Appliances 4th of July SaleEnds July 9. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $728.99

Customer reviews

Rating 4.4 out of 5 stars with 194 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the air fryer function, ease of use, and the numerous features of the Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave. Many appreciate its size and ease of installation. However, some customers noted that heating times are longer than expected and expressed concerns about the power and control panel design. The microwave's appearance is generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 194 reviews
  • Pros mentioned:
    Air fryer, Installation

    Rated 4 out of 5 stars

    GE MW

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient having the Air Fryer feature but doesn’t heat as fast and as hot as a countertop air fryer. You need to pre heat and cook for longer periods of time. The stainless steel interior is nice for easy cleaning. Very easy installation compared to my 15 year old GE.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Surprising innovation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a remarkable kitchen innovation. I am so glad that I decided to go convection/microwave combo. I heated a sandwich using the "combo" option and it came out warm and melty on the inside and hot, kind of fresh-baked crusty on the outside. The air fry is amazing and this micro cooks vegetables PERFECTLY. I mean p-e-r-f-e-c-t-l-y. This would be really great in a small kitchen with little space (like ours) for all of the specialized small appliances that are so popular. The vent fan is very powerful and it has an LED surface light that emit heat if you use it as a nightlight. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer, Size

    Rated 5 out of 5 stars

    GE Profile Microwave/Convection Oven/Air Fryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updated GE Profile microwave convection oven. Big update over my previous GE Profile. Awesome!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      HEllo- We appreciate you being a valued GEA customer and choosing us again for your purchase. We are happy that you are enjoying the upgrade of your new microwave and hope it continues to impress you for many years. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Best choice I could’ve made

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave, convection oven and air fryer. Not to mention fan for above the oven. I absolutely love this. It comes in handy for everything. Doesn’t get better, you’ll love it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a microwave is not an air fryer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works... This is not an air fryer. I ignored some of the reviews that said this because I loved the idea of not having my counter space used up. I wish I hadn't. It is installed now so pretty much not an option to return.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we’re glad you’re overall happy with the microwave, we know any issue with the Air Fry function must be concerning. Your feedback will be shared with our team. Air Fry should involve the use of the circular rack to allow hot air to reach all sides and create a crispy surface. We have more information on Air Fry in the manual, as well as troubleshooting tips on page 29; if you’d like to view the manual, you can do so on our GE Appliances website when you look up the model number and go to the product page. If you’re not able to resolve your concern and think service may be needed, that department can be reached at 833-426-3393. A technician would be glad to examine the unit for any issues. -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Loving my Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave is beautiful it has all the functions I like. Convection & Air Fryer are most used. It’s easy to keep clean and the accessories make my cooking fast. It’s stylish too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love the updated version of my older unit. Was extremely satisfied with the sales person as well as the gentlemen that came to house to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE appliance review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy operates as expected. Would recommend buying.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    microwaves

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the item because the microwave sent did not fit the hole

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your experience. -Vikki@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Quality check process missed this…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panel did not seat properly to the cook area casing. The front door won’t latch so it won’t cook.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Looks good and performs well!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my previous GE that finally died. This one is similar model, but nicer. I could immediately see changes that GE made that corrected some of my complaints around fit and finish. Great size, easy to use and reasonable cost. And it is a really good looking unit if you care. It cooks well and evenly. The popcorn button works as well as any I have used and it cooks potato after potato without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Excellent product! Highly recommend.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Like our other ge profile appliances, it is a superior product above other brands. Lots of great features. Looks sleek, easy to clean. We have this same model in my work breakroom which gets a ton of usage over the past few years and works like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer
    Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    Replacing a GE Profile Microwave with the updated

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this GE Profile microwave to replace the our old GE Profile. It had the very same features plus Air Fryer and so much more. We are really enjoying it,plus all the similarities to our old microwave. If there is a negative, it is that some of the controls have moved, some of the features of our original microwave that were semiautomatic now appear to work through sensors without our being able to intervene, because the are automatic, and with the additional features, everything on the control panel is now smaller and harder to see. Still, we love the microwave.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to send us you feedback. We are happy to hear you are loving your new microwave unit and appreciate you choosing us again for your purchase! This unit won’t disappoint. It’s got some really great features that you are sure to continue to enjoy using for a very long time. GE_Appliances

  • Rated 4 out of 5 stars

    GE is our Go To

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased GE and therfore did so again. Overall a good product but expensive for what it is. It is apparent that over the years GE has cut back on quality of parts used. My one complaint is that the control knob is a bit flimsy. For an $800 unit GE should have done better. The unit is sharp in appearance with vibrant stainless steel. The touch pad is a bit busy and dull, sometimes making it difficult to find the desired feature. Overall I doubt anyone would be disappointed with this unit, as it is a solid product, works well and looks great!

    I would recommend this to a friend
  • Cons mentioned:
    Control panel, Power

    Rated 4 out of 5 stars

    Odd Controls and Under Powered

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven works as described. I feel at 950 watts it is underpowered compared to our previous GE Profile Microwave. Love having it at eye level. Would prefer a different control panel, one where you have a key pad and can just enter the time and temps rather than that dial. Also, the sound options are limiting. The HIGH volume is still to low to hear in a busy kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer, Ease of use

    Rated 5 out of 5 stars

    Great GE microwave and convection oven

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use GE microwave oven. Heats food relatively even and is easy to clean. Have had two other GE microwaves and were both pretty reliable. This model is also a convection oven, so it has more use if needed.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're delighted to hear you're enjoying your microwave and convection oven! Thank you for your continued trust in GE Appliances and for sharing your positive experience! GE_Appliances

  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Get this microwave! Perfect appliance consolidator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR- if you’re looking for a microwave with all the features, look no further. We wanted to consolidate a few one use appliances into one, and this does the trick. I’ve seen reviews complaining about the air fryer function, but I’ve had zero issues. It crisps perfectly! As with every oven, it’s trial and error until you find the right balance of temperature and time. The microwave function does what it needs to do. Popcorn fiction, zero burning. Air fryer crisps perfectly. I’ve reheated crispy tacos from sogginess and they were just as good as the day before. My only problem with this purchase was with my local store (Beavercreek OH). Purchased this open box and they refused to assist in helping me locate the microwave, just telling me it was unavailable. After walking the store, it was clearly there as their site stated. Always have had crappy service at this location, so what’s new?

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Loving this product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know there were microwaves with convection ovens built in until I came across this one. I am extremely pleased with this product. It looks good in my kitchen and functions just as well. Just remember to read the instructions first.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Major upgrade from our old one!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave convection oven. My old one finally stopped working, and I had to replace it. Even though it fit in the same space, the inside dimensions are bigger, which is a big plus. Wattage is a tad higher, so warming up is much faster. The guys that installed did a phenomenal job. They went above and beyond to retrofit my cabinet to make it work. Buttons are a little hard to push, and I wish the time for microwaving was not just 15 second increments, but otherwise, a huge upgrade for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t bother with the knobbed version.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice microwave / convection oven. But if I had it to do over again, I would have purchased the (equivalent) version that doesn’t have the knob. I thought the knob would make it easier to rapidly select times and what not. But the engineer at GE that worked on this neutered the behaviors behind the knob rendering it a “pretty” waste of time. It’s also annoying to keep clean. So, just go for the flat panel sibling. Otherwise, it’s a really good if not outstanding (finishes in “show” position) oven.

    No, I would not recommend this to a friend
Sponsored