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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 749 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the compatibility, ease of use, voltage flexibility, and performance of the 3,000 mA 5’ Universal AC Adapter. Many appreciate its affordability and the wide range of devices it works with. However, some customers found the adapter to be large and bulky, and a few experienced issues with the included adapter tips or overheating. The adapter's functionality is generally well-received, despite these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 749 reviews
  • Pros mentioned:
    Compatibility, Voltage

    Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug is great and really the only one you need for any of your pin charging devices. It seems with Bluetooth the standard pin charger is fazing out but with this you have most size pins for your older devices. I love it don’t regret the purchase. You can change the amps for high power or low power devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contains everything that’s advertised and functions well too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that the Insignia™ 3,000 mA Universal AC Adapter met your expectations and delivered exactly what was promised. It's great to know it's working well for your high-output devices! We appreciate your support and hope it continues to serve you reliably. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    JBL Xtreme 2 replacement charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed! Using it to replace a damage charger for my JBL Xtreme 2. The adapter is quite large oversized for a plugged outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the ability to change the output of an adapter. Works well. Was easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great All-in-One

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this definitely worked for what I needed it for somehow. it seemed to have most of the popular Volts for products but mine needed an 18V and it jumped from 15V - 19.5 - 24V... the headphone amp I'm using it for works great on the 19.5 setting, I'm just not educated to know the long term effects this could have on my equipment. That's the only reason for the 4 star.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great adapp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for one job But it works for many others Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did the trick, glad it exists. Very versatile and useful little thing right here

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great multi-use cord! Exactly what I had needed-

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Favorite oldies!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my plug adapter for my record player. It reconnected me to my favorite records.

    I would recommend this to a friend
  • Cons mentioned:
    Adapter

    Rated 1 out of 5 stars

    Displeased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered new item and paid full retail price, received an open box with a non-working adapter. Returning the product and returning back to the competition for a suitable replacement.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're very sorry to hear about your experience. Receiving an open box with a non-working adapter is unacceptable, especially after paying full retail price. We understand your frustration and regret the inconvenience this has caused. If there's anything we can do to make this right, please let us know.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia AC Adapter working well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working very well. I am using it to connect my monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silhouette universal charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked great and most importantly I didn’t have to wait for an online order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very helpful and awesome! Me and my kids really love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    wrong product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i gave it 1 star because...it is not what i THOUGHT was the correct product for my device (as recommended by the chat agent). it probably is a great product...but..it does not work with the LG monitor i bought from BEST BUY.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We’re disappointed to hear about your negative experience, Printer. We’ll investigate and take corrective measures. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Incredibly Versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is incredible. The only drawback is that the plug itself is rather large (length x width), to the extent that I personelly use a small extension cord for power. It is a small proce to pay for the versatility it provides. It's hard to find a replacement power cord / transformer for devices that are older than a year or so. It comes with several different sized output pluge to the device you are looking to power. For convenience, they come with a small plastic holder to keep them all together, which is a nice touch. The plug itself has a dial to select the output voltage to match the device you are looking to power; there are many to choose from. It is very easy; just install the plug to match your device's input connector, set the voltage selector, plug the transformer into power, and begin using your device. For reference, the input voltage is listed on the device's original transformer, as well as on the sticker of the device itself (the one that lists its model#, serial#, etc.).

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia™ 3,000 mA Universal AC Adapter. We appreciate your detailed feedback, as it offers valuable insights for both potential customers and our team. If you have any further suggestions or questions, please feel free to reach out. Thank you again for your feedback. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use, Price

    Rated 5 out of 5 stars

    Great if you have multiple tools.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in construction and having this universal ac adapter has helped me charge many of my tools. The multiple heads that you can switch is so helpful because i dont have to have multiple chargers for each head. The price is also decent and not too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Gets the job done well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing's huge. But it also does exactly what I need it to do—drive some 2.3-amp electronics I absolutely cannot find the adapter to, perfectly. And unlike all the other adapters I found online, I can trust that when this one is labeled UL listed, it actually IS UL listed. I'd be just a little careful with it, though—when I go to unplug from the device, the tip tends to pull off the cord because the tip's grip is stronger than the pins. Just be careful where you grab.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's great to hear that the adapter meets your needs and is UL listed, providing that extra assurance. However, I appreciate your cautionary note about the tip pulling off the cord—definitely something to be mindful of during use. If you have any other tech-related questions or need further assistance, feel free to ask! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect for small things like routers or switches

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new power cord for my router as it was constantly restarting itself and refusing to stay on, this one was perfect as I needed it same day to continue with work so I went to my local BB to pick it up and I couldn't be happier, it's super easy to set up by selecting the voltage you need and plugging it in! I bought mine open box so one of the power plug adapters was snapped but was printed on the label saying so, thankfully it wasn't the one I needed. So far so good running great without a single power off and restart on my router so I would more than say this thing works great! Came in clutch and allowed me to continue working and my wife continue watching her show 10/10

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Sounds like it saved the day! Glad it kept your router running and your household happy. Thanks for the detailed and helpful review!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance
    Cons mentioned:
    Adapter, Size

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My orig cord I was using got water logged and this little device saved my event from disaster. I wish it were smaller and that the adapter plugs fit a bit more securely but overall a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Voltage

    Rated 5 out of 5 stars

    Insignia™ - 3,000 mA 5’ Universal AC Adapter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the best universal adaptors I have purchased. The amps are rated @ 3 but it has a wider range of DC voltage than most others. Although it will not power just anything, it is very versatile in what it will power. Check your amps and voltage on old unit. If they match up, I would highly recommend this one.

    I would recommend this to a friend
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