Customers recognize the Rest+ 2nd Gen All-in-one Sleep Assistant for its user-friendly setup, high-quality sound, and convenient nightlight feature. Many appreciate its portability, making it suitable for travel. While some users find the app a helpful tool, others express frustration with connectivity issues and battery notifications.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 117 reviews
Pros mentioned:
Battery, Night light
Rated 5 out of 5 stars
Fantastic Sleep Machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic machine, my daughter loves it, peace of mind for me and my wife, great melodies, remote control with phone, great night light and battery lasts a long time when taken off base
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Hatch Review
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product. Easy set-up and use. Portable. A hit with the kiddo and parents alike.
I would recommend this to a friend
Cons mentioned:
App connectivity
Rated 1 out of 5 stars
Interesting but worthless
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Interesting but worthless. This has to be the worst possible product. Connecting to wifi is a terrible, poorly designed experience that never worked. I sat the Hatch on my router for proximity. Also, touch ring on top doesn't respond after first experience. I have 8-10 products in my home that run on wifi, like Ring and Arlo. Similar wifi setup. We really liked the idea of this product, but I will definitely be returning for a refund and choosing a different product. Also interesting - I asked two different Best Buy employees about sound machines and neither knew that these existed in their store. I just happened to find them near baby monitors.
No, I would not recommend this to a friend
Brand response from Hatch
Posted .
Hi there, thanks for sharing your feedback with us. We are so bummed to hear you’re having trouble with your Rest+ 2nd gen! This definitely sounds like something our support team would love to look into for you! When you have a moment, please send us a quick message at [email protected] and make sure to include code HB23BZRE17 to help expedite the process. We look forward to hearing from you! - Your friends at Hatch
Pros mentioned:
Battery, Ease of use, Night light
Rated 5 out of 5 stars
Perfect Night time necessity
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do you have a new born? Do you wake up in the middle of the night to feed and change diapers? Are you tired of turning on your phone light or the ceiling light? Well with this easy to use touch sensitive light/sound maching is fully customizable to the sound and light settinng you need all literally at the touch of your hand. In the middle of the night this thing is a game changer. Get this for one less thing to worry about.
I would recommend this to a friend
Pros mentioned:
Night light, Sound quality
Rated 4 out of 5 stars
Great idea, just not for me
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great item, just kind of unneeded bells and whistles. I ended up returning it because I only ever used the light and sound on white noise. Ended up using an old school night light from the dollar store and a 20 sleep machine from Amazon and it worked better for me
I would recommend this to a friend
Pros mentioned:
Battery, Ease of use
Rated 5 out of 5 stars
Life saver!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this thing! I always take it off the base if I go to a different room to lay my little one down somewhere. No need to worry about cables or anything. Lasts the whole night too.
I would recommend this to a friend
Pros mentioned:
Battery, Ease of use
Rated 5 out of 5 stars
Great sound machine
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for baby just like portable one. Charge lasts a long time and easy to use
I would recommend this to a friend
Pros mentioned:
Battery
Rated 5 out of 5 stars
A little life saver
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My toddler loves this thing! We had one of the earlier versions and hated having the cord where he could get it. Now it charges in our room and goes within to bed.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Did the job
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does exactly everything it markets itself to do. Adjustable light levels and sounds. Easy to use and configure!
I would recommend this to a friend
Pros mentioned:
Night light, Sound quality
Rated 5 out of 5 stars
Great tool for relaxing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is great during bed time. My kids are fans of the ocean so the wave sound and light blue colors work like a charm!
I would recommend this to a friend
Pros mentioned:
Night light
Rated 5 out of 5 stars
Great nightlight and can also be used as a clock
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I originally got this as a night light for my baby but it turned out that they also has a clock so I was able to replace it with my ihome alarm clock with the added functionality of a nightlight.
I would recommend this to a friend
Pros mentioned:
Night light, Sound quality
Rated 5 out of 5 stars
Sleep Well
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great as a night light and also has good sound for sleep purposes. The machine is quite durable and sturdy.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 4 out of 5 stars
Great for newborn
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The portability, in having with a new born is great, can hear the soothing heart beat in any location. Great tool. Yearly membership to access its functions nit so good.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Rest system
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this rest system helps me sleep better at night time.
I would recommend this to a friend
Pros mentioned:
Night light
Rated 5 out of 5 stars
LOVE THIS
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the hatch for my Infant and fell in love ! I now use it in my older boys room they love the night light and story telling option!
I would recommend this to a friend
Pros mentioned:
Battery
Rated 5 out of 5 stars
Awesome device for my kid
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We used a smart hub for white noise for our baby, but we were going to be staying away from home for the first night and we decided to try this device. This thing is pretty awesome. We havent used it off its base much, but love that it has a battery backup and isnt dependent on constant wifi connectivity. If you're into smart home stuff, there's integrition (cloud based) for Home Assistant too for programmatically turn the unit on/off.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
I Iike it
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it, easy to use, and looks nice. Wish the subscriptions weren’t so pricey but I like that the option is there to buy or use the preloaded songs/sounds.
I would recommend this to a friend
Cons mentioned:
App connectivity
Rated 3 out of 5 stars
Takes a LOT of patience to deal with
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Im very familiar with electronics as i worked at a best buy for years and use electronics almost every day still. Im very smart with the stuff. Anyway, this product will work really smoothly for about a month, after that it just has issue after issue and its all connection to the wifi and the app issues. My wifi is extremely good, so is my router and i know im not making any mistakes on my part. It just cuts out and stops working randomly, over and over again. I use it for my twin. It still works but its a pain in the butt waiting 10 min of issues to load for it to finally act correct
No, I would not recommend this to a friend
Pros mentioned:
Night light, Sound quality
Rated 5 out of 5 stars
Perfect product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is perfect for new born. I love the light and the songs
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Simple and affective.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has replaced the bathroom ceiling fan as our official sound machine. We tried other sound machines. With the combination of sound and the ability set the lighting color and percentage, this will remain the clear winner.