Customer Ratings & Reviews

As a long time customer - now a Best Buy Member - I’m in the awkward position of posting here that on the day this item was delivered, it was among numerous deliveries to numerous neighbors who experienced what is known as “porch theft.” Police officers were dispatched to my apartment building minutes after we, as neighbors, reported being at home, seeing notifications on our respective mobile devices in real time of deliveries (most with carrier's photos showing proof of deliveries). We realized, as individuals at the time, and as a community later, that - as the Police Reports preliminary document states - we were victims of theft. And that, as such, we have Rights. The common sense thinking shared by the residents and the police officers was that bad actors were organized, following delivery vehicles, watching packages being delivered and very quickly stealing those packages as soon as delivery vehicles drove off. That they were so organized and expedient, that they repeated these actions, following the same delivery truck as drivers made subsequent deliveries and perhaps deliveries prior to our apartment building. All senders - our friends & families and merchants we’d ordered from - showed sympathy and empathy. Private senders were upset. Merchants made refunds, some without supporting documentation (Police Reports). All except Best Buy. I was an Amazon and Best Buy recipient that day. As of today, nearly 3 weeks have passed since that unfortunate day. Many many chats, emails and phone conversations with Live Agents who represent Best Buy have been made since that day. Many many hours initiating these correspondences + chatting, emailing and speaking have been spent. During each and every correspondence - 8 as of today - Best Buy’s Representatives assure me: “I have escalated your concern to our Back End Team. Within 3 business days, you’ll hear via email from our Back End Team.” I’ve heard these scripted words - with no sympathy or empathy expressed - from 8 BB Representatives over the course of many weeks, including minutes ago. I have received no emails or progress reports from any Team at BB. I have now paid Best Buy CitiBank for this purchase. I don’t resign myself, I don’t “write it off, it’s a loss,” and I don’t my temper. I write this. With an understanding that it won’t post, I think “Never know. It might be read by someone at BB who’ll contact me as soon as they have.”

I brake a mixer each year but this one held up to me!

I was excited to get this mixer as an alternative to the pricey stand mixers. Upon first use it was difficult to insert the pieces into the mixer. Once I got them inserted and started mixing my batter, I realized that the bowl sits too low and the mixing spoons don’t mix the ingredients at the bottom of the bowl. The next issue I noticed is that there is no locking mechanism for the bowl and it spins uncontrollably while mixing. It makes me think the bowl will fly off of the base. It’s also difficult to adjust the speeds. Otherwise it works perfectly.

This Mixer is good but it is harder to use than I'm used to. The bowl is so deep that when trying to whip egg whites, I had to bend the bowl so the beaters could get to the egg whites. It is probably better when you have more ingredients to use. It's a little difficult to use the buttons to move the mixer back and forth and to release the beaters. If you don't use a mixer often, it is probably perfect considering how inexpensive it is.

We bought this Mixer primarily to make cookie dough but after reading the manual came to know that you cannot use the mixer in stand mode! Also the head seemed to be wobbly and cheaply made, there was a lot of play even though when it was locked (more that what may be needed for functioning) Doesn't come with the hook attachment (meant for making dough) as a standard and I wonder if the spiral attachment provided for dough making really makes the dough because when we tried the flour was flying everywhere in the kitchen! Also, the base doesn't rotate so would need manual periodic rotation. All in all, you get what you paid for, it was a wrong purchase hence we returned it.

Great product for the price! Not to heavy. I purchased one for my daughter in June and she said it has a lot of power. So I just purchased one fir my home:)

Good for small jobs, simple to use and easy to clean. Love that is lightweight and easy to store away

I was looking for an affordable stand mixer with the same quality and processing speed as the more expensive name brands. I found this to suit my needs and the best for making cookies and cakes

Excellent 2 in one mixer. Can be used without the bowl. Excellent price.

I love this mixer. It can be used as just the hand mixer or attached to use with the bowl. I like all of the attachments it comes with and the look of it. The price was right also. I'm just starting to bake and this is just what I needed.

Overall this is a great mixer. It is durable, has great power and is perfect for the home up to medium tasks. My kids and I have a blast making chocolate chip cookies with it. I have made pizza and bread dough with it with no issues. You will NOT run a bakery with this item nor was it built to do so. The next step up from this is a Kitchenaid.

Loved the ease of using. Nice size for my use in the kitchen.

Arrived as promised. Very handy. Being able to use as a hand held is a big plus

The steel bowl rusted on keeping teh blades dipped in water overnight at couple of points were they touched to each other. Otherwise its all cost efficient.

I used it several times I really like it! It is lightweight, and works great, and doesn't take up too much room

The unit is a lot smaller than you'd think. The attachments are proportionally smaller which makes me wonder how effective it would be. I ended up returning it for a larger unit.

This is an excellent mixer for the price. The mixer is good quality, easy to use and comes with a good price for a non-professional in-home use mixer.

Very good mixer. Handy removal for hand mixing use. Durable and doesn't bite your pocketbook.

I have very dry skin so I use this to mix my oils and body butters to make creams. Mixes like a charm. Easy to use and clean. I didn’t want something expensive and I can definitely say I got my moneys worth.

I love it, very useful, works great and manageable.