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Customer Ratings & Reviews

Customer reviews

Rating 2.5 out of 5 stars with 4 reviews

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25%
would recommend
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    OK Floor Mat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. Haven't had it very long and it's already cracked.

    No, I would not recommend this to a friend
    • Brand response from Floortex Team
      Posted .

      Hi Denise,

      Thank you for leaving taking the time to leave us a review. We are sorry to hear that your Ecotex chair mat has cracked. If you have had this item for more than 30 days, you may be eligible for a warranty replacement. Please get in touch with our customer service team at [email protected] who will be able to assist you. Thank you, FloortexUSALLC

  • Cons mentioned:
    Poor quality

    Rated 1 out of 5 stars

    broken pieces

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i opened the end of the box maybe 30 pieces fell out, returned it and reordered. Picked it up and before i even got to open the box i could hear pieces moving inside. For the price i paid not happy will be returning this one also

    No, I would not recommend this to a friend
    • Brand response from Floortex Team
      Posted .

      Hi Shirley,

      Thank you for leaving us feedback. We are saddened to hear that you have received Cleartex® Recycled Rectangular Chair Mat broken. This is not something we expect to happen and we apologize for the inconvenience this has caused you. If you are looking for a more durable chair mat, we would recommend one of our polycarbonate mats. They are incredibly tough and durable with twice the impact strength of recycled PET to provide a perfectly flat and rigid ergonomic easy glide roll surface. If you have any questions about any of our other ranges, please contact us we can be emailed at [email protected] or you can call us on 615-208-9697. FloortexUSALLC

  • Cons mentioned:
    Broken

    Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received broken. The plastic was rolled into a long box. Once opened found that part of the plastic mat was broken off.

    No, I would not recommend this to a friend
    • Brand response from Floortex Team
      Posted .

      Hi Lorraine,

      Thank you for taking the time to leave us feedback on our products. We are so sorry to hear that you have received your chair mat broken. If this has happened within the last 30 days, please get into contact with Best Buy and their customer service team should help with returning this item and can liaise with us replacing this for you. We apologize for the inconvenience this has caused. If you have any further questions, please contact our customer service team at [email protected] or you can call us on 615-208-9697. Thank you, FloortexUSALLC

  • Pros mentioned:
    Floor protection

    Rated 5 out of 5 stars

    Clear floor chair mat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection on wood floor. Let’s my chair roll with ease.

    I would recommend this to a friend
    • Brand response from Floortex Team
      Posted .

      Hi,
      Thank you for your five star review! We are so pleased to hear that your chair mat is providing great protection for your floor, we hope that get many years of use. If you have any questions, please get in touch with our customer service team and we will be happy to assist! You can email us at [email protected] or you can call us on 615-208-9697. FloortexUSALLC

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