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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 446 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the easy setup process, large and clear screen, and affordable price of the 23.8" Full HD All-in-One. They also appreciate the 8GB memory and AMD Ryzen 3 processor for enabling smooth performance. However, some customers have expressed dissatisfaction with the quality of the included mouse.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 446 reviews
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Absolutely awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had an all-in-one, and only considered it after getting an at home side hustle that required me to have an updated Windows pc. I got this because of the specs, the Windows 11, and the large screen. This purchase has not disappointed me. I’m so glad I chose this one over a cheaper model. It’s snappy and functions fabulously. My only complaints are that the keyboard and mouse are cheaply made, but I somewhat expected that, since those items came with the device. However, at least it was ready to use within minutes of setting up, which was super easy. If you are going to use this a lot for work or school, I would suggest upgrading the keyboard and mouse at some point. I got this device on sale, and I absolutely feel like it was worth every penny I spent. Unless you absolutely need the portability of a laptop, I would suggest you consider this all-in-one. (However, you usually can’t upgrade the inside components like a desktop. I was totally fine with this, but something to keep in mind if that matters to you.)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love, Love, Love!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this all in one! Does everything I need it to do and does it quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop is in very good condition,the price was reasonable and customer service was outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer that I purchased to replace an older one becoming obsolete. Exceeded expectations for setting it up and getting my data from the old on to the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and price! I bought this to use for homeschooling and it has been exactly what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 100 percent percent satisfied about my computer when I buying from Best Buy thank you im geting cheap price and best one I’m getting from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Computer For work and schoolwork.Good computer

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    All-in-One desktop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new all-in-one computer. Great screen. I like having the separate keyboard and mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great! Customer sevice and Geek Squad reps were outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what i need it to do overall i love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The easy life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a much needed improvement from my old desk top and new life to the wife and I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All Around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer. Used for daily use with my cricut machine, web browsing, and a few games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Good for Collage Student Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all-in-one desktop is good for collage student daily use. The screen is big enough and setup is straightforward. Windows 11 is running well and web browsing is a smooth experience. One of the drawbacks I've noticed is that all the ports (USBs and headphone and HDMI) are on the back, so it is inconvenient for plugging/unplugging especially when it is positioned against the wall. CPU core temp is around 30-35 C when running basic tasks (typing, browsing, etc.). But it gets heated up a little when watching videos online (1080P and above), reaching 50-60C with CPU usage at 60%, and the fan noise could be heard. Overall, it is a worthy purchase for the big screen and above-average performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Screen size

    Rated 5 out of 5 stars

    Awesome PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent decent gaming/personal desktop. Love it that’s All -in-one. Less messy with cords. Easy to navigate. HP is such a friendly desktop. Screen is perfect, use it for personal. But also playing games on and let me tell you its smooth and the quality is there. I highly recommend this PC if you’re ever looking one for yourself or kids.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Very nice and clean setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something to use at work just for minimal task such as Browsing, emails, and video watching. for the price this is perfect. With the Ryzen3 this thing perform very well. and instead of using the wired mouse and keyboard I used a wireless set up and looks even cleaner on my desk. love the size of screen and have been enjoying my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    sleek, well thought out unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of use. rapid response. sleek design. compact unit.an instant success

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer okay, customer service zero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was purchased as an upgrade for my aging father who lives on another state. I paid someone to set the computer up for him. The computer and mouse were fine, however the keyboard did not work, it wasn’t the port, it was the keyboard. I called customer service and asked if I could receive a replacement keyboard, I was told that wasn’t an option, I would need to send the entire computer back and wait on a replacement. This option, was not financially feasible due to the fact, I would have had to pay to have to computer broken down and pay to have the new one set up. I let the rep know that that option wouldn’t really work for me. The rep then suggested, I go to the store and see what assistance they could offer me, which would work either because I was wearing a boot and had driving restrictions. I ended up ordering a wireless mouse and keyboard from Amazon. Very disappointed in customer service and up until this point, never had a problem or bad experience with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, good quality and has the capacity for all that i required for my small busines .It also has eye appeal .i rec0med this computer as a lower cost alternative Rick S.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my new computer. It was very easy to set it up. The performance is great and fast. I am glad I bought it; my first choice from the beginning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Pretty good for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far pretty good....just wish description of the product would have info about the adjustments up and down of the monitor which does not exist. the cables for the mouse and the keyboard are a little bit too short if you have a professional desk with a hole for cables in the back of the desk. Easy to set up as long you have access to the internet...the package is asking to scan a code but what about if you don t have a phone? everything is going to your phone. WIFI is very good, this is an upgrade from my Microsort 8 :)))

    I would recommend this to a friend
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