting last forever with good

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a fan that blew hot and cold. This one also purifies the air which was a plus. My home isn’t insulated very well, so some rooms get very hot or very cold depending on the season. I can put this fan in my room set the temperature and in twenty minutes it’s hot and it shuts off once at the desired temp. Kicks back on when it gets cold. I bought two, one for downstairs and upstairs. Worth every penny! Adds about twenty five dollars to my electric bill each month but at least I’m not freezing under three blankets for the winter.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi Gaiter, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Purifier Hot + Cool Formaldehyde - HP09. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! dysonglobal

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Its ok.but not worth ots hefty price tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this mainly because of the heater feature since its been very cold but liked the idea that it was also a air purifier and a fan for cooling (not to be confused for an air conditioner) however we had it for about 8 days and noticed that the heater turns off after 2 hours of use and i get an error notification from the app telling me something went wrong with the unit and it powered off. However the app doesnt tell you what caused the problem. Also having the heater at the highest setting only gives you warm air and to feel it you need to be no more then 9 inches away from the unit otherwise the air will feel cold. After having it for 8 days we noticed that this unit was definitely NOT for us. As for an air purifier and fan, there are many options that will do the job better and for a lower cost however they dont look as nicely designed like the Dyson HP09 does, the gold looks more like a rose/copper color too. Now the remote is not paired right out of the box so what you need to do when you unbox the unit, out the filters on and plug it into the wall outlet is place the remote on top of the fan where the magnet strip is at and then power on the machine from the main power, after you do that the remote will pair and then you can use the remote with ease. The app works ok for cooling and setting up the rotation of the fan however i couldn't get the heating function to work from the app, i was onmy able to access rhe heater through the physical remote. As for google home integration i unfortunately didnt try connecting it to my google home hub as i also have a honeywell thermostat and i didnt want to confuse my google home with commands like hey google: cool the house or hey google turn on the heater etc. So i left that part alone. So i decided to return the unit back as our main goal was the heating function since our main central heater gave out and no parts were available to fix it right away. I found the electric heated blankets worked better then this to stay warm. This unit is ok, if it was worth half the price it currently is then i would have kept it since its basically the jack of all trades when it comes to heating when it wants to work right, a cooling fan not to be confused for an air conditioner and a air purifier however its a master of none. I wish bestbuy would have had a working display model as it would have been much easier to have made a better choice. Well thats all i gotta say about it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Thank you for sharing your experience with the Dyson Purifier Hot+Cool Formaldehyde HP09. I'm sorry to hear that you didn't have a better experience with this machine, and that you decided to return the unit. With regard to your feedback about controlling the heat on the machine from within the Dyson Link App, we at Dyson take safety very seriously when developing new technology for our customers, and we want to ensure that safeguards are built into our products to minimize hazards and risk to our customers. Since the control of products over the internet is still new technology to regulators, in the US now, products contain more stringent requirements until a better understanding of all risks is understood. This is why the heating and temperature controls have been disabled via the Dyson Link app, at this time. We are certainly sorry for any inconvenience that this has caused for you. The heating, as well as all other functions can still be carried out via remote control.

      While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Happy I purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this unit especially since it has heating/cooling settings as well as purifying the air. I like that it oscillates and I can control the settings with remote.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Works great after a year!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this purifier almost a year ago, and WE LOVED IT! We have a kitty at home, although I'm allergic to cats. After we bought this and started using it, my allergy got much better. I sneezed much less, and my eyes were not always itchy. We also really like the heater. Winter in San Francisco could get a bit too chilly sometimes. The heating function of this purifier really helped us A LOT last winter. It worked even better than we expected. We keep it on 24/7, and the filter lasted for about 7 months before we needed to change it.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    A must buy!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit expensive but it’s worth the price. I can feel that the air im breathing is fresh and clean. And it is amazing that I don’t have to turn on my AC or my Heater, because Dyason alone could suffice.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Dyson - quality product and brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean air is worth the extra cost. I have a dyson vacuum also and very much a fan of the brand. This purifier does a great job of clearing out all the cooking smells of bacon, fish, etc from my kitchen. Also helps keep us warm on the colder mornings. I’m thinking about getting another one for upstairs. Love the Bluetooth feature too.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    The Dyson products that comes with the fan and the

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product ever I have experience so much good things with it love it I would definitely purchase another one for my other rooms as well excellent I couldn't ask for something much better than this love it

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Fan

    Rated 5 out of 5 stars

    Dyson fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fan! I love how I can control with my phone as well and that is purifies the air it helps so muxh with my allergies.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great fan with heat/cool function.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Lasko fan and separate heater with the heat/cool Dyson. The fan mode is ultra quiet at lower speed with a good range of air flow settings (1 - 10). Its great to turn on the heat to take the chill away in morning and circulate cool air when cooking. The cost is significantly higher than other fans but i have not found a single product that has the same functions with Dyson quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look & noticeable improvement in air quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence for months about buying because of the cost, but I'm glad I bought it. I bought the formaldehyde version of this because I have it in have it in an area near cleaning supplies and appliances which would put off the gas. There was an odor in the air in my town, and this eliminated it in my house entirely! I have it in my main living room and it is able to clean the air in my open floorplan. It's cleaning about 1000 sqft right now with no issues. It looks great, it's fully controllable with the remote or app, which is actually far more convenient than I thought it would be. All of the control and monitoring makes this well worth the extra money over similar "dumb" air filters.

    I would recommend this to a friend
  • Pros mentioned:
    Fan, Heating

    Rated 5 out of 5 stars

    Great quality construction

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality quite fan that also is a heater. Only negative that Alexa can’t turn on the heat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all of my Dyson products, even though they are quite pricy! You get what you pay for. I wish i had kept the TP09, which was very similar to this one, but without the heating feature. Works good, but doesn’t cool as well as I had hoped, so I’m not sure if I will keep it or trade it in for a different model. I like the app feature, except you cannot control the temperature with the app, but only using the remote control. The screen displays the air quality and has thorough display. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    bought twice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 2x love this fan air purifier… it can effectively clear smoke whenever we bbq.. i just wish i bought my first one during sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fan / heater for small rooms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall significant sound upgrades from HP04, much more quiet. And with a similar design to the prior version, the space I had for it was sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely Delivery and Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get my product next day without getting out of the house where I care for my Mom and try not to be gone alot. This is the second purifier I have bought due to quality and difference I can tell.

    I would recommend this to a friend
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