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Customer reviews

Rating 3.6 out of 5 stars with 7 reviews

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57%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product ok but not the best a lot of freezing up on playback . I will say that the video is very clear,if not for the freezing on playback 5 star

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when it works. Lost wifi connection several times. Doesn't pickup all movement. Person at door and never detected them. When trying to view live feed it never comes up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ray

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand,never used it before.The quality of the video resolution is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much more secure with the remote, and glad I got it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I would not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i bought this last year, i loved it, but now not so much. Eufy did an update a couple months ago that has ruined their system. All of my cameras are slow to start recording now. Usually all i get is the back of the person walking away. The worst part is instead of getting notifications in 1-2 seconds, it is now literally 1-2 minutes. This makes the door bell camera totally useless. The person is gone before i even realize they rang the door bell.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 2 out of 5 stars

    It is all good except Battery Life sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last less than 30 days which is not Far from enough.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    C30

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great, setup instructions are good. Battery life is good.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988 7973 eufy

  • Customer reviews from anker.com

    User rating, 4.8 out of 5 stars with 16 reviews on anker.com.

    See all anker.com reviews
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