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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 596 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the eufyCam 2 Pro Add-on Security Camera for its easy setup, long battery life, and good video quality. They appreciate the convenience of the wireless design and the clear night vision. However, some customers have concerns about the motion detection and the short warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 596 reviews
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    The video/audio security system must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the video/audio security system that meets all my needs. Price - An affordable system that can be EASILY expanded if needed. Ease of installation - Very easy set-up and mounting procedures, all you have to to do is read the instructions carefully or watch the short available videos. Also, another plus, you can easily move the cameras to a better location if you decide so. Privacy - All the recorded information is kept on location, house or business, you can easily access it, share it or delete it. Picture and sound quality - Very good. Day or night, the images are crisp and clear, sound matches the images. Battery life - Excellent and by adding a solar panel you have one less thing to worry about. How would I improve: 1 - Desktop app that is as comprehensive as the mobile app 2 - Option on the solar panel to charge 2 cameras at the same time 3 - Option in the app to rearrange the order of the cameras and have all the cameras displayed in squares, thus have 4 to 8 squares on the phone/monitor display without the need to scroll.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you very much for sharing your story! We are super excited to be able to provide something you can depend on. We will always strive to exceed your expectations, so please keep letting us know what you love and what you need.

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Eufy Cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great. Battery last a long time with out recharge. I have my cameras on the setting with the highest recording quality and it last a good 2-3 months. Easy to install and easy to remove to charge. It comes with magnet holder and screw in holder which are pretty hard to move.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufy Security eufyCam 2 Pro Indoor/Outdoor Wireless 2K Add-on Security Camera is a great choice for those looking to enhance their home security system. The camera's wireless design makes installation a breeze, and its 2K resolution provides clear and detailed footage. The camera is suitable for both indoor and outdoor use, thanks to its weather-resistant design, and the included magnetic mount allows for easy placement and adjustment. The eufyCam 2 Pro also includes a range of advanced security features, such as two-way audio, night vision, and motion detection, providing a comprehensive solution for your home security needs. The app for controlling and viewing the camera is user-friendly and easy to navigate, and the device's compact size makes it a great fit for any home. Overall, the eufy Security eufyCam 2 Pro Indoor/Outdoor Wireless 2K Add-on Security Camera is a great choice for anyone looking to enhance their home security system with a reliable and high-quality camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Fantastic wireless camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this camera, will be buying a couple more. Long battery life, absurdly good image quality, wireless. I’m at 87% 27 days since install. Motion detection is as good as can be expected. 10-20ft is a reasonable expectation. The mounts are almost totally idiot proof (nothing is completely idiot proof). I live on a body of hypersaline water. So far so good. First shot shows camera with sunlight directly glaring in the lens. Second is slightly later. Third is dark out with pool lights on. (Yes I know the pool was dirty.) The app is great. I have not linked it to HomeKit as you get a lower Res image. (

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you for telling the world about how this product works for you! You sharing your story helps others know what to expect from this device, which is more valuable than the few pictures and words we ourselves can say about it. Knowing how it performs in real-life situations is what really matters, so thanks again. We promise to keep producing products you can depend on!

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you.​ eufy

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Catch 'em in action!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my current system which is also Wireless. I have the doorbell cam and the home base too. It was a breeze to add this camera and it can either be mounted or freestanding. It has great audio, and has caught my squirrels in the action of taking a bath in my dog's water. It has excellent battery life, very clear images, and easy to add to your current system. I definitely recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Pleased but not a perfect camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good but... Would buy again but you should know... It is not 24/7 recording. (just event recording, sometimes beginning of the event is missed, like if delivery guy comes running, sometimes doesn't detect at all) Also if you move slow towards the camera... It won't detect you until like 10ft away. I have charged it once since black Friday (almost 2 months ago, no 365 battery life for me) i don't live in a busy street and there are about 10-15 events per day. It is more like a crime deterrent for me. Still would buy it instead of a wired system. Just know that battery powered have obvious limitations. No firmware updates so far. Takes half day to charge

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that you can depend on. We promise to continue striving to improve our products!

      This camera is designed based on a trigger event to record. Please set the detection mode to “All motions” and increase the sensitivity to see if it helps. 

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. Very sharp and good in low light. Only gripe I'd point out is when it rains it can get tough, if not impossible, to view. I'm thinking of putting some rain-x on the glass, but can't say yet whether that help. However, do understand I have mine mounted out in the wide open. Rain isn't a problem if you mount under an eve or similar.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      It's wonderful to know you've had such a great experience with eufy . We are excited to be able to produce products worth talking about, and your story gives us the motivation we need to be better today than we were yesterday.

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are amazing, good picture, easy to instale and charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best 2K wire-free cam on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 2K quality footage for $99! Very happy with this entire system. And the battery life is amazing! I'll take two!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love this camera. I put it in my Barn, so I can watch to see if my sheep need help, with birthing. Need to have a Base for it. I use the Base from the Door bell. My Granddaughter set everything up for me. Night camera is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Functions as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good camera. The battery life is great. I like that it captures the look on my face when a solar panel salesman wanders into my yard.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is amazingly clear. Also the audio comes in very clear as well. I have a total of 6 eufy cameras and a eufy doorbell. Ring cannot compare to eufy products.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! 

      If you have any questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973. eufy

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Tested and Kept…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every option, camera picture quality and AI is to the point. Purchased the Eufycam pro 2k. Battery stands unless constant viewing will drain much faster. However much better than Ring cameras I’ve purchased in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Eufy camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house feels secure with this camera. It’s good camera captures good footage eufy is the perfect security for your home. The app works great. Eufy makes the perfect gift for a loved one. The resolution is awesome has perfect clarity on video easy to install and its super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Quality & dependability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed 2 Pro C on my home Very well designed and quality electronic components. The lens is 2k has good imaging at night. I recommend Eufy security cams

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Clearly A Winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and installation. Many options in app. Long battery life and crystal clear resolution.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misses the first 1-2 seconds of an event.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misses the first 1-2 seconds of an event. On the plus side, it did capture deer trying to eat my foliage. On the downside, ff someone or something walks past, you *might* capture the object departing the scene. Put one of these up outside my garage - one car backed into another, and it started recording *after* the crash. I suspect this might be due to the battery saving efforts of the device and if I had to do it over again would reconsider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome clear image and extreme battery life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality 100% Customizable settings sensitivity adjustments to avoid false alarms. Filter all motion or just people. Pinch screen and define security zones!!! Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount, easy to link to base. Best of all, no subscription needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Mount

    Rated 5 out of 5 stars

    Amazing camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. I looked for cameras for a while. This camera is completely wire free. You can find solar panels online. It stores video to a hard drive. I understand they'll be making a expansion drive soon. There is options to store to the cloud as well. This is the only super high definition wire free camera I could find with local storage. The doorbell camera is 2K and uses the same storage which is great. It does have a speaker and can do a deterrent siren. The camera only records with motion. The AI is great and can tell the difference between humans and other movement. The mounting options are good, but not the best for 90 degree angle mounting. There is a siren on the hub base and it gives verbal instructions. The homebase all is the door chime. You can add on more wifi door chimes. This system is great for the multiple camera options. I believe the flood light will intergrate with the storage soon. Works well with Google home. I can see all my cameras on Chromecast and displays.

    I would recommend this to a friend
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