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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 269 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers enjoy the HERO13 Black Action Camera Bundle's superb video quality and ease of use. Many appreciate the improved battery life and find the stabilization features excellent. While some users wish for better low-light performance and more lens options, the overall price and value are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 269 reviews
  • Pros mentioned:
    Ease of use, Stabilization, Video quality

    Rated 5 out of 5 stars

    GoPro 13 Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, here’s the translation: I recently bought the GoPro 13 action camera at Best Buy, and I’m absolutely thrilled! The camera exceeded all my expectations: amazing video quality, excellent stabilization, waterproof design, and tons of cool features that make shooting incredibly easy and enjoyable. But what impressed me the most was the price! Best Buy offered an amazing deal on this new model, and I couldn’t be happier with my purchase. The service at the store was top-notch, with the staff helping me choose and answering all my questions. I highly recommend anyone looking for a reliable action camera to check out Best Buy. They really know how to make customers happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    My New Travel Buddy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Go Pro Hero13! Quality is clear as HD and 4K they have different quality modes to your liking. Transferring footage is efficient and comes with an app for automatic upload of your favorite memories. Also love how they make it adequate for you to edit comes with travel ready to assemble tools for hiking diving and many more. travel size for catching flights and is own bag for protection from damage a 10/10 investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Basic introduction to the GoPro13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my first Go Pro camera and it is super quality!! The features are relatively simple to use and intuitive. I would suggest for folks to spend time watching YouTube tutorials from GoPro and others. There are many things this unit can do and also many attachments as well. So use it frequently and let it become a common item for kids to explore as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go pro hero 13 bundle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro HERO13 Black Bundle is a comprehensive package that caters to both seasoned adventurers and casual content creators. This bundle offers everything you need to capture high-quality footage right out of the box. Key Features: Enhanced Battery Life: The HERO13 Black comes equipped with a 10% larger Enduro battery, providing up to 13.5% longer runtime compared to its predecessor. This improvement ensures you can capture more footage without frequent recharges . Interchangeable Lens System: The new lens mods, including Ultra Wide, Macro, and Anamorphic lenses, offer versatility in shooting. The camera automatically detects the attached lens and adjusts settings accordingly, streamlining the shooting process . Magnetic Mounting System: The introduction of a magnetic mounting system allows for quick and secure attachment to various surfaces, enhancing the camera's usability in dynamic environments . Improved Audio and Video Quality: With support for 5.3K60 and 4K120 recording, HDR support with a 10-bit color space, and Hybrid Log Gamma (HLG), the HERO13 Black delivers sharp, high-quality video. The new auto-tuning feature introduces two audio modes: “Standard” mode, which captures natural, true-to-life sound, and “Voice” mode, which enhances your voice while reducing background noise . Comprehensive Bundle: The package includes essential accessories such as extra batteries, a charger, a carrying case, and a magnetic mount, ensuring you're fully equipped for your adventures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my GoPro. It’s my first one that I’ve ever owned personally and I’ve been around them ever since they first came out and I’ve always wanted one and I could never afford it. Extremely happy with the quality of it and being able to switch out the lenses Seems built pretty rugged. I wish I had a loop so you could put it on like a keychain, but can always get what you want. I pretty much always have my GoPro with me. I use it to make YouTube videos as well. It’s awesome. I have it next to me right now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    In LOVE with my GoPro 13 black

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After updating and charging, the go pro was ready for action, after ziptieing it to a rc car, i chased my brother with it. The next day we shot some tanerite and got it on camera. Soon itll be in gatlinburg getting some first person shots of me go carting. Not only is this thing a tough camera, its very versitaile. I bought it with my bussiness in mind. Soon i will film content for my bussiness and it will pay its self off! Ivr had no issues yet. The quik app is also really cool, not only can i edit my go pro footage, i can edit my personal footage thats not captured through the go pro. I love my GoPro 13 black, with my 4 year warranty from BestBuy, i feel confident to get any cool shots worry free.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Exceptional Action Camera with Versatile Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GoPro from Best Buy, and it's been an excellent choice! The image quality is crystal clear, and it performs exceptionally well even in low light. The accessories included in the kit make it versatile for any activity, whether it's hiking, biking, or underwater adventures. Highly recommend for anyone looking for a reliable and durable action camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro has far exceeded my expectations in both performance and quality. From its ability to capture incredibly sharp, high-resolution images to producing smooth, vibrant video footage, it has proven to be an essential tool in my gear kit. Whether in fast-paced environments or challenging lighting conditions, the GoPro consistently delivers reliable results. Its durability, ease of use, and advanced features make it a standout choice for both personal and professional use. I’ve been thoroughly impressed with its capabilities and look forward to continuing to integrate it into future projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Hawaii vacation and the hope of starting a Vlog. Sturdy and with the additional waterproof case we could video snorkeling with Turtles and the night manta rays. ! A little learning curve to do it well but easy to get started. I joined the membership as it provides easy upload for content storage but easy to just use the memory cards and your own storage/cloud. Can’t wait for biking season and all the video I can capture!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Worked out great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were kind of skeptical to purchase this GoPro but it has worked amazing so far. Great quality, it chatches movement very good. Very clean footage. Can’t complain about the audio.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome as it is always

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GoPro is the best in action cameras and this one is excellent in terms of improvements over GoPro 10 which i was using earlier. Bundle has come for a great price abd now I’m looking forward buying some accessories and mounts for 13.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gopro is by far my favorite small and quick to use camera to capture anything and anywhere and it comes with an extra battery, SD card with a floating handle and lastly it comes in a case to bring around anywhere with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera, was very surprised by the video quality after attaching it to the top of my RC car and getting speed runs with it, and the app is very handy to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Pro 13 Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and convenient way of transacting with Best Buy. Opted for locker pick up and it was ready early the next day! Got the GoPro 13 with no problem. Got to use it on our trip. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality camera - makes things look cinematic and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle! Huge upgrade for me since I had the hero 11 black!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bundle pack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase to get before my trip. Used it in Cancun and captured some never forgetting memories! I love that it is able to pair through your phone and download straight to the album with out any wire! And you can also use the app for practically anything! Love the find option if you use it! Will turn on your camera if you’ve missed placed it and is within the area and will ping it! 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I wish it came with a few more accessories. But well worth it. The Sound quality is extremely impressive to me even with the clear GoPro waterproof case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve ever done! Great quality and made my vacation videos 10times better!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect !!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for videos and all . Absolutely love it !!!!!

    I would recommend this to a friend
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