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Customer reviews

Rating 3.5 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 2 out of 5 stars

    Review From a Traveling Catastrophe Adjuster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this device and everything it promises. As a catastrophe adjuster who’s often deployed for weeks at a time, my goal in purchasing the Hatch Restore 3 was to create calm, slow-start mornings to set a peaceful and proactive tone for long, high-pressure days. The concept is beautiful—sunrise alarms, soothing soundscapes, meditations, and customizable routines. It felt like the perfect addition to my wellness journey and professional lifestyle. But here’s the frustrating part: the Hatch Restore 3 requires WiFi even just to operate the alarm. Unfortunately, during deployments I’m often staying in hotels—typically Marriott properties—and my device has refused to connect to the hotel WiFi. This completely defeats the purpose of investing in a wellness device meant to support me when I need it most. What’s most disappointing is that a sunrise alarm clock should function regardless of internet connection. I wasn’t expecting all features to work offline, but for the basic alarm and light functionality to be inaccessible without WiFi makes this feel impractical for frequent travelers or anyone without consistent, private internet access. Until there’s an update that includes offline usability, I sadly can’t rely on this device for what I originally intended. I still believe in the Hatch vision and hope to see improvements in future versions. For now, it’s a beautiful idea with a frustrating limitation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my hatch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waking up to a Tahitian sunrise or any number of lighting options just makes my morning bright!

    I would recommend this to a friend
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