Customers are pleased with the quiet operation, smart dry function, energy efficiency, and portability of the 50-Pint Energy Star Portable Dehumidifier. However, some customers have concerns about its longevity, warranty, and occasional error codes.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 72 reviews
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Unfortunately It’s noisy
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works really well and I appreciate the humidistat option to fine tune humidity levels. The body panels on this unit vibrate constantly when it’s running which is quite loud so I would not use this in a room where you need to hear anything other than the dehumidifier.
I would recommend this to a friend
Pros mentioned:
Humidity removal
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Works Perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a lot of windows in the living area and the morning seems to have high humidity. I was very impressed by this machines ability to pull the water right out of the air. It's not very quiet. But quite enough where it doesn't bother us while asleep.
I would recommend this to a friend
Cons mentioned:
Durability
Rated 1 out of 5 stars
Does not last long and expensive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Two of these dehumidifiers died in 6 months (second one in 7 weeks). Stay far away from GE, it’s more expensive and does not last that long. I was saved by Best Buy total tech as other reviews mentioned GE’s warranty gives you the run around. Had the E6 error pictured that many others have dealt with.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We truly apologize for the experience you're having with this unit. We'll be sure to forward your valuable feedback to our product design team for review. We hope you allow us to work hard to earn your trust again in the future.
Pros mentioned:
Humidity removal
Rated 5 out of 5 stars
Efficiency
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very satisfied with this product. My home smells much better, and there’s no humidity at all.
I would recommend this to a friend
Rated 1 out of 5 stars
E6 error code
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked well for 3 months but now I kept getting the E6 error code. GE said there is no fixing it. I will have to buy a new one. Buyer beware.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Avoid a headache, avoid this unit
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t last 90 days. E6 error code started showing up after 60 days. Did a hard reset and it operated for a day or two before the E6 code returned. Then it wouldn’t cycle to dehumidify, just the fan running constantly. Best Buy was no help because it was past their short return period so STILL trying to get replacement issue resolved with GE. Steer clear of this unit and beware of GE “Good Will” certificates
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate you reaching out and bringing this to our attention. Know that this is not what we would expect from our units and hope to earn your trust back. If the issue with your unit has not been resolved and you need further assistance, please send us a PM/DM on any of our social media pages and please reference this review.
Pros mentioned:
Humidity removal
Rated 1 out of 5 stars
HowToEmptyaBucketWithoutKickingIt
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1) Terrible bucket design makes it extremely difficult to remove without a lot of effort. I've gone through a lot of different dehumidifiers and this is the first one where I couldn't easily get the bucket out including older models w/o handles.
2) The fan is on the top of the unit instead of on the front panel so you cannot rest anything on top of the unit nor place it under a shelf. It'd also so be nice to have air blowing towards the wet floor instead of the ceiling.
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It is effective at taking moisture out of the air. The full light keeps flashing even if the unit is manually powered off. You have to empty the bucket and reposition it to turn the light off so you cannot let the bucket dry out on its own.
Note, no quality brand dehumidifier seems to last more than 3 years. My LG stopped working which is why I bought this.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate your feedback and bringing this to our attention. We don’t foresee you having any trouble in the future but if you do happen to need anything know we are here and happy to help. We are always looking for ways that we can improve, so we will let our product team review and will take your feedback into consideration on future builds.
Rated 4 out of 5 stars
Definite improvement, pleased with purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definite improvement over my previous dehumidifier (Hisense). This has a large tank while being the same overall size, so less frequent emptying. Noise level - definitely not quiet but not awful. Not much difference in noise level between low and high settings. The full alarm is able to be heard but not obnoxious. I like the Smart feature. The air it puts out is also not as hot as my previous one. It still feels warm on a hot day, but isn't too bad. I need to run a dehumidifier when air conditioning isn't needed for temperature control, but it would be nice if I could find one didn't blow out hotter air than the room. Lost a star for noise and warm air, but pleased overall.
I would recommend this to a friend
Rated 1 out of 5 stars
Only works for a couple months
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this in midJune, by midAugust it had stopped working and was displaying an E6 error message. Looking through reviews on other sites this seems a common issue. I had to fight with GE to get them to honor their stated warranty as originally they only offered a rebate of the purchase price minus sales tax towards the purchase of a new GE dehumidifier that I had no guarantee would work longer than this one.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
So far so good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Running continuous on high. This model is a design departure from their mainstay GE model ADEL50LW 50-pint. This new version has a sleek gloss gray exterior finish. The drain bucket is a bit harder to get a handle on because it is so smooth. Pull the drain bucket out carefully and here is a handle on the top of the bucket that is recessed at the top Pouring the water out is a bit more difficult too with from the spout and the top with spillage. Still I think the GE model dehumidifiers are probably the best value out there. I got 8 years of use out of one and a few years out of others, one returned after a week. My champion still is the originally 1981 25-pint Admiral Dehumidifier HMG93100 still running to this day in my basement.
I would recommend this to a friend
Rated 4 out of 5 stars
No title
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It seems to work fine. It has the basic technology, no extra bells and whistles , which we appreciate.
I would recommend this to a friend
Cons mentioned:
Durability
Rated 1 out of 5 stars
A rattle-trap!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A rattle-trap and cheaply slapped together. Not built to last! Don't know what brand to recommend! Had a frigidaire same design that did same thing and didn't even last a year! When condenser runs rattles and vibrates. Thinking all these brands may be built at same place!
No, I would not recommend this to a friend
Cons mentioned:
Durability, Noise level
Rated 1 out of 5 stars
YMMV - I didn’t like this purchase
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stopped working after a couple of months. Kept throwing an error “F6” or something. Tried trouble shooting it multiple times and I just ended up taking it in for repairs using my geek squad plan but I wouldn’t recommend.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We understand your concerns about your dehumidifier and the error code it had. We are glad you were able to use your Geek Squad plan. Should you need any assistance moving forward, please take advantage of your one-year warranty by calling 833-426-3393.
Rated 4 out of 5 stars
Dehumidifier ge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good runs very well order and delivery well done and on time
Would recommend for future reference thanks so much
I would recommend this to a friend
Rated 4 out of 5 stars
Great unit large capacity
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dehumidifier does everything that is needed for my family. We live in a very rainy place and the mold/wet smell was overbearing. With this we were able to clean the air of the smell and humidity. Only issue i ran into is error codes popping up and what feels like the generator overheating and melting/bubble is plastic near it. Working with GE for a replacement.
I would recommend this to a friend
Cons mentioned:
Durability
Rated 1 out of 5 stars
Died after only 7 weeks
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dehumidifier died after only 7 weeks. On top of that, the GE warranty process was very cumbersome and time-consuming, taking over an hour bouncing between customer service reps before someone finally told me it was dead and I just needed to buy a new one at my own expense, after which I could apply for a reimbursement that would take 8 weeks to arrive. Terrible product, and terrible customer service process.
No, I would not recommend this to a friend
Cons mentioned:
Durability
Rated 1 out of 5 stars
Garbage Product/Garbage Customer Service
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My dehumidifier stopped working after only three months of operation. Calling customer service (which was manned by an outside company), they offered a reimbursement. This reimbursement would only happen AFTER I spent my own money, mailed (no option to email) in a copy of my receipt, and waited up to 14 business days for the reimbursement; basically making the process as complicated and risky as possible.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Broke in less than a year
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pulled moisture out really well and fast but it is louder than other dehumidifiers on market. Had an LG one that ran for years but this one, gave me an “Eb” error code within 9 months of use.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We encourage you to contact warranty support at 1-866-907-1655 to discuss any options available to you. -Vikki@GEAppliances
Rated 5 out of 5 stars
50-pint dehumidifier
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The dehumidifier does a fine job. The only minor issue is that the bucket has two small openings that makes the emptying process less easy than a bucket with larger openings.
I would recommend this to a friend
Rated 5 out of 5 stars
GREAT PRODUCT
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
GREAT PRODUCT. IT IS NOT LOUD AND CUTS OFF AND ON AS NEEDED. THE GRAY COLOR IS GREAT ALSO,VERY EASY TO KEEP CLEAN. MY HOUSE IS VERY COMFORTABLE ALL DAY AND NIGHT. THE CONTROLS ARE EASY TO USE AND UNDERSTAND. THE FACT THAT IT IS PORTABLE IS A HUGE PLUS. I HAVE BEEN USING IT FOR A LITTLE OVER A MONTH.THE SUMMER IS COMING UP AND IT IS GOING TO GET HEAVY USE.