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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 317 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality, comfortable fit, and impressive battery life of the Cloud III Wireless Gaming Headset. Many appreciate its lightweight design and the freedom of wireless connectivity. However, some users note the bass could be improved, and occasional connection issues have been reported. A few also mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 317 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually tried 3 headsets- the Corsair HS80 Max, Razer Blackshark V2 Pro (2023 version) and the Cloud III Wireless. I kept the Cloud III and am super happy with my choice. The out of the box sound and tuning was the best to my ears (Razer was too bassy and Corsair was too muffled, even with the SoundID custom tuning) and the Clouds were the most comfortable (though I did change out the ear cups to Wicked Cushions cooling gel ones, was going to do that regardless of the headset I kept). The battery life is awesome too! If you are torn between the same 3 headsets, I would recommend the Cloud IIIs over the Blackshark or HS80 Max’s. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    "Gaming" Headphones are Getting Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming headphone I have ever used! I am a sucker for audiophile gear so I currently use the Drop PC38X open back headphones paired with a Schiit Modi/Magni stack, but I was looking for something wireless to use while I causally game and Im happy I bought the Cloud 3 Wireless! The bass is pretty tight and not boomy or muddy at all.. the mids are clear and the highs wont pierce your eardrums. The attached mic is very good and my friends all say it sounds clear. The build quality is great and they are EXTREMLY comfortable to wear coming from a guy that has a watermelon sized head! You can EQ these headphones using the HyperX Ngenuity software and it seems to work well from my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    definitely has pros and cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this headset for about a month. I really loved them at first, they’re super comfy, and I personally think they sound great. I started having issues with them disconnecting and reconnecting constantly, I fixed that issue, and then I started having issues with the audio having static noise. I’ve fixed it for now, but it’s still a bummer. I’ll probably go with another manufacturer next time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones. The sound is more in depth. More of a 3d sound experience when both headphones are on. They are also comfy when in long use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are perfect!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of these headphones are amazing. They fit perfectly. No issues at all with these. Nice little bag to store them in while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    HyperX - Cloud III Wireless Gaming Headset for PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fit and super comfortable. They have really good sound and the noise cancellation is amazing. The noise bleed is one downside though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyperx cloud III impresses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable, for the price i’d say this is the best ‘budget’ headset on the market, but can easily compete with the more premium options.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sub $200 headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy, sound quality is good but not the best. Highly recommend for a sub $200 headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Sound Quality

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the build of these headphones. There are a lot of pros that come along with this, for instance the buttons are a lot more responsive and you can tell when you are pressing them more so than hyperX cloud 2 wireless. Microphone quality seems really good too, the mic monitoring is incredible and you can really hear yourself well. The one con I have with this headphone that happens to be a pretty big con is the sound quality. They are nothing like the hyperX cloud 2 wireless. The surround sound just absolutely does not work so if you're listening for sounds around you they are very sharp and don't sound like natural sounds around you. There are a plethora of things I have tried to get the DTS surround sound working. Contacted HyperX support to no avail. Even searched all over the internet on solutions and this seems to be a pretty common problem. I really don't believe there will be a solution just because it is likely a firmware or software problem that hyperx simply can't fix at this point. I was really tempted to return to my cloud 2 but decided that pros on this headset just outweigh going back to a previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset of gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. Plug and play I had no trouble with the headset besides in my game settings but overall very good headset

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit pricey but its worth the money haven't had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my hyperx cloud 2 whit this and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, easy to use, long battery life. I don’t have anything bad to say about it really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PS5 headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on Black Friday for $99.99. So far this headset has been a good upgrade from my old Turtle Beaches.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    HyperX Cloud Wireless III

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and mic quality. Sound can be modify through a software they have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyperx cloud III

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality headset, I would recommend to my friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for the cost!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this headset, I did not charge as often as I would with my previous Steel Series Arctis 9X headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset. Fast shipping.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast effective customer service. Nice membership plan. Plug and play !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass, Connection

    Rated 4 out of 5 stars

    Great sound but limited features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested this headset against a few headsets (Logitech G Pro x2, and Asus ROG delta 2) and so far here is what i found. The sound on this headset is as loud as the g pro x2 (windows drivers not logitech drivers) and definitely way louder than the ROG delta. It is not as bass heavy as the g pro x2 and not as bright sounding as the ROG delta 2. The good thing is that works great out of the box. With the other two head set, I had to do custom things to make it sound good. For logitech, you had to use windows usb drivers to make the sound louder. With the delta 2, you have to go into disabling the Default enhancements or else the sound is way to sharp as if the treble was increased so much. So much trouble for such expensive headsets. For the microphone - HyperX sounds pretty clear but the volume is pretty low. Logitech mic sounds pretty crappy and ROG delta 2 sounds pretty loud and very sensitve to background noise. Ultimately the only downside to this headset is the lack of features such as bluetooth, aux and other connectivity options. Thus it will be mainly used for PC.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Fabulous Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HyperX Cloud 3 Wireless headset is a great choice if you spend time gaming or listening to videos or music. I was impressed with how comfortable they are. I will forget I even have them on when I leave my computer room. The battery life is exceptional. I can go days before charging them. While wearing them, you can press the power button quickly, and it will tell you the percentage of battery that is left. You also get several warnings about a low battery before it kicks off. As for the microphone, I am able to be heard clearly while on Discord chat or game chats. I would say the sound isn't the best with the limited graphic EQ presets in the HyperX NGENUITY app. You can adjust them on a PC and it sounds great. For console use, it doesn't feel as immersive. I have not been able to bring the settings from my computer, over to my console. Most games that I play are on PC, and the console games I play isn't a make or break thing with the sound. Overall, I am pleased with this brand and purchase. I normally purchase Razer products but with the latest headset from Razer, customer support wasn't helpful. I have found support with HyperX to be phenomenal.

    I would recommend this to a friend
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