Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $259.99
Save $140
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 58 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 58 reviews
  • Rated 5 out of 5 stars

    Noce QLED TV for price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as my 3 year samsung had a shadow on the screen where some of the backlights burned out. I read the TV come with default of backlight turned all the way up. I turned it down to about 80% which is bright enough and you get used to it. Hopefully this saves the backlight for prematurely burning out. Black seem really black with the QLED where my old Samsung wasnt QLED. All my other TV have firesticks in them because over time the TV os slow down and dont support the apps as well. Thats why I wanted the fire tv because they always seem to support their OS and apps are well supported.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review, Wogman! We're glad to hear that you're enjoying your Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV. It's great that you adjusted the backlight settings to your preference and are appreciating the deep blacks of the QLED display. We're also happy to know that the Fire TV OS and app support meet your expectations. Enjoy your new TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    The best TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best TV honestly I can’t believe. Quality 100% , faster respond 100%. Natural and original color 100% price ufff unbelievable. This is may best choice of 2025. I love it. Wow. Wow.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Tecnoman2020,

      Thank you so much for your enthusiastic feedback! We're thrilled to hear that you're enjoying the Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV and that it exceeds your expectations in quality, responsiveness, and color accuracy. Your satisfaction means a lot to us, and we're delighted that this has become your top choice for 2025. If you have any further feedback or need assistance, feel free to reach out. Enjoy your incredible viewing experience! - Emman | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great upgrade from our old insignia. The picture quality is so clear and nice for our living room and fits perfect on the fireplace ledge

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're thrilled that your new Insignia TV is such a great upgrade with clear picture quality for your living room and fits perfectly on your fireplace ledge. Enjoy the enhanced viewing experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Price was excellent.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was excellent! Tv image and sound quality is pretty good. Our livingroom is not too big we are pretty close to tv but 55’ works well on it. Its not hurting my eyes.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, GamzeC, for your great review! We're delighted to hear that you're pleased with the price and the image and sound quality of the Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV. It's wonderful to know that it fits well in your living room and is comfortable for your eyes. Your satisfaction is our top priority, and we're glad our product meets your needs. If you ever have any questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insigna 55"

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to setup both physically and electronically. Sound and picture met and exceeded expectations.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Where is the Ethernet port?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The physical box says that it has both wifi and an Ethernet port. The port doesn't exist. I purchased this to replace a similar model from 2022 that does have this port after seeing that this 2024 model also included. I dont think that you can mail it to me, so how do we resolve this?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Did not work straight out of the box. Returned and bought a samsung. Turned on went through the set up and screen turned white and stayed white.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for anything below 4K

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets get the good out of the way. It has an excellent picture and great motion handling. Input latency isn't too bad but its not the fastest tv I ever had with gaming. When using 4K signal its fast. Below that and it S-U-C-K-S! When dropped to 1080p or below the tv overscans causing 8% loss of image. There is NO fix for this. Choosing a different aspect ratio from display settings does nothing to fix it except of you choose native, which then shrinks down the image to a tiny rectangle in the center of the screen. Anything not 4K causes bad input lag, even with game mode on. Most tvs have great upscalera but not this one. The only saving grace is it has an option you can enable to output a modern console to 1080p and do a half baked 120hz. This causes the image to look kinda washed out. Its going back in my case. I rather have a cheap TV that can output my switch and ps3 perfectly with a good upscaler than this thing. $259 bucks though? Pretty darn decent.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed feedback with us. We appreciate your positive comments about the excellent picture quality and motion handling. We are sorry to hear about the issues you experienced with input latency and overscanning at resolutions below 4K. Your insights are valuable as we strive to improve our products and address these concerns. We understand your frustration and are committed to enhancing our offerings to better meet your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good TV, Bad setup experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: the TV looks very good without issues overall. Mostly even brightness except near the corners a little but it isn't a distraction. Bad: The setup. Couldn't get it to connect to WIFI and couldn't get it back to even try the password again. Full power reset just restarted back into trying to connect. Had to directly hook to ethernet to get it to get past setup. Every time its powered back on, I have to tell it to go to HDMI1 for my pc to see it. I never had this problem with my 7yr old Insignia TV. It will also just loose signal sometimes then catch it again moving all my items to my 2nd monitor. These PC issues really only affect anyone trying to do the same use as me. The tv and the price are good but I'm going to return it for something different as I'm not wanting to deal with the minor issue for the life of the TV. Insignia: how about just turning on the tv before doing all the setup and update stuff first. It felt like it bricked the tv before i could even use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QLED quality picture at a great price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this tv on sale for $239 and at that price irs unbelievable! Even at its regular price of $279 i would highly recommend it. The fire TV OS is great and easy to use, the picture is seriously impressive at this price point. I bought a samsung for almost $100 more and the HDMI board went bad after 2 days of use and im honestly happy it happened because i found this insignia instead. Even at equal $$ i would take this insignia. Tgis is the 2nd insignia TV ive owned and ive been very happy with both of them. Great value/$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for a guest bedroom. I wanted to not break the bank and buy one that was at least up to today’s standards. Needless to say, I walked into the room while the TV was being used and was visually impressed. This Insignia TV definitely was a great purchase and includes great value for the money. It is also super lightweight.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your fantastic review of the Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV! We're delighted to hear that it has exceeded your expectations and provided great value for your guest bedroom. It's wonderful to know that you were visually impressed and found the TV to be super lightweight. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    QLED quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lower price tv I have ever had, picture quality is amazing for a fraction of the price of most QLED TV’s. Made for a brighter room in case you get a lot of natural light. Also the speakers are nice but I would recommend looking into a soundbar of sorts since the speakers are on the bottom of the tv

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Samwho! We're thrilled to hear that you're enjoying your Insignia 55" Class QF Series QLED 4K UHD Smart Fire TV. It's great to know that the picture quality and affordability have impressed you. We appreciate your tip about the soundbar for an enhanced audio experience. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Bang for the Buck

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought many Insignia TVs over the years. My Samsung for my bedroom finally crashed out so I picked this one up. Didn't want to spend more than $300 but still wanted Qled. This was the perfect purchase. Love how it's very light weight compared to my previous. Great picture quaility!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you are satisfied with your new Insignia TV. It's great to know that you found it to be the perfect purchase, offering both affordability and QLED technology. We are pleased that you appreciate its lightweight design and excellent picture quality. Your satisfaction is important to us, and we appreciate your continued support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality, brightness and so forth all are good. The sound quality can use some work, it seems that some channels are just a lot loude than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first due to price and low number reviews, but got mine setup today have no problems with the tv. It even has a ethernet port in the center of the back of the tv(only mention that cause one review said it didnt have it does

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Edwin, thank you for sharing your experience! We're glad to hear that the Insignia™ 55" QLED 4K UHD Smart Fire TV exceeded your expectations and that setup was smooth. Enjoy your new TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Do yourself a favor and get one from Best Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great TV/Monitor. I got a ridiculous deal on it thanks to Best Buy and I couldn't be happier. The associates, as always, were kind as can be so I really appreciate the outstanding service and superb price!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, DugardPJ, for your wonderful review! We're thrilled to hear that you're enjoying your Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV and that you had a great experience with Best Buy. Your satisfaction is our top priority, and it's fantastic to know that our product and the service you received exceeded your expectations. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great TV for the Price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, hard pressed to find better visual quality. Menus are slow to respond, but considering price, it is manageable. If using your own box like an Apple TV you could probably avoid the lag entirely.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the visual quality to be excellent for the price. We appreciate your understanding regarding the menu response time and your suggestion about using an external device like an Apple TV to avoid any lag. Your satisfaction is important to us, and we value your insights. We look forward to continuing to serve you.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia TV Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Insignia brand of TV's; may daughter won one during a raffle in college back in 2009 and the TV still works to this day. Great quality product and a great price point.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello usmarines1980,

      Thank you for your wonderful feedback on the Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV! We're delighted to hear that you have had such a positive experience with our brand over the years. It's fantastic to know that the TV your daughter won in 2009 is still going strong!

      We strive to provide high-quality products at great prices, and your comments affirm our commitment. If you have any questions or need further assistance, please feel free to reach out. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Can’t lose with a solid QLED

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k content looks great! Cartoons show the vibrant colors. Even newer commercials you see the difference in how the colors are being used. Im sold. This is my second Insignia Tv an im glad to have chosen this tv for my bedroom. Definitely an upgrade from my 50” Vizio that went out.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AnimeMan88, thank you for your fantastic review of the Insignia™ 55" Class QF Series QLED 4K UHD Smart Fire TV! We're thrilled to hear that you're enjoying the vibrant colors and quality of 4K content. It's great to know that this is your second Insignia TV and that it has been a worthy upgrade for your bedroom. Your feedback is greatly appreciated. If you have any other comments or need assistance, feel free to reach out!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Amazon tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung didn’t have Amazon fire. Installed a fire stick still slow and unresponsive. I love my new tv. One remote to do everything ❣️

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      MerlyneJ, thanks for sharing your experience! It's great to hear that you're enjoying your new Insignia™ QLED TV. Having one remote to control everything sounds super convenient!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

Sponsored