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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 437 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Top Load Washer's cleaning performance, ease of use, and large capacity, frequently praising its ability to handle large loads and clean clothes effectively. Many appreciate the inclusion of an agitator and find the price reasonable. However, some customers note that the washer can be noisy and may occasionally become unbalanced during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 437 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Like new clothes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer cleaner clothes easy to use large load if needed

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use washer. Does a good job with larger clothes. Big 2xl sweatshirts.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this GE washer large capacity and not noisy. Bought it to replace my old washer. Get it you won't regret it for the great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my purchase. This is the only washing machine that I found in the past five years that actually fills to the top with water. All the rest only go halfway and do not get the soap out of your clothes. I don’t have to add extra water to in order to get the soap out of my clothes it’s perfect, I love this washing machine and the price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for few months now works great really have no complaints. Its not noisy at all and agitates cloths really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this!! It’s perfect! If you are looking for” a sign” this is it! You won’t be mad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first washer & dryer purchase and so far i have had no issues. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great family washer. Gets the cloths smelling clean with just enough detergent. Easy to use machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THE WORSE WASHING MACHINE EVER! $$WASTED!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated 1 out of 5 stars The WORST washer we've EVER HAD !!! This washer is terrible. Not only is it incredibly loud compared to other washers we've owned but it squeaks and sounds like it going to fall apart ! Sometimes the clothes aren’t cleaned good like my old washer that I had for TWENTY years The worse part is it ends up in the middle of the laundry room floor !! (See photo). Only showing one picture but it happens frequently. It tore through the door of the laundry room where it was enclosed and messed up the door! Losing balance frequently and Best Buy was TERRIBLE and NO help . Sent us to the manufacturer who came out and told up to only leave it on autofill and it would help . WHAT are the other settings there for then??? Left on autofill but Didnt help much at all and now I’m stuck with this horrible, expensive washer !! Do not waste your money on the piece of junk and I will not buy from Best Buy again . Terrible customer service should have chosen Amazon or another company I guess . and I guess I will call the manufacturer out AGAIN and waste more time dealing with this washer . Beyond disappointing!!! Now I’m stuck with this thing !!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Given the difficulties you've had with your washer, we'd very much like to review your situation and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Solid Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient washer. Not the quietest. Cleans clothes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer ge 4.5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well, team at Best Buy was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matching washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it a month, but so far it works great.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that your units are working great! Thanks for trusting the GE Appliances brand! -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Oh yeah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this afew months ago……very satisfied. I love it!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    waher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been having a normal use of it and all of a asudden this happen after a cycle dont k ow what to do. about to try and get a hold of support to fix the issue ( the cone part poped out) trying to add a picture but it will not let me.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear a part on the washer was somehow removed. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, provide a copy of this review, a photo of the part that was removed, and the model and serial numbers for your washer. We hope to talk more soon. - Julia@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    VERY LOUD!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had GE Washers all of my life and this is the worst. I read the reviews and they said if was loud but this machine is very, very loud! Sounded like a saw or a loud grinding sound and then it left fabric softener in the bottom of the machine getting all over my clothes. Sent it back and got a LG and I am very happy with that.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Deafening noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So loud that something was definitely defective with the machine. I immediately called to have it replaced. I can’t comment about the quality of the washer because it was defective at delivery. Have used GE appliances for all my life and that’s why I purchased this. Best Buy quickly agreed to replace the machine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK but not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to add the extra spin cycle to all loads or the clothes are too wet. Also, each time I use the fabric softener dispenser, there is fabric softener running down the agitator once the load is complete even though I am using the deep rinse as suggested.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Very silent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer is awesome not noisy very silent only hear the Music when it’s done. I actually forget that I washed till the music starts

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST DECISION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS WASHER!!!!! This is the worst washer I've ever used/purchased. I have had this washer for exactly 25 days and it has a significant amount of rust in the drum and there is condensation under the washer every time it is used. The issue is not my water because I never had this issue with my previous GE washer. I called customer service and was told the rust is a cosmetic issue and their only solution was to replace the drum and "waive the trip charge as a courtesy". There should be no trip charge because I was sold a piece of junk. I told them I wanted to return it and purchase a different GE washer. I was told that was not an option. Save yourself the headache and don't purchase this!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Unsatisfied with GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't fill up on setting I have on. Makes tons of noise I wish you would come take it make

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

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