Customer Ratings & Reviews

I absolutely love this laptop especially for the price! I got a cute pink mouse with flowers on it, a pink mouspad, and the laptop all under $350! Best buy also has a super easy pickup process. You go right in and come right back out! I highly recommend this laptop! It has AI intel core i3, fingerprint login, multiple features! I love it!

You’ve heard it once, you’ll hear it again: you get what you pay for. At first glance, it is an average computer. Sporting a multitude of ports including usb, hdmi, aux, and a charging port(s). The touch screen is responsive and well calibrated, however that capability does come with a downfall: the screen quality is not nearly as good as a regular computer. Colors are muted, and images have a slight distortion. Battery life is less than impressive, but charging happens rather quickly. The device was exceptionally slow for what I needed, however would be great for an entry level user, or middle school student (possibly even high school). Having a pre-existing Apple ecosystem was one of my biggest reasons for not just getting a higher end Hp, rather than upgrading to my current Mac pro. While Hp has made attempts at further incorporating IOS devices, the capabilities fall short. There is an app that allows your messages and notifications from your iPhone to show on the Hp, however the notifications are delayed by several minutes, and do not follow the same focus settings as your phone. (Notifications that my phone silences while at home, my Hp would regularly push through). I also had nothing but issues with utilizing my preexisting iCloud accounts on the device. It was listed as an option for login, but, ultimately, I just created a gmail, as iCloud wouldn’t load correctly. Over all, given the price, I was impressed. The touch screen worked very well, sound quality was decent, and it was pretty light weight.

I recently got my hands on the new HP Touch Laptop, and so far, it's been a solid performer. With 8GB of RAM and a 256GB SSD, the laptop handles multitasking with ease—perfect for daily productivity, streaming, and even some light creative work. The touchscreen is responsive and adds a nice layer of convenience, especially when navigating through apps or scrolling through documents. The display is crisp, and the build quality feels premium without being too heavy, making it a good option for students or professionals on the go. Battery life is decent, Startup is lightning-fast thanks to the SSD. Overall, if you're looking for a mid-range laptop that offers good speed, a sleek design, and touchscreen functionality, this HP model is definitely worth considering.

Great laptop for work and home use, works fast and was easy to set up!

I have needed an easy-to-use, not-demanding laptop for years. I've been babying an old HP from 2016 that crashes so routinely that I only use it for streaming and keeping old files -- and it also has no battery even though I replaced it, but it's important to note that the old HP has lasted NINE YEARS. I am very online for my job, so I needed something that has good memory, a quick processor, and wasn't expensive or heavy to carry in my work bag. This HP serves really well. I really am not an HP person -- don't like all the Microsoft interfaces - but it's what I can afford and it does the trick and could work well for your younger child needing their first laptop to do homework and get started online.

This item was a great bargain, with excellent processing speed, graphix, and connectivity capability with all my other devices. With the pairing of a trusted warranty and protection plan provided by Best Buy, I came out on top. I highly recommend all potential customers to take is the Best Buy experience when choosing your next laptop.

Bought this for my mom for Christmas. She was here visiting from Mexico. Easy to set up, add language and download apps and connect to the network. It was not fast so definitely take your time and read carefully to what you select.

Great laptop for work, I had some issues with the keyboard but a hard reset seemed to fix it. The battery does seem to drain pretty fast.

This HP laptop was a great price compared to the other outlets and the delivery was free and fast. No worries about damage. It wasn’t bad setting up. Nice product.

Okay what day I can't say about it is lightweight The feel of it I like it I haven't had glitching nor display issues it's definitely not overheating I just like the feel of it and when I'm getting some office work done or some gaming or just watching some streams I actually enjoy it and plus it's touch screen.

I was in the market for a simple touch screen laptop that I could use with Microsoft 365 and regular web browsing - this laptop checked the boxes and happened to be on sale. So far, the laptop does everything I need it to do and has a decent battery life, sound is satisfactory and setup was simple. Would definitely recommend if in the market for touch screen no frills laptop.

Very easy to setup and started using right away. I thinking of buying another one for my sister!

My first order was cancelled without notice or explanation. I came back and found a better deal. This laptop is perfect for bills and web searches/ shopping. The touchscreen is a nice feature and so far the better life is good. Overall a nice laptop for personal use at a great price!

Excellent laptop 10 out of 10 i got for Christmas i gifted to myself good deal on best buy

Love love, my HP touch screen laptop I will be purchasing a second one for my daughter's high school graduation.

Grandkids were so excited to receive these laptops.They're enjoying them immensely

I bought this laptop as an exchange for my Lenovo IdeaPad 1 15'6 with 4 gigabytes. of RAM. Design looks amazing, keyboard color and font is amazing and the cherry on top? It runs SUPER FAST and has a bunch of storage for editing and gaming. Would definitely recommend this!

an excellent PC at a great price! . I am a retired computer systems analyst and have always had very positive results with HP products.

Awesome computer great all around Display great fast processor I recommended to all ages

Delivery was great, arrived perfectly. Set up was easy, It does exactly what i need it to do, touch screen is a plus,screen size is perfect, isn’t heavy,runs smoothly, so far im happy with this laptop