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Customer reviews

Rating 4.3 out of 5 stars with 166 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers admire the Rog Ally Docking Station for its sleek design, multiple ports, and easy connectivity. It offers a convenient stand and is simple to use. However, concerns are raised regarding battery life, power source, charging capabilities, compatibility issues, and its price compared to other options in the market.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 166 reviews
  • Best Buy Employee

    Rated 3 out of 5 stars

    No 30w Turbo Mode so far…

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive tried everything and no 30 watt turbo mode. Only runs at 25w turbo when docked. Installed all Windows, firmware and MyAsus updates and i even bought the official ASUS charging dock to plug into the Insignia dock and still only get 25w. I do get 30w turbo while playing handheld with the provided 65w adapter so its clearly an issue with the power passthrough on the dock.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It sounds like you've gone through a thorough troubleshooting process to address the issue with your Insignia dock. It's frustrating when you've tried everything and still encounter limitations. Have you reached out to Insignia's customer support or ASUS support to see if they have any additional insights or solutions? Sometimes, they may be able to provide further guidance or offer alternative solutions that could help resolve the issue. If you haven't already, it might be worth contacting them for assistance. Keith | Insignia Support https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a while ago, I love it since my embedded controller is screwed up and I had an Xbox controller laying around. I can also charge my speaker while playing so it's a win win for me. I also got mine pre owned

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, OmarionD, for sharing your experience! We're thrilled to hear that the Insignia™ Rog Ally Docking Station has been a great solution for you, especially with the added convenience of charging your speaker while playing. It's wonderful to know that even a pre-owned product has met your needs so well. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for now I can play my games watch anime and browse the web from my bed if I please grate buy I recommend this product for your ROG Ally

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience! We're delighted to hear that the product has met your expectations and allows you to enjoy gaming, watching anime, and browsing the web from the comfort of your bed. Your recommendation means a lot to us. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT or email us at [email protected].

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    great for monitors!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this work incredibly well allows you to hook up a mouse and keyboard and connect to a monitor to play on a bigger screen when home!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi EvynH,

      Thank you for your feedback on the Insignia™ Rog Ally Docking Station! We're thrilled to hear that it works incredibly well for you and allows you to hook up a mouse and keyboard, as well as connect to a monitor for a bigger screen experience at home. It's great to know that our product enhances your gaming setup.

      If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    XLXF LLC's review of ROG ALLY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase a product from ROG, I expect it to be 5 stars. My interpretation of five stars means: - Ready for Release - Proper Promotion - Adequate baseline of knowledge from Salesperson - Competitive technical standard against other similar products - I look for Longevity, versatility and durability. The product was NOT, ready for release. Frames are abysmally lacking for basic RPG's, with excess lag. (Fortnite, Call of duty). For a product like this, being sold commercially at Best Buy, a consumer SHOULD NOT EVER, need to know anything regarding Software Downloads (Ryzen OC, Windows Framework, Optimization, or tweaking in game settings) I should be able to just open up and play. Because it functions on Windows OS, if a user doesn't have a HIGH level of computer literacy- likeliness of return is subsequently extremely high because of the next issue- it should be noted the only game I have comfortably played on it is (Mortal Shell). Promotion. This was not promoted properly. If so, it would be known, that it needed to be marketed with the consumer knowing they would need a keyboard, mouse, and usb adapter (Which Insignia made a great dock for.) But if their not marketed together then a consumer only understands a single dimension of the products intended application. Just setting up your windows account and that being NECESSARY to even use the device is extremely unappealing and a nightmare to use the on screen keyboard just to log in. (Maybe make a stylus) Which introduces the next point, IF you DO NOT have Wifi, or Data on your cell phone, then you'll have to find a public network to set the device up on. That should not only have been communicated ON RELEASE, Marketed with that in mind, BUT ABSOLUTELY known and communicated by the retail associates. Unfortunately because of the complexity of these systems, associates seem to be lacking, and no one prompted or encouraged me to even look at the E-GPU (Extended Graphics Processing Unit) Which considers additional enhanced graphical rendering power from from tensor and cuda cores offered by NVIDEA (NOT RYZEN). So unless I do my own research, it seems like the associates are clueless. Given the lack of information by the associates, I studied the technology and predicated my purchase on the technical aspect of Ryzen's expansion from a 16bit to 32bit expansion for the bus between the CPU and RAM intended to introduce alacrity between exchange of data and expanding bandwidth, this architectural concept being developed in the ATX and other form factors was not implemented from what I can find in the advertised literature OR detect in its design via gameplay. Again, IF YOU MARKET CALL OF DUTY WARZONE, I SHOULD BE ABLE TO JUST DOWNLOAD AND PLAY WARZONE. Now I have two virtual copies of MW2 and MW3 respectively (69.99) each that I can't even play on this device, Which I purchased for that exact reason. Better technical design from the point of assembly data language becomes crucial and was completely overlooked. Sloppy. I'd sooner just play Warzone mobile on my phone, and then switch to console or buy the Logitech or Lenovo handheld if they roughly perform to the same or better standard. Additionally, Rog is ALREADY planning to release a new model for 2k24/2k25 which shows more technological contemplation should have occurred and the release was rushed. The preceding point rules out longevity. If the product becomes obsolete within a year, it's fair to say more planning should have gone into the development of the device. I find myself wanting to buy next years release, ONLY because the initial release was SO BAD. I DON'T want to buy a new one every fiscal year, just to find out a new model is being proposed Q3-Q4 of the same year. That's an unhealthy corporate/executive mentality intended to maximize profit, that ironically is the most detrimental business plan in the technological landscape of 2k24. How to lose 75% of your potential consumer demographics in a nutshell: Don't even create a localized (Device to Device) Multiplayer option so the lowest and lower tiers of your socioeconomic bracket without or with limited internet or cellular options cant play. It would take like a week. Lazy Development. I appreciate its versatility, It can comfortably run just as a desktop supporting multiple monitors. This is great for workflow though, not so much gaming. Pretty Sturdy, would recommend buying the ROG case with it. On a final note: Im very dissapointed. I had extremely high expectations for the ROG Ally as I build custom gaming rigs and have used and defaulted to ROG Products. (My favorite being the ASUS ROG MAXIMUS GLACIAL x GUNDAM Edition that I sold to my former business partner.) I have witnessed incredible performance from ASUS but they and I know at a $500-$700 price point a MUCH better product SHOULD and could have been made.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the disappointment and frustration you've experienced with your ROG product. Your feedback is crucial to us, and we're committed to improving our products and services based on customer experiences like yours. We understand your expectations for a seamless and top-notch gaming experience, and we regret that your experience fell short of that standard. We'll take your feedback into account and work to address the issues you've raised to ensure better performance and user-friendliness in the future. If you haven't already, please reach out to our customer support team for further assistance or to discuss potential solutions. Your satisfaction is important to us, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Sated power hungry ROG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doxkikg station, it solved my issues for a hub that could power my rog and support multiple inputs. Could only be better woth am extra HDMI output. I use my rog in lieu of a laptop and that includes some pretty heavy gaming. Highly recommended this product!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I’m thrilled to hear that the docking station has been great for you! It’s fantastic to know that it solved your issues for a hub that could power your ROG and support multiple inputs. Your feedback about it potentially being better with an extra HDMI output is noted. It’s impressive that you use your ROG in lieu of a laptop, including for heavy gaming. Your high recommendation of this product speaks volumes about its quality and performance. Thank you for sharing your experience! Keith | Insignia Support https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Peo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s perfect no need to get the Name brand when it has so many hook up I got a black case with screeen protection for ten so why not and a nice rubber not slip grip with fan holes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astounded!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Rog Ally. It’s a legit gaming pc in your hands. Whether you want to play on the go or hook it up to a bigger monitor and use a keyboard and mouse. This is as good as it gets.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your positive feedback! We're thrilled to hear that you are loving the Rog Ally and finding it to be a legit gaming PC in your hands. The ability to play on the go or easily hook it up to a bigger monitor with a keyboard and mouse is a huge benefit of the Rog Ally Docking Station. We appreciate your support and are glad to hear that it's as good as it gets for your gaming needs. Enjoy your gaming experiences with the Rog Ally! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good deal that looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System looks good on the stand. Works even if you have a bumper case. Also works with steam deck. Comes with charger.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the awesome review! We're glad to hear that our Insignia™ Rog Ally Docking Station is working well for you, even with a bumper case on your device. It's also great to know that it's compatible with the Steam Deck, making it a versatile accessory for your gaming and entertainment needs. And of course, we're happy to include a charger with the purchase, so you can keep your device charged and ready to go. Thanks for choosing our product and for sharing your positive experience with others! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The downside of this thing is that the angle cannot be adjusted, but everything else is fine.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Stanleyzhu! We're glad to hear that you're satisfied with the overall performance of the Insignia™ Rog Ally Docking Station. Your input about the angle adjustment is valuable, and we appreciate you sharing your experience with us. We hope it continues to meet your needs! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863 BBY-ExBrand_Insignia

  • Pros mentioned:
    Design, Easy to use, Ports

    Rated 5 out of 5 stars

    Note

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best electronics items I git even though the place I picked its was too far from vers I leave.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works, mostly. No true turbo 30w mode.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shouldn't be marketed with the Rog Ally, doesn't handle 30w turbo. Works ok otherwise as a dock & you get "performance" mode. Even when trying a different 100w PD adapter or the 65w OEM adapter (both which work fine on their own), so it seems to be a problem with the power passthrough? Tough call on the recommendation, while, yes it "works", you would expect when docked to get full performance of the Ally.....

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Design

    Rated 5 out of 5 stars

    Solid dock for the ROG Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bare bones dock, but it does everything it is supposed to do well! It was a nice surprise to see that it came with an extra 65w power cable, especially at the open box price point. I highly recommend it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Insignia™ ROG Ally Docking Station! We’re thrilled to hear that it meets your expectations and provides great functionality. It's also wonderful to know that you appreciated the extra 65W power cable, especially at the open box price. Your recommendation means a lot to us, and we’re glad you’re enjoying your experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863 BBY-ExBrand_Insignia

  • Pros mentioned:
    Connectivity
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Good basic dock for ROG ALLY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic dock for the ROG Ally, only issue it won’t reach 30watt Turbo with ROG Ally charger plugged and connected to monitor, but still nice to be able to connect wired connection, would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted to build a PC to get access to all the indie games available on steam. Then along came these handhelds. I weighed the pros and cons with different systems and landed on this one. I love it! I use my console for larger games like COD and Assasins creed but it's perfect for everything else. I also got the dock to go with it. Just note that it's essentially a handheld pc. You will have to set it up like a desktop. Also make sure to check the controller compatibility on steam because some games you'll have to manually input the configurations. Also the battery isn't the best but it isn't often that i'm playing it off the dock or not near my charger, running a game battery life is like 2 1/2 maybe 3hrs, depending on the game and settings. All together great purchase, currently playing Once Human, The Quinfall and Enshrouded on it along with some emulators for older games.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed feedback. We are thrilled to hear that you love the handheld and find it perfect for playing indie games on Steam. It's great to know that you also use your console for larger games like COD and Assassin's Creed, and that the dock has been a useful addition. Your insights about setting it up like a desktop and checking controller compatibility on Steam are very helpful. We appreciate your understanding regarding the battery life and are glad it fits your gaming needs. Your comments help us understand what we are doing well and where we can make enhancements. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Design, Ports

    Rated 5 out of 5 stars

    Good just not enough

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the docking station I just decided to go with a laptop instead of the asus rog and the docking station

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Alaska907,

      Thank you for your review! We’re glad to hear that you were happy with the Insignia™ Rog Ally Docking Station, even though you decided to go with a laptop instead. If you have any other questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Just What I Needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog Ally screen on the TV, check! Mouse and keyboard connected, check! Still one port left, perhaps for some headphones? This is such a handy companion to have when you can't rely on Bluetooth-only peripherals. And even though the Rog itself comes with a 65W charger, now you can have another one for all your other USB-C devices. Will eventually use the ethernet port if I ever decide to play anything other than old singleplayer games. The ports alone made this the obvious docking station choice for me over the official ASUS branded one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you're enjoying your Rog Ally docking station and that it's been such a useful companion for your setup. It sounds like the multiple ports and versatility have been especially beneficial for your needs, providing convenience and flexibility in connecting various peripherals and charging your devices. Your feedback is invaluable to us, and we're delighted that the Rog Ally has exceeded your expectations. If you have any further questions or need assistance, please don't hesitate to reach out to us. We appreciate your support and thank you for choosing our product! Keith | Insignia Support https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863 BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility, Power source

    Rated 3 out of 5 stars

    Functional with exceptions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box says this dock will work with most of the handhelds on the market, listing the ally on the top of a short list. While it will work with one, the hardware does not appear to be fully compatible since it uses the ally's packaged ac adapter as the power source but forces windows 11 and the asus software to display a warning that days the power source fails to provide enough power for the dock snd unit during use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging, Power source

    Rated 3 out of 5 stars

    Cheap, but decent little dock, however...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is far better than the cardboard stand it comes with. Has great IO. Power charging is iffy at highest settings. Does a good enough job to be worth $40 (price at time of posting).

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Design

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, use it for my main display and it runs great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That’s awesome to hear! It sounds like the Insignia™ ROG Ally Docking Station has been a great addition to your setup. Having a reliable docking station for your main display can really enhance your overall experience, whether you're gaming, working, or streaming content. If it’s running great for you, that’s a big plus! If you have any specific features you’re enjoying or if there’s anything else you’d like to share about your experience, feel free to let us know! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-rog-ally-docking-station/6552863.p?skuId=6552863 BBY-ExBrand_Insignia

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